Apple’s iOS 12.2 update fixes a bunch of problem, but it’s also causing problems for iPhone, iPad, and iPod touch owners
The iOS 12.2 update brings a nice list of enhancements, fixes and patches, but some users are running into trouble with the latest version of iOS 12.
iPhone, iPad, and iPod touch users are dealing with installation issues, abnormal battery drain, lag, connectivity issues, and problems with Face ID and Touch ID. These are all common problems and most of them can be fixed in minutes.
We’re also hearing about an assortment of other bugs and glitches including data issues, Control Center bugs, and problems with Exchange.
In this guide to iOS 12, iOS 12.0.1, iOS 12.1, iOS 12.1.1, iOS 12.1.2, iOS 12.1.3, iOS 12.1.4, and iOS 12.2 problems we’ll take you through the most glaring issues.
Our walkthrough will also show you where to find potential fixes for the most common iOS 12.2 problems and direct you to a few resources that could come in handy if and when you run into trouble.
iOS 12.2 Problems
While some iOS 12.2 problems are brand new, others have carried over from previous versions of iOS 12.
The iOS 12.2 download is getting stuck on some iPhone, iPad, and iPod touch models. If this happens, you’ll want to hard reset your device. This usually resolves the problem and gets the download going again.
We’re also seeing reports about Wi-Fi and Bluetooth issues, GPS problems, 3D Touch problems, landscape problems, issues with Siri, user interface lag, lockups, freezes, app crashes, AirPlay problems, an issue where the Messages app is sending messages to unintended recipients and problems updating apps on the App Store.
Earlier this year Apple acknowledged a widespread, extremely problematic, eavesdropping FaceTime issue impacting several versions of iOS 12 (iOS 12.1-iOS 12.1.3). In a nutshell, the bug lets you call someone via FaceTime and hear the audio coming from their phone before they pick up the phone.
Apple’s addressed the problem in iOS 12.1.4 and those who want to continue using Group FaceTime must download the latest version of iOS 12 for it to work. The feature is permanently disabled on iOS 12.1-iOS 12.1.3.
Some iOS 12.1.4 users were still having issues with Group FaceTime but Apple’s iOS 12.2 update should fix these issues.
The official Apple discussion forums, Reddit, and social media sites like Twitter are starting to fill up with complaints about iOS 12.2 and we expect the list to grow as we push away from the release date.
If you haven’t downloaded iOS 12.2 yet we recommend preparing your device for the download. A little prep can go a long way toward preventing problems.
To assist you we’ve put together a step-by-step pre-installation process and our checklist will take you through the most important things you need to do before you install iOS 12.2.
Where to Find iOS 12.2 Feedback
If you’re running iOS 12.2 or you’re thinking about upgrading it’s important to dig into feedback from iOS 12.2 users. This feedback will alert you to potential problems and potential benefits as well.
We’ve released our list of reasons to and not to install the iOS 12.2 update right now and it will help get you started. If you’re on the fence about making the move to iOS 12.2 due to its problems, this is a good starting point.
We’re also in the process of publishing our mini iOS 12.2 reviews for the iPhone X, iPhone 8, iPhone 7, iPhone 6s, iPhone 6, iPhone 5s, and iPhone SE so check those out if you need additional feedback.
How to Fix iOS 12.2 Problems
Most iOS 12.2 problems can be fixed from the comfort of a computer chair or couch. Others will require a fix from Apple.
If you’re running into trouble on iOS 12.2, there’s no need to panic. We’ve put together a list of fixes for the most common iOS 12 problems. This is a great place to start.
We’ve also released a list of tips that could help you improve your device’s performance and also one that outlines ways to fix iOS 12 battery life problems.
If you’re unable to find a fix for your problem in our guides, you should go to Apple’s discussion forums for help. If Apple’s forums aren’t helpful, you can get in contact with Apple Support via Twitter or via the company’s website.
If Apple’s online services fail you, you might want to schedule an appointment to see a Genius at your local Apple Store. If you have one.
They should be able to diagnose your issue within minutes and provide you with a fix or a replacement depending on your warranty and problem.
You Can’t Downgrade from iOS 12.2
If you run into trouble while running iOS 12.2 you’re on your own.
Apple is no longer signing on iOS 12.1.4 which means you can no longer take advantage of a loophole and drop your device back down to a previous version in an effort to improve performance.
Unfortunately, Apple’s closed off the downgrade paths to iOS 12.1.3, iOS 12.1.2, iOS 12.1.1, iOS 12.1, iOS 12.0.1, iOS 12.0, and iOS 11 as well. There’s no way back to those updates.
For more about how the downgrade process works, take a look at our detailed walkthrough.
If you’re struggling on iOS 12.2, help is on the way.
We don’t have an official iOS 12.3 release date but Apple’s planning a software update in May with upgrades to the Apple TV app (the iOS 12.3 beta has these features on board) so there’s a good chance iOS 12.3 lands sometime ahead of WWDC 2019 in June.
If you can’t wait until May, you can try the iOS 12.3 beta and see if it improves your device’s performance.
Install iOS 12.2 for Better Security
If you're on the fence, here's one of the best reasons to install iOS 12.2.
If you value your device's security, you'll want to download iOS 12.2 in the near future because it comes with new security patches.
Apple lists a whopping 41 security patches in its iOS 12.2 security change log. You can read more about the patches over on the company's website.
If you skipped iOS 12.1.4, you get four important security patches including fixes for a widespread FaceTime eavesdropping bug that lets you call someone via FaceTime and hear the audio coming from their phone before they pick up the phone.
You can read more about these patches on Apple's website.
If you skipped iOS 12.1.3, you get some additional patches with your version of iOS 12.2. They're baked into your upgrade.
Apple lists a grand total of 23 patches on board iOS 12.1.3 and you can read about all of them over on Apple's website.
If you skipped iOS 12.1.1, you'll probably want to install the iOS 12.2 update on your iPhone, iPad, or iPod touch today.
The iOS 12.1.1 update brought 17 patches for potential security exploits. They'll will help protect your phone. You can read about them here.
If you skipped iOS 12.1, you'll get the 24 patches from that update with your version of iOS 12.2. If you skipped iOS 12.0.1, your iOS 12.2 update brings two additional patches. Both patches are for potential lock screen exploits.
If you skipped iOS 12.0, and you're still running iOS 11.4.1 or below, your iOS 12.2 update comes with a longer list of security updates.
The iOS 12.0 update delivered 16 patches for security issues. You can read about all of them over on Apple's security page.
In addition to those patches, iOS 12 delivers new security features aimed at protecting you and the data you store on your device. These include:
Long story short, if you store sensitive data on your iPhone, iPad, or iPod touch, you have some really good reasons to upgrade to iOS 12.2 today.
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