Apple’s iOS 12.5.5 update is causing issues for some iPhone, iPad, and iPod touch owners
iOS 12.5.5 is an extremely small update, but some users are running into big problems after installing Apple’s latest iOS 12 firmware.
iPhone, iPad, and iPod touch users are dealing with installation issues, abnormal battery drain, lag, connectivity issues, and problems with Touch ID. These are all common iOS problems and most of them can be fixed in minutes.
In this guide to iOS 12.5.5 problems we’ll take you through the most glaring issues. Our walkthrough will also show you where to find potential fixes for the most common iOS 12 problems and direct you to a few resources that could come in handy if and when you run into trouble.
We’ll also touch on the state of the iOS 12 downgrade and a few things you can expect from Apple and the next version of iOS 12.
iOS 12.5.5 Problems
While some iOS 12.5.5 problems are brand new, others have carried over from previous versions of iOS 12.
The iOS 12.5.5 download is getting stuck on some iPhone, iPad, and iPod touch models. If this happens, you’ll want to hard reset your device. This usually resolves the problem and gets the download moving again.
We’re also seeing reports about Wi-Fi and Bluetooth issues, GPS problems, 3D Touch problems, landscape problems, user interface lag, lockups, freezes, app crashes, and AirPlay problems.
Months ago, Apple acknowledged a widespread, extremely problematic, eavesdropping FaceTime issue impacting several versions of iOS 12 (iOS 12.1-iOS 12.1.3).
In a nutshell, the bug lets you call someone via FaceTime and hear the audio coming from their phone before they pick up the phone.
Apple addressed the problem in iOS 12.1.4 and those who want to continue using Group FaceTime must download a newer version of iOS 12 for it to work. The feature is permanently disabled on iOS 12.1-iOS 12.1.3.
Some iOS 12.1.4 users were still having issues with Group FaceTime, but Apple’s iOS 12.2 update fixed them. If you’re running software older than iOS 12.2, make sure you download iOS 12.5.5. The fixes from iOS 12.2 are baked into your upgrade.
If you haven’t downloaded iOS 12.5.5 yet, we recommend preparing your device for the download. A little prep can go a long way toward preventing problems.
To assist you we’ve put together a step-by-step pre-installation process and our checklist will take you through the most important things you need to do before you install iOS 12.5.5.
Where to Find Feedback
If you’re running iOS 12.5.5 or you’re thinking about upgrading, it’s important to dig into feedback from those using the updates. This feedback will alert you to potential problems and potential benefits as well.
We’ve released our list of reasons to and not to install the iOS 12.5.5 update right now and it will help get you started. If you’re on the fence about making the move to iOS 12.5.5, this is a good starting point.
We also recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter/Facebook, and the MacRumors forums for additional feedback.
How to Fix iOS 12.5.5 Problems
Some iOS 12.5.5 problems can be fixed in minutes.
If you’re running into trouble on iOS 12.5.5, there’s no need to panic. We’ve put together a list of fixes for the most common iOS 12 problems. It’s a great place to start.
We’ve also released a list of tips that could help you improve your device’s performance and also one that outlines ways to fix iOS 12 battery life problems.
If you’re unable to find a fix for your problem in our guides, you should go to Apple’s discussion forums for help. If Apple’s forums aren’t helpful, you can get in contact with Apple Support via Twitter or via the company’s website.
If Apple’s online services fail you, you might want to schedule an appointment to see a Genius at your local Apple Store if it’s open.
They should be able to diagnose your issue in minutes and provide you with a fix or a replacement depending on your warranty and problem.
You Can’t Downgrade from iOS 12.5.5
If you run into trouble on iOS 12.5.5 note that you can’t downgrade to the previous version of iOS 12.
Apple stopped signing on iOS 12.5.4 which means you can’t drop back down to the software in an attempt to improve your device’s performance.
Unfortunately, the company’s also closed off the downgrade path back to iOS 12.5.3, iOS 12.5.2, and older versions of iOS which means there’s no way back to those updates either.
For more about how the downgrade process works, take a look at our detailed walkthrough.
If you’re running into problems on iOS 12 and you’re using an iPhone 6s or newer, you should upgrade to iOS 15. If you’re using a newer iPad model, you should upgrade to iPadOS 15.
iOS 15 and iPadOS 15 come with performance upgrades and they could have a noticeable impact on your device’s overall performance.
If you’re using an iPhone 6, iPhone 6 Plus, iPhone 5s, iPad Air, iPad mini 3, iPad mini 2, or iPod touch sixth-gen, you’re stuck with iOS 12.
It’s unclear when Apple plans to release a new version of iOS 12. We could see Apple release a new version of iOS 12 down the road, but that’s far from guaranteed.
If your device is really struggling on iOS 12.5.5, keep an eye out for a new release.
Install iOS 12.5.5 for Better Security
If you're on the fence, here's one of the best reasons to install iOS 12.5.5 right away.
The iOS 12.5.5 update brings three security patches to your iPhone, iPad, or iPod touch. You can learn more about the trio on Apple's security site.
If you missed iOS 12.5.4, you'll get that update's important security upgrades with your iOS 12.5.5 update. If you're interested in the particulars, head on over to Apple's website for more.
If you skipped iOS 12.5.3, you'll get its security patches with your upgrade. Both of its patches were related to WebKit. If you want to learn more about them, head on over to Apple's security site.
If you skipped iOS 12.5.2, you'll also get its security patch with your upgrade. You can read more about it over on Apple's website.
If you also skipped iOS 12.5, you'll also get its patch with your upgrade. Apple's outlined the update's patch in detail on its security site.
If you missed iOS 12.4.9, you'll also get its four security patches with your upgrade. You can read more about those right here.
If you skipped iOS 12.4.7, you also get the update's three security patches (two for the Mail app and one for Wi-Fi) with your upgrade to iOS 12.5.5.
If you're running software that's older than Apple's iOS 12.4.4 update, you'll want to download iOS 12.5.5 in the near future because it brings iOS 12.4.4's security patch to your device. You can read about it right here.
If you're running software older than iOS 12.4.2, you'll get an its patch with your upgrade. You can read about the security contents of iOS 12.4.2 right here.
If you're on software that's older than iOS 12.4.1, you'll get iOS 12.4.1's security patch with your iOS 12.5.5 update. You can read about that patch right here.
If you're on software that's older than iOS 12.4, you get iOS 12.4's patches with your iOS 12.5.5 update.
iOS 12.4 brought 19 security patches to the iPhone, iPad, and iPod touch. If you're interested in the specifics, you can read about them on Apple's security site.
If you're running software older than iOS 12.3, your iOS 12.5.5 update carries iOS 12.3's security patches on board. The iOS 12.3 update brought 23 patches and you can read about all of them right here on Apple's site.
If you're on software that's older than iOS 12.2, you'll get iOS 12.2's security patches with your version of iOS 12.5.5.
iOS 12.2 brought a whopping 41 security patches to iPhone, iPad, and iPod touch. You can read more about the iOS 12.2's patches over on the company's website.
It's important to note that Apple's iOS 12.2 update patched up an exploit that allowed websites to use motion sensors to "fingerprint" devices.
Fortunately, Apple's patched up the issue. If you skipped it, you'll probably want to move to iOS 12.5.5 soon.
If you're on software older than iOS 12.1.4, you get four important security patches including fixes for a widespread FaceTime eavesdropping bug that lets you call someone via FaceTime and hear the audio coming from their phone before they pick up the phone.
If you're on software older than iOS 12.1.3, you get some additional patches with your version of iOS 12.5.5. Again, they're baked into your upgrade.
Apple lists a grand total of 23 patches on board iOS 12.1.3 and you can read about all of them over on Apple's website.
If you're on software older than iOS 12.1.1, you should install the iOS 12.5.5 update on your iPhone, iPad, or iPod touch today.
The iOS 12.1.1 update brought 17 patches for potential security exploits. They'll will help protect your phone. You can read about them here.
If you're running software older than iOS 12.1, you'll get 24 patches from that update with your version of iOS 12.5.5.
If you're on software that's older than iOS 12.0.1, your iOS 12.5.5 update brings two additional patches. Both patches are for potential lock screen exploits.
Long story long, if you store sensitive data on your iPhone, iPad, or iPod touch, you have some really good reasons to upgrade to iOS 12.5.5 today.
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