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Battlefield 5 Beta Problems & Fixes



The Battlefield 5 beta is live for Xbox One, PlayStation 4, and Windows PC and it’s plagued with a variety of bugs and performance issues.

EA DICE is testing a portion of Battlefield 5 ahead of the game’s delayed release date this November. The Battlefield 5 beta is currently limited to EA Access members, EA Origin subscribers, and those that put in a pre-order, but the beta will open up in a few days for everyone.

The developer’s made significant progress in the weeks since the Battlefield 5 alpha, but the game is still in development which means there are kinks it needs to work out before the game goes live.

Those who have played the Battlefield 5 beta on the Xbox One, PlayStation 4, and Windows PC are dealing with crashes, network issues, Squad problems, and a lot more.

DICE has already solved several of these problems, but we expect issues to linger throughout the beta as the company stress tests the game’s content.

In this guide we’ll take you through the most important things to know about Battlefield 5 beta problems. This walkthrough includes the most common issues impacting the three platforms, fixes for those issues, and where to post and find feedback about these problems.

Remember, your feedback will help EA DICE improve the final version of the game so it’s important to post the errors, bugs, and performance issues you come across during testing.

How to Fix Battlefield 5 Beta Matchmaking Issues

One of the most common issues Battlefield 5 beta testers are seeing is an issue with the game’s matchmaking on the PS4 and Xbox One. The issue appears to mostly impacting low-population regions like South African, Australia, Japan, Hong Kong, UAE and Brazil.

If you are dealing with matchmaking issues in those regions, or in another region, you’ll want to exit the Battlefield 5 Open beta, close the application, and restart it. This has resolved the problem for many users.

How to Fix Battlefield 5 Beta Startup Problems

Some Battlefield 5 beta players are having trouble starting the beta. Some users are seeing syncing issues while others are seeing extremely long load times.

If you’re dealing with startup issues on the Xbox One or Xbox One X, try going into the beta’s files (locate the game and select manage) and deleting any cloud saves listed there.

How to Fix Battlefield 5 Beta Download Problems

The Battlefield 5 is a substantial download (10+GB across all platforms) and it could take some of you a long time to download during peak hours.

We expect download times to calm down in the days ahead, but there are a few things you can do if your download is going abnormally slow or won’t start at all.

If the download is starting, but going slow, try pausing the download and starting it up again. This is a simple trick that’s worked very well in the past.

If that doesn’t help, try plugging your ethernet cable directly into your PC, Xbox One or PS4. This can speed up downloads, especially if your console or PC is far away from your modem.

If you’re having trouble downloading the Battlefield 5 beta, and many people are, here’s how to properly download the game on each platform.

How to Download Battlefield 5 Beta on PC:

  1. First, click this link.
  2. Once you’re there, click the Try it First button to see the Open Beta client.
  3. Next, click Add to Game Library.
  4. Download it.

How to Download Battlefield 5 Beta on Xbox One: 

If you pre-ordered a digital copy:

  1. Go to the Microsoft Store.
  2. Search for and download the Battlefield 5 Enlister Offer and the Battlefield 5 Beta.
  3. Install both.

If you pre-ordered a physical copy:

  1. If you pre-ordered a physical copy you’ll need to first redeem your pre-order code.
  2. You can add the pre order code on Microsoft’s Xbox website for your account or you can do it on your console.
  3. Once you’ve redeemed it, download the Battlefield 5 beta client from the Microsoft Store.

How to Download Battlefield 5 Beta on PS4: 

If you pre-ordered a digital copy:

  1. Go to the PlayStation Store.
  2. Search for and download the Battlefield 5 Enlister Offer and the Battlefield 5 Beta.
  3. Install both.

If you pre-ordered a physical copy:

  1. Find and redeem your pre-order code.
  2. Download the Battlefield 5 client from the PlayStation Store.

For more, take a look at our download guide.

How to Fix Battlefield 5 Beta Code Problems

First, check your spam folder in your email.

If you still can’t find your code you’ll need to get in touch with the company you ordered from. You can also try getting in touch with EA Help or an EA Advisor to see if they can escalate your issue.

Note that the wait times to talk to someone could be long because of the number of issues plaguing the beta. Here’s how to contact EA for a missing code:

  • Click on the following link. Once there make sure that your country is correctly select in top left hand corner of
  • Make sure you are logged in (top right corner) and select ‘Help with Game’.
  • Find the affected game (if it’s an account issue select Origin).
  • Select ‘Contact Us’ at the bottom right on the new page.
  • Select your platform and then ‘Next’.
  • Select topic from the drop down menus, type in a short description of your issue and select ‘Next’.
  • Select a contact option. Please note that available contact options depend on your country settings and time of day.

You’ll want to follow the same steps if you received a Battlefield 5 beta code for the wrong platform.

How to Fix Battlefield 5 Beta Installation Problems

If your Battlefield 5 installation freezes or fails, it could mean the game file is corrupt. If this happens during the installation process, you’ll want to delete all of the files associated with the beta and try the download again.

Battlefield 5 Beta Networking Problems

As expected, some Battlefield 5 beta testers are running into networking issues. Some players are unable to hear other players in chat, others are unable to connect to games. These issues can be extremely tricky to solve, but here are a few fixes that’ve worked in the past.

First, try restarting your router. Leave the router unplugged for a good minute before plugging it back in. See if that resolves the issue.

If that doesn’t work, you’ll want to check your NAT settings. If you’re using a strict NAT type, you might encounter networking and issues partying up with other players. Using an Open NAT type on your system might solve the problems you’re seeing.

If you’re playing the beta on a Windows PC, local security software might be blocking Origin, or the beta itself, from connecting properly.

If you’re using security software on your PC, make sure both Origin and Battlefield 5 beta have the proper permissions in place.

Here are some additional fixes and tricks from EA that might come in handy if you still can’t get your connection to work properly

Battlefield 5 Beta Performance Problems

We’re starting to hear about various Battlefield 5 beta performance problems including crashes, lag, black screens, texture issues, and a variety of other issues. These are also tricky to solve, but there are a few things you can do in an effort to improve the game’s performance.

If you’re playing the Battlefield 5 beta on a PC using an NVIDIA graphics card, you’ll want to download the latest drivers.

NVIDIA’s released Game Ready Drivers (399.07 WHQL) for the Battlefield 5 beta and they’ll help your PC deliver the best possible experience. Supported cards include:

  • GeForce 10 Series
    GeForce GTX 1080 Ti, GeForce GTX 1080, GeForce GTX 1070 Ti, GeForce GTX 1070, GeForce GTX 1060, GeForce GTX 1050 Ti, GeForce GTX 1050, GeForce GT 1030
  • GeForce 900 Series
    GeForce GTX 980 Ti, GeForce GTX 980, GeForce GTX 970, GeForce GTX 960, GeForce GTX 950
  • GeForce 700 Series
    GeForce GTX 780 Ti, GeForce GTX 780, GeForce GTX 770, GeForce GTX 760, GeForce GTX 760 Ti (OEM), GeForce GTX 750 Ti, GeForce GTX 750, GeForce GTX 745, GeForce GT 740, GeForce GT 730, GeForce GT 720, GeForce GT 710, GeForce GT 705
  • GeForce 600 Series
    GeForce GTX 690, GeForce GTX 680, GeForce GTX 670, GeForce GTX 660 Ti, GeForce GTX 660, GeForce GTX 650 Ti BOOST, GeForce GTX 650 Ti, GeForce GTX 650, GeForce GTX 645, GeForce GT 645, GeForce GT 640, GeForce GT 635, GeForce GT 630, GeForce GT 620, GeForce GT 610, GeForce 605

If you’re using an AMD graphics card, head here to find the latest drivers.

If you’re experiencing lag and texture issues you should try turning down your graphic settings. As a reminder, here are the minimum and recommended specs for the Battlefield 5 beta on PC. If you don’t meet these, the game won’t run properly:

Minimum Specs

  • OS: 64-bit Windows 7, Windows 8.1 and Windows 10
  • Processor (AMD): AMD FX-8350
  • Processor (Intel): Core i5 6600K
  • Memory: 8GB RAM
  • Graphics card (NVIDIA): nVidia GeForce GTX 1050/GTX 660 2GB
  • Graphics card (AMD): AMD Radeon HD 7850 2GB
  • DirectX: 11.0 Compatible video card or equivalent
  • Online Connection Requirements: 512 KBPS or faster Internet connection
  • Hard-drive space: 50GB

Recommended Specs

  • OS: 64-bit Windows 10
  • Processor (AMD): AMD Ryzen 3 1300x
  • Processor (Intel): Core i7 4790 or equivalent
  • Memory: 12GB RAM
  • Graphics card (NVIDIA): nVidia GeForce GTX 1060 6GB
  • Graphics card (AMD): AMD Radeon RX 480 4GB
  • DirectX: 11.1 Compatible video card or equivalent
  • Online Connection Requirements: 512 KBPS or faster Internet connection
  • Hard-drive space: 50GB

If the Battlefield 5 beta freezes or locks up, you can also try restarting your game and/or your system. If you own an Xbox One or PS4 we recommend shutting your console down and unplugging it for a minute to clear the cache. Plug it back in and see if the game works properly.

Battlefield 5 Beta Class Issues

If you suddenly run into a bug where you can’t spawn as your class of choice, EA DICE recommends you make some big changes to your customization, add and remove duplicate weapons, and then try spawning with another weapon.

Battlefield 5 Beta Mouse Input Lag Issues

If you’re running into input lag problems on the PC, EA DICE recommends forcing render ahead limit to 1 to get the intended experience.

If you’re using an NVIDIA graphics card, you’ll want to go to your NVIDIA Control Panel > Manage 3D Settings > Maximum Pre-Rendered Frames > Set to 1.

How to Fix Battlefield 5 Deploy Point Not Available Problem

Some beta testers are complaining about deploy points not being available when they should be. This is obviously a huge problem. Fortunately, it looks like one player has found a workaround.

It looks like some players are having success going into the Armory section on home menu and then to the class/weapons you’re having trouble with.

From there, you’ll want to select a weapon then click “Get One More” three times. Unfortunately, you’ll have to do this for every weapon you’ll want to play with.

How to Report Battlefield 5 Beta Problems

If you run into an issue with the Battlefield 5 on the Xbox One, PS4 or PC you’ll want to report your problem to EA DICE so that it can get to work on a fix.

If you use social media, you can get in contact with the official Battlefield account. Report your bug to the official Battlefield Twitter account and there’s a chance the people behind the count will relay your issue to the game’s engineers. You can also report the bugs to EA’s official support account.

You’ll also want to post feedback about bugs and performance issues on EA’s Battlefield 5 beta technical forums or the official Battlefield forums. EA DICE will be monitoring these forums for feedback.

4 Reasons to Pre-Order Battlefield 5 & 6 Reasons to Wait

Pre-Order if You Want to Play Battlefield 5 ASAP

Pre-Order if You Want to Play Battlefield 5 ASAP

If you want to play Battlefield 5 the second it goes live you'll want to pre-order a very specific copy of the game. 

Pre-ordering the game's Deluxe Edition will grant you early access to the final version of the game in November. That isn't a typo. The game has been delayed a month so EA DICE can add more polish. 

Those who pre-order the regular version of the game ($60) will get access to Battlefield 5 on November 20th while those who pay a little bit more for the Deluxe Edition ($80) will get access to the game on November 15th. 

If you want to play even earlier than that, you should think about getting an EA Access (Xbox) or Origin Access (PC) account. 

The Battlefield 5 Play First Trial for EA Access and Origin Access members will open up on November 9th. Both of these require a paid subscription, but they'll give you the earliest access to the game. 

If you think you might want to start ranking up your character the second Battlefield 5 goes live, think about putting in a pre-order.

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