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Pixel 3a Problems: 5 Things to Know

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There’s a variety of problems plaguing Google’s Pixel 3a and Pixel 3a XL and you should be aware of them if you own one or if you’re thinking about making one your next phone.

If you’re in the hunt for a new cheap smartphone, the Pixel 3a and Pixel 3a XL should be at, or near, the top of your shopping list.

Google’s budget models start at $399 and they come in three different colors (White, Purple, Black) with one storage size (64GB). They’re available at Google, Verizon, Sprint, T-Mobile, U.S. Cellular, and select retailers like Amazon.

The two devices provide great value thanks to their amazing cameras and software. And unlike the Pixel 3 and Pixel 3 XL, the Pixel 3a and Pixel 3a XL come with a 3.5mm headphone jack.

While a lot of the feedback has been good, we’ve heard about a variety of bugs, performance problems, and other issues.

With that in mind, we want to take current Pixel 3a and Pixel 3a XL users as well as prospective buyers through the current state of Pixel 3a problems.

This guide goes overs some of bigger issues, provides you with some places to find feedback and fixes if you’re seeing issues, and some tips that’ll come in handy every time Google releases a new update for the Pixel 3a and Pixel 3a XL.

Prepare for Android Updates

Each month, Google will release a new update for the Pixel 3a and Pixel 3a XL. These security updates usually arrive on the first Monday. Google’s updates are typically focused on improving security, but they sometimes bring bug fixes with them.

These updates might fix lingering issues, but they often bring problems of their own. That’s why it’s important to prepare.

It’s difficult to predict what you might encounter once you install new Android software on your phone and this is why you should spend some time preparing. A little prep work will help you cut down the amount of problems you see.

We’ve put together a guide that will take you through the pre-installation process we typically use before we install Android software on our Pixel devices.

If you don’t have a lot of time to devote to the pre-installation process, at least make sure your data is properly backed up before you move from one version of Android Pie to another.

Pixel 3a Problems

The list of Pixel 3a problems continues to grow as the devices land in the hands of consumers. We haven’t heard about any widespread “gate” issues yet, but we’ve seen reports about pesky bugs and performance issues.

One issue that is standing out amongst the rest is a random reboot problem. Some Pixel 3a and Pixel 3a XL models are apparently shutting off without warning throughout the day.

Some users are saying that a hard reset fixes the issue, but in some cases the problem persists. Google hasn’t addressed this issue yet and it’s unclear if the company will issue a permanent fix.

We’re also hearing about issues with first and third-party apps, Bluetooth, Wi-Fi, battery life, sound and volume, and many others.

We expect the list of issues to grow as more people buy Google’s budget devices throughout the year.

Where to Find Feedback

If you’re dealing with issues or you’re curious about the issues Pixel 3a and Pixel 3a XL users are running into, you’ll want to dig into feedback from early adopters.

If you own a Pixel 3a or Pixel 3a XL, this feedback will alert you to potential problems (and benefits). If you’re on the fence about buying a Pixel 3a, this feedback will help you make a decision about whether you should buy now or wait.

There are a bunch of places to feedback about Pixel 3a problems, but here are the best places we’ve found thus far:

We also recommend looking around on social media sites like Twitter and on YouTube for feedback about Pixel 3a and Pixel 3a XL performance.

Each month we’ll provide you with the latest information about Google’s Android updates so keep an eye out for those roundups.

How to Fix Pixel 3a Problems

If you encounter an issue on your Pixel 3a or Pixel 3a XL there’s no need to panic. You might be able to fix the problem on your own in a few minutes.

Before you take your device into a store or get in contact with Google, take a look at our list of fixes for the most common Pixel 3 problems. We’ve also put together a guide to fixing bad Pixel 3 battery life.

If you’re unable to find a fix in our guides or via another resource, you’ll want to get in touch with Google or your carrier and see if they have a solution for your issues.

What’s Next

At this point, we haven’t heard anything about an Android 9.1 Pie maintenance release. And with Google’s Android Q update in beta, we probably won’t get a big milestone Android Pie upgrade.

The only Android updates for the Pixel 3a and Pixel 3a XL on our radar right now are Android Q and Google’s monthly security updates which, again, sometimes deliver bug fixes.

We expect the Android Q update to roll out sometime in August or early September and there’s a chance Google bundles in the September security patches with the new operating system.

For more on Android Q and its release timeline, take a look at our guide.

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1 Comment

1 Comment

  1. rommel rampersad

    08/16/2019 at 2:46 pm

    do not but pixel 3a, google not honoring their warranty, phone only 2 months old have microphone and black screen issue caused by software, sent it in but they do not want to fix saying liquid residue, but seems im not only one they say that too, so they can void the warranty.

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