The iPhone 7 and iPhone 7 Plus are both excellent smartphones but they’re far from perfect. iPhone 7 and iPhone 7 Plus problems continue to popup as we approach the end of the year and today we want to take a look what you need to know as we push into 2017.
In early September, Apple revealed two brand new iPhone models dubbed iPhone 7 and iPhone 7 Plus. The two devices take over flagship duties from last year’s iPhone 6s and iPhone 6s Plus and do so with some exciting upgrades.
The iPhone 7 and iPhone 7 Plus are outstanding successors and they’re already getting solid reviews from critics and the general public. They are two of the best phones on the market but like any phone, they have their flaws.
Over the past few months we’ve been hearing about the problems plaguing the 4.7-inch model and the iPhone 7 Plus. Some of these complaints are in regards to minor bugs. Others are running into serious issues with their device.
Today, we want to take a look at the current state of iPhone 7 Plus and iPhone 7 problems. We also want to make sure that you’re prepared for the future, just in case you run into an issue with your iPhone 7 or iPhone 7 Plus.
This roundup offers a look at the issues themselves and some steps to take if you do happen to run into an problem with your device.
iPhone 7 Problems
Early iPhone 7 problems were centered around iCloud Restore and activation issues. These were the same issues that affected the iPhone 6s and iPhone 6s Plus at launch last year.
Complaints about these issues have died down in the weeks since the iPhone 7 launch but if you do happen to run into an activation or iCloud Restore problem, head here for more on these problems and potential fixes.
iPhone 7 and iPhone 7 Plus problems go beyond iCloud Restore and activation issues. We’re also seeing complaints a variety of other issues.
Are there any more people who's iPhone 7's battery is going blank very quick?
— Preppy (@ItzPreppy_) November 28, 2016
— Audio Buyer (@AudioBuyer) November 27, 2016
— NotRightAway (@NotRightAway) November 21, 2016
We’re hearing about odd battery drain, issues connecting to Wi-Fi, problems connecting to Bluetooth (which is a big problem given the two phones don’t come with a 3.5mm headphone jack), touchscreen issues, an odd hissing issue, problems with various applications, issues syncing photos, and more.
We expect complaints to pickup as the year goes on so be sure to dig into feedback before you install a new update on your device.
How to Fix iPhone 7 Problems
If you do run into a problem with your iPhone 7 or iPhone 7 Plus, there’s no need to panic. There’s a good chance you’ll be able to fix the issue from the comforts of your computer chair.
We’ve put together a list of fixes for common iPhone 7 problems and it offers fixes for battery life issues, problems with Wi-Fi, issues with Bluetooth, and more.
It’s important to note that some iOS-related iPhone 7 problems will likely dissipate after a couple of days of use.
For instance, battery life tends to settle after a few days with a new device or iOS update. If you continue to experience problems with battery life or something else after more than two days of use, you’ll want to take action.
If you’re experiencing cellular data problems on your iPhone 7 or iPhone 7 Plus, and you failed to download the iOS 10.0.3 update, you’ll want to download the iOS 10.1.1 update.
The iOS 10.0.3 update delivered “fixes bugs including an issue where some users could temporarily lose cellular connectivity.”
If you’re running into Bluetooth problems on your iPhone 7 or iPhone 7 Plus not that Apple’s iOS 10.1 update improved Bluetooth connectivity with third party devices. If you failed to download iOS 10.1, iOS 10.1.1 will bring this feature to your device.
How to Downgrade
If you recently downloaded an update on your iPhone 7 and you start experiencing problems problems, you might be able to downgrade back to an older version.
Downgrading isn’t a guaranteed way to fix performance issues but it’s an option if you decide you’ve had enough of your device’s poor performance.
Apple typically keeps the downgrade loophole open for a week or two after a new update’s release so you’ll need to act quickly if you want to make the move back down.
For more on the downgrade process, please take a look at our guide.
Where to Find Feedback
If you need additional help, there are a number of other places to look for fixes and feedback about iPhone 7 and iPhone 7 Plus performance.
We’ve taken a look at reasons to and not to install the iOS 10 update. Start there. We’ve also put together our impressions of the iPhone 7 iOS 10 update and that’s a great resource if you want to keep tabs on performance.
We also recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter/Facebook, and the MacRumors forums for additional feedback about Apple’s iPhone 7 and its upcoming iOS 10 updates.
Apple’s discussion forums in particular are a great resource and the users there are generally very polite and helpful.
Your last line of defense is Apple itself. If you can’t fix your iPhone 7 problem on your own, you have a couple of options.
You can get in touch with Apple on Twitter and see if its support can help. If they can’t help you, and you still can’t fix your issue, you might think about taking your phone into an Apple Store.
Make an Genius Bar appointment and have them run diagnostics on your device to see if they can pinpoint the problem. Your iPhone 7 is under warranty so they might offer you a replacement if they can’t fix the issue.
Apple’s confirmed a new iOS 10 update for release in December.
In October the company announced plans to deliver a brand new iOS 10 update next month. This December update will deliver the new Apple TV app and a whole lot more to the iPhone, iPad and iPod touch.
It looks like this December update is the iOS 10.2 update Apple released into beta earlier this year. The iOS 10.2 beta 2 features the new Apple TV app and it also comes loaded up with new features and fixes including 70+ new emoji characters for the iOS keyboard.
If you and your iPhone 7 problem can’t wait, you’ll need to solve your iPhone 7 problems on your own or take the device into an Apple Store.
We expect the iPhone 7 iOS 10.2 update to roll out in mid-December ahead of the holidays. Keep an eye out for it.
Install iOS 10.1.1 If You Want Better Security
If you failed to make the move to iOS 10.1 before the iOS 10.1.1 release and you value your security, you'll want to seriously consider the iOS 10.1.1 update.
If you failed to download iOS 10.1 know that iOS 10.1.1 brings iOS 10.1's 12 security patches along with it. These patches enhance the security on your iPhone, iPad and iPod touch making them ideal for those of you who store sensitive files/data on your device. Most people do.
Apple's iOS 10.1.1 update comes with those patches and it also brings the patches from Apple's previous versions of iOS 10. If you haven't downloaded iOS 10 yet, you'll get all of those baked in. This is important, particularly for those of you on something older than iOS 9.3.5.
If you failed to install Apple's iOS 9.3.5 update, iOS 10.1.1 will also bring the three crucial security patches it delivered earlier this year. These patch up serious security problems that could potentially expose your calls, contacts, texts, and emails.
If security is important to you, iOS 10.1.1 is probably worth a download right now.