This is how to fix Madden 20 problems on Xbox One, PS4 or PC so that you can start playing Madden 20 without waiting for EA to take action.
The Madden 20 release date is here for all editions and platforms. It’s smoother than some previous launches, but there are some errors and problems. We ran into a MUT error last night syncing data with the servers, and some players are having trouble finding packs or installing the game. EA issued a 300MB update for Madden 20, that should help solve some of the bugs. You need to download this to play online.
In most cases, you can take action on your console or PC to fix a Madden 20 problem, but some times you will need to reach out to EA Help on Twitter or wait for a patch or server issues to resolve.
There are already issues with EA Access, known Madden 20 bugs and errors and gamers are frustrated. We’ll help you understand the current Madden 20 problems and what you can do to fix them.
Here’s a look at the current Madden 20 problems and how you can fix them on your own.
How to Fix Madden 20 EA Access Problems
There are a number of Madden 20 EA Access problems right now, and unfortunately, you may need to wait for EA to fix the issues.
The main issues are Xbox One players not being able to download the Play First Trial if they pre-ordered Madden 20 digitally. EA is working on a fix and it should be live today. EA suggests uninstalling pre-loads, but it isn’t clear if that works.
Another issue is seeing an EA Access Trial error in the game relating to the trial hours being used up.
I am hearing reports that players have Play First Trial Hours available but are gettin an EA Access Trial error in game. From what I see this is happening to Xbox Players and this could be related to some Microsoft issues going on at the moment.
— EA_KRAELO (K) (@EA_KRAELO) July 24, 2019
If this is happening to you, it should be fixed soon, check back later today.
Another issue is PS4 Players not seeing the discount applied to the game or to in-app purchases. This should be fixed now.
How to Fix Madden 20 Download Problems
@EAHelp @EAAccess — this screen pops up even though it downloaded last night. Every time I go try playing Madden 20, it asks if I own this game or disk. Can this please be figured out? Been going at this for 24 hours. pic.twitter.com/e0IGlKuG0S
— ML (@KepaSaves) July 25, 2019
If you can’t download Madden 20 or your download is very slow, you will need to check your Internet connection.
If you can use your Internet for other activities, you may need to restart your console or PC. I’ve found that a full power off, disconnecting my external drive and plugging it back in can help with download issues.
To fix slow Madden 20 downloads, you can try to pause the download for a few seconds and restart. This works best on PS4, but it can help on the Xbox One.
On PS4 go to downloads, press X to pause and then again to restart. On Xbox One, go to Games & Apps, choose the Queue and then on Madden 19 press the three lines button on your controller and choose pause installation. After a few seconds, resume the download.
How to Fix Madden 20 Installation Problems
When you can’t install Madden 20, you need to try a few things to fix the problem.
The first thing to do is to restart your console or PC. This is simple and will fix most installation problems, even a dirty disk error.
Another issue is not having enough room to install Madden 20 and any updates. To fix this, you may need to delete an old game.
Finally, you can try clearing the system cache to solve Madden 20 installation problems. If you clear the local saved games on Xbox One, you will lose progress unless you have them synced to the cloud.
On the Xbox One: Settings -> All Settings -> System -> Storage -> Clear local saved games. Once this is done, go to Settings -> All Settings -> Network -> Network Settings -> Go offline. Now restart your Xbox One by holding the power button for 10 seconds and try installing the game while you are offline. When finished, connect to the Internet and install any updates.
On the PS4, you can clear the PS4 Cache manually by turning the console off, unplugging it for a minute and then plugging it back in.
If nothing else works, you can try deleting the Madden 20 installation that failed and starting over.
How to Fix Madden 20 Ultimate Team Errors
If you are flying through Madden 20 MUT challenges, you will likely see this error message. This happens when you complete a match in the challenges and it has not registered with EA.
I’ve found that the best way to fix this error is to exit out of the challenges and go into the main Ultimate Team menu. I normally go check for packs or look at my team for a second and then it will catch up.
If you see this error frequently, you may need to check your internet connection, but this appears to be something on EA’s end.
How to Fix Missing Madden 20 Bonus Items
If you run into issues finding your Madden 20 bonus items, you need to double-check in the MUT section of the game.
Keep in mind, you need to redeem your code to get this
Go to Unopened Packs, and you should see your content there. If you don’t, it may be due to sharing the game. If you share with friends only the first player gets the bonus items.
When this issue happened last year the way to fix it on the Xbox One was to;
- Turn the Xbox completely off.
- Unplug the power cable for 2-3 minutes.
- Plug the cable in, turn the Xbox on and open Madden 19.
- Go to MUT, to Store and Claim Packs even if it says 0.
It’s worth a try, and if that doesn’t solve the issue then you can contact EA Help.
How to Fix Madden 20 PC Problems
We’re hearing reports of Madden 20 stuttering graphics and choppy audio. If you run into these, you can try a few options.
Turn off Orging In-Game in the Origin client on your PC. Turn off any other overlays.
EA also suggests disabling full-screen optimizations. To do this, find the Madden 20 .exe on your PC, right-click on it then choose Properties -> Compatibility -> Disable Fullscreen optimizations.
Another suggestion is to turn off Bluetooth headphones and see if that solves the issue.
Users report the best fix so far has been running the Madden 20 process in Realtime in task manager and using DirectX 11.
How to Fix Madden 20 Lag and Connection Issues
If you cannot play Madden 20 online without lag, connection issues or without using voice chat you may need to open ports on your network.
Before you go that far, I recommend restarting your console, router, and even your modem. This can solve a lot of issues.
If that doesn’t help, you can try opening ports on your PC or console. Here is a rundown of the ports to open.
How to Fix Madden 20 Controller Mapping Issues
On PC, users are running into controller mapping issues. When this happens your controller will not register the right button in the game that you are pressing on the controller.
Open Origin and repair the game. This will solve some of the mapping issues, but it apparently will not fix calling a time out after every play. For that fix, you will need to wait for EA to issue a patch.
How to Fix Missing Madden 20 Points
On the PS4 some users are not seeing Madden 20 points appear right away. If this happens to you, you can contact EA and Sony for help.
Some users report waiting a few hours solves the problem, but it’s not the best solution.
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