12 Common Call of Duty: WWII Problems & How to Fix Them

Here’s how you can fix common Call of Duty: WWII problems so that you can get back to playing, stop lag and other connection problems in the new Call of Duty for PS4, Xbox One and PC. We also have a list of all the known issues, so you know if your problem is something Activision is working on, and if there is a workaround.

The February Call of Duty: WWII 1.10 update brings many important changes to gameplay and fixes some issues with connection timeouts, spawn issues and split screen problems. We’ve updated this with how to fix Call of Duty: WWII DLC problems.

We’ll show you how to fix common Call of Duty: WWII problems that would otherwise prevent you from playing or ruin your gaming experience in Call of Duty. These fixes work on the Xbox One, PS4 and PC.

How to Fix Call of Duty: WWII Error 1, 3, or 5

There is another series of Call of Duty: WWII server problems that Activision and Sledgehammer Games are working on. They recommend taking the following steps if you see Call of Duty: WWII error 1, 3 or 5.

1. Please do a full power cycle on gaming console and /or network modem/router
2. Set your NAT type to OPEN
3. We also strongly advise against using wi-fi, and instead suggest using a connected cable

There is a Call of Duty: WWII update coming this week which could fix some of these problems.

How to Fix Call of Duty: WWII Black Screen Problems

If you start a match in Call of Duty: WWII and are on a black screen, but you can hear audio you’ve run into a known bug. Restart your console and it should fix this problem. It solved the issue for us.

How to Fix No Call of Duty: WWII DLC Maps in Playlists

If you bought the new Call of Duty: WWII DLC and don’t see the maps, you need to use the featured playlist, which is the only way you can play these new maps. they are not going to show up in the rotation of the other playlists.

How to Fix Call of Duty: WWII DLC Problems

If you have trouble downloading the Call of Duty: WWII DLC to your PS4, there are some steps you can take.

1. Exit Call of Duty: WWII to make sure the download starts.
2. Clear your cache on the PS4.
3. Use these directions to re-download the DLC.

You may also need to restore your PS4 License. To do this go to the PS4 dashboard -> Settings -> Account Management -> Restore Licenses -> Restore.

How to Fix Call of Duty: WWII Party Problems

If you cannot join a party in Call of Duty: WWII, you or the inviter will need to change settings to make sure the party is open. Activision shares two steps you need to take to fix this problem.

Be sure that the person inviting you has Party Privacy set to Open. To change Party Privacy, go to the PARTY filter in the Social tab, then open the Party Options menu on the right and set Party Privacy to Open.

We’ve found that some players who receive this message played their first Multiplayer as the second player in splitscreen. Join a non-splitscreen Multiplayer match where you are the primary player and you should be able to select a Division.

How to Fix Slow Call of Duty: WWII Downloads

When you are trying to finish your download or download the Call of Duty: WWII patch, you may run into slow downloads that stop you from playing when you want.

If you are on the PS4, you can go to your downloads and pause the download for five seconds and then resume. This often speeds up the download. On the Xbox One you can go to My Games & Apps, go to the Queue, highlight the Call of Duty: WWII download. Press the three line menu button and then choose pause installation. Wait a few seconds and then resume.

You can also try plugging your Xbox One into a wired connection that is often much faster when it comes to downloading large files. You should also make sure no one is watching Netflix or using other streaming services while you download.

How to Fix Stuck on Call of Duty: WWII Loading Screen

We’re hearing reports of gamers who are not able to play. They are stuck on the WW2 loading screen or they see a message that says, “game lobby closed” and they cannot go online to play. You may also see error cod 103294 while attempting to play Call of Duty: WWII.

If this happens you need to keep trying to get back in, or you can find a friend or recent player who is playing and join a lobby through them if you are lucky. This is likely an early issue that will be fixed within a few days or hours.

How to Fix Call of Duty: WWII Crashes and Freezing

@CallofDuty Just gonna point out that the WW2 multiplayer menu is quite buggy…please fix

— Lionnn (@LionnnTTV) November 2, 2017

The most annoying Call of Duty: WWII problem yet is crashing and freezes while trying to play. This is something Activision and Sledgehammer Games are aware of. While you may need a patch to completely fix it, you can take some steps on your own if Call of Duty: WWII freezes while playing or quits unexpectedly.

When this happens, you will need to restart the game, but you may also need to restart your console or PC so that it doesn’t immediately happen again.

On the PS4 you may see error code Error code CE-34878-0 when this happens. If you see it repeatedly you need to check for updates and make sure your console is up to date. There are some other fixes you can try if this error keeps happening while playing Call of Duty: WWII on PS4.

If Call of Duty: WWII is crashing on Xbox One, you need to make sure your console is up to date and if that doesn’t fix it you may need to clear the cache on your Xbox One. If the game works on another Xbox One, but not on your Xbox One, you should contact Activision for a replacement.

On PC or Steam, you need to check your game drivers and verify the cache integrity on Steam. To do that follow these directions;

1. Load Steam.
2. From the Library section, right-click on Call of Duty: WWII and select Properties.
3. Select the Local Files tab and click the Verify integrity of game cache… button.
4. Allow Steam will verify the game’s files. This process may take several minutes.
5. Once the process is completed, the Check Window will automatically exit.

there may be some files that don’t verify. These are often local configuration files that you shouldn’t replace.

How to Fix Call of Duty: WWII Connection Problems

If you can’t connect to Call of Duty: WWII, the first thing to do is check the server status. Here’s where you can see if the Call of Duty: WWII servers are down. There are separate indicators for PS4, Xbox One and PC. You will also want to check to see if PSN, Xbox Live or Steam are online. We’re not talking about lag here, this is when you can’t get into a game at all.

• PlayStation Network Status
• Xbox Live Status
• Steam Support

Most users should try to restart their router, their console and if possible plug into a wired connection. You should also stop using other streaming services or download services.  If you cannot plug in, you may need to upgrade to a better wireless router like the Netgear Nighthawk X4S or look at a whole home wifi system. Another thing to try is exiting the game and looking for a new lobby to join. Sometimes this is enough to get you into a game that works.

Here are the step you can take to fix connection problems on your console;

• How to Fix Xbox One Network Problems
• How to Fix PS4 Network Problems
• How to Fix Steam Network Problems

If you still have problems after following all of those steps you may need to adjust your settings to fix NAT problems or you may need to adjust other settings on your Router. Here’s how to fix NAT issues on Xbox One that can limit online play or this guide that can help you fix PS4 NAT problems. Activision recommends checking that;

UPnP is turned off on your Router to see if that fixes problems.

You may need to set up Port Forwarding and give your console a static IP. here’s more from Activision.

If that fails, you may need to turn off port forwarding and then assign your PS4 or Xbox One’s static IP to your router’s DMZ. Activision says that once you test it, you should remove it from the DMZ.

If you are on a college campus, you may need to contact your local network administrator as they may be locking down some of the ports needed to play online.

How to Fix Call of Duty: WWII Multiplayer Upgrade Problems

If you pre-ordered Call of Duty: WWII, you should have a Multiplayer Upgrade code that you can use to get a permanent weapon unlock and four hours of double XP. This code should be on your receipt or in your email.

Activision specifically states that if your code does not work, or if it is lost, you need to contact the retailer who you bought Call of Duty: WWII from. They should be able to help you recover your code or get you a new one.

How to Fix Call of Duty: WWII Lag

Activision offers up some tips to fix Call of Duty: WWII lag on your own. They describe the lag in three key ways that will annoy you if they appear in your game. Here’s what they are and how to fix lag and bad performance in Call of Duty: WWII.

• Rubber banding – Your character is running toward a destination and then jumps back to where it was a few seconds prior.
• Stuttering – An effect that makes your character appear to freeze and skip ahead while moving.
• Hit marker delays – When it appears you have landed several shots on an enemy, yet the enemy is able to kill you with fewer shots fired back.

The biggest thing you can do to fix lag is to play on a wired connection. We fixed a lot of lag problems by running a long ethernet cable to the gaming room. While it is an investment in time and a little money it pays off.

They also recommend turning on Quality of Service on your router and adding PSN, Xbox Live or Steam services too it if your router supports this. You can also check to see if your ISP is offering a fast enough connection using built in tools on your console’s networking to check speeds. If someone else is streaming something or downloading a large file, have them stop and see if that fixes the problem. Here’s more from Activision on how to fix lag in Call of Duty: WWII.

How to Fix Call of Duty: WWII Install Problems

There are two main Call of Duty: WWII installation problems users will run into. The first is that they don’t have enough space on your console. You need to install the game and download a 9GB day one update, and possibly another small update right after it before you can play.

If you don’t have enough space on your Xbox One, PS4 or PC, you need to attach an external hard drive or delete a game from your console’s hard drive. Keep in mind that sometimes a game needs a little space on your internal drive, even if you are installing it to an external drive. Here are the best Xbox One hard drives and best PS4 hard drives to add more space to your console.

Another issue you may run into is that your Call of Duty: WWII installation freezes. This often happens when you have a download that isn’t working right and it is easy to fix. You can try simply going offline in the network settings, or follow this guide to fix stuck Call of Duty: WWII installs on Xbox One. On the PS4 you should restart your console. If that fails, shut it down completely and then unplug it for 30 to 60 seconds. Then try again.

Known Call of Duty: WWII Problems

Activision and Sledgehammer share a list of known Call of Duty: WWII problems that they are working on. Here are the outstanding issues and potential workarounds.

Issue	Description	Status
My Twitch rewards are stuck in the Mail vendor. – All platforms	We’re working to fix an issue where Twitch rewards appear to be stuck in your Mail slots. This is a graphical error; the content has been delivered.	Fix in progress
I can’t choose a Division. – All platforms	We’re working to fix an issue where some players new to Call of Duty: WWII are unable to select their first Division in Multiplayer.	Fix in progress
I’m not getting my rewards for the Twitch Prime promotion. – All platforms	Some players are not receiving Supply Drops associated with the Twitch Prime promotion. Be sure to look for your Supply Drops at the Mail vendor in Headquarters. If you’re missing Supply Drops from Twitch Prime, choose your platform to contact us. PlayStation 4 Xbox One PC	Under investigation
I’m getting a “Requested a command not received” error message. – All platforms	We’re investigating an issue that’s causing some players to get kicked from Nazi Zombies while in splitscreen.	Under investigation
My leaderboard status isn’t updating. – All platforms	We’re investigating issues with data populating into leaderboards.	Under investigation
I’m getting a black screen when a match starts even though I still hear audio. – All platforms	We’re investigating instances where players are presented with a black screen when loading into a multiplayer match. Workaround: Restart your console and then relaunch the game.	Under investigation
I’m getting stuck in Spectator Mode when I load into a match. – All platforms	We’re investigating an issue where some players are getting stuck as a Spectator when loading into a new match. Workaround: In some cases, hitting the Options/Menu button and reselecting your Division will place you into the match.	Under investigation
I got a Supply Drop after a match, but I don’t see it as an Available Supply Drop. – All platforms	We’re working to resolve an issue where players aren’t able to access Supply Drops they’ve earned after matches.	Under investigation
I got locked from playing in Ranked Play. – All platforms	We’re investigating instances where players are getting suspended from Ranked Play while in the lobby or right after a match is completed.	Under investigation
My rank dropped after winning a Ranked Play match. – All platforms	We’re investigating an issue that is causing some players’ rank to drop after winning a Ranked Play match.	Under investigation
I can’t accept an invitation. – All platforms	Some players are unable to join another player through an invite and receive a message stating “You need to select a Division first.” What should I do? Be sure that the person inviting you has Party Privacy set to Open. To change Party Privacy, go to the PARTY filter in the Social tab, then open the Party Options menu on the right and set Party Privacy to Open. We’ve found that some players who receive this message played their first Multiplayer as the second player in splitscreen. Join a non-splitscreen Multiplayer match where you are the primary player and you should be able to select a Division.	Under investigation

 

 

Buy if Call of Duty: WWII is Still Your Go to Game

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Is Call of Duty: WWII your game? If you are sticking with Call of Duty while half the population jumps to Fortnite Battle Royale and PUBG, this is a good investment.  This is still the go to boots on the ground version of Call of Duty, and even with Call of Duty: Black Ops 4 on the way it makes sense to buy the Season Pass if you will play Call of Duty: WWII for most of 2018 and into 2019.  If you think you will buy all of the maps because you loved the first 8 months of Call of Duty: WWII or because you like the direction the game is going with each update, you should buy the Season Pass.  For gamers who are planning to play Call of Duty: WWII for a year, it doesn't make sense to wait and buy the DLC separately or even to skip one or two of them since that will limit the matchmaking as you get split into a smaller and smaller pool.  You save $10 over buying the DLC individually, you get a bonus and you may still need to wait a long time for a deal.

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