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How to Fix Stuck Joy-Cons on the Nintendo Switch



There four core parts to the Nintendo Switch experience and two of them are the unorthodox Joy-Con controllers. The Joy-Cons contain a lot of what makes the Nintendo Switch unique. It’s the Joy-Cons that attach to the rails on the left and right edge of the console to create its Handheld Mode. It’s the Joy-Cons that have the HD Rumble technology, Amiibo sensor and technology that makes motion gaming possible. To get the most out of them in Splatoon 2 and Mario Kart 8 Deluxe you’ll need to know how to fix stuck Joy-Cons on your Nintendo Switch.

Every Nintendo Switch comes with a set of Joy-Cons in the box. It’s the Joy-Cons that form the only wireless controller when paired with the Joy-Con Grip and Joy-Con Charging Grip. Stick the wrong Joy-Con into the wrong rail on the system and you’ve got yourself a problem. It’s not exclusive to the system itself either, turning your Joy-Con Strap the wrong way before sliding it on the Joy-Con’s rails can end badly too.

Nintendo Switch with Joy-Con Controlers & Dock.

Here is how to fix Stuck Joy-Cons for the Nintendo Switch.

Read: Nintendo Switch Review: Fun & Flawed

Here’s how to fix stuck Joy-Cons on your Nintendo Switch

Fixing Stuck Joy-Cons on Nintendo Switch: The Joy-Con Straps

Chances are that you’ll find yourself with stuck Joy-Cons thanks to the Joy-Con Straps the most. This makes sense, Nintendo encourages gamers to use the Joy-Con Straps whenever they are enjoying the motion games that the console has to offer. They’re also helpful for multiplayer games where you’d have to split the Joy-Cons between two people anyway. The Joy-Con Straps add some much-needed tactile feedback to the buttons on the edge of the controllers.

Slide up on the Nintendo Switch Joy-Con Strap

Stuck Joy-Cons are the result of having the Joy-Con Strap turned the wrong way when you slide the Joy-Cons rail inside. This is why you should always be careful when putting them on. Be sure to match the plus sign of the Joy-Con Strap with the plus sign on the Joy-Con Controller. The same goes for the minus strap on the left Joy-Con Controller.

The release button on the Nintendo Switch Joy-Con Strap.

To fix stuck Joy-Cons you’ll need to force them off. Start by making sure that the lock at the bottom of the Joy-Con Strap isn’t activated. Now use your thumbs to force the Joy-Con Strap up along the rail and off your controller. If you somehow managed to get a Joy-Con Strap slipped on to your controller upside down, then you’ll just need to force the Joy-Con Strap up along the rail with all your might.

It’ll feel like you’re about to break the controller, but the Joy-Con Strap should release the controller eventually. This is why it’s really important to make sure that you’re putting the Joy-Con Straps on correctly the first time.

Fixing Stuck Joy-Cons on Nintendo Switch: On the Switch

The Joy-Cons should never get stuck when pairing them with the console itself. It’s difficult to get them slotted on wrong. The + Joy-Con is always on the right and the – Joy-Con is always on the left. The only way to mix these up is by having them face the wrong way.

It can feel like you have stuck Joy-Cons when you’re pairing them with the console, though. That’s because it’s easy to forget about the circular release buttons on the back of each Joy-Con. You need to hold the release button down as you’re removing a Joy-Con from its rail on the Nintendo Switch. Don’t let go of the button until the controller is fully independent of the console.

Fixing Stuck Joy-Cons on Nintendo Switch: Joy-Con Grip

The Nintendo Switch Joy-Con Grip doesn’t allow you to put the Joy-Cons in the wrong way. There’s so much friction when sliding them in incorrectly that you should instantly notice something has gone wrong.

As for getting them off the Joy-Con Grip when they are turned the correct way, you need only hold down the release buttons on the back of each Joy-Con Controller. The lock should release, then you can start pulling up on that Joy-Con immediately and a free it from the Joy-Con Grip.

Nintendo Switch Joy-Cons and Joy-Con Grip.

Read: Best Nintendo Switch Accessories

Note that the Joy-Con Charging Grip works the same way as the regular Grip.

Good luck trying to fix stuck Joy-Cons. You shouldn’t be able to find yourself in a situation that keeps you from freeing them. Nintendo has designed them to let you troubleshoot them on your own. If you do end up with Joy-Cons that are permanently stuck, there’s not much that you can really do.

The Nintendo Support site notes that it will fix stuck Joy-Cons. If your Joy-Cons are stuck to the console itself, you’ll need to send your console away. If they are stuck on a Grip, you’ll need to send that Grip away. To get started, call Nintendo support at 1-855-615-722 from 6AM to 7PM PST any day of the week.

10 Best 2017 Nintendo Switch Games Coming

Sonic Forces

Featuring three protagonists, Sonic Forces will offer platforming and an all-new story when it arrives on video game consoles – including the Nintendo Switch – in 2017.

We know that Sonic Forces lets gamers create their own characters. Players must base this character on one of seven different classes that come with their own advantages and abilities. Sonic Team calls these custom characters "Avatars," and there are hundreds of cosmetic items for Sonic Forces players to add some style to their creation.

You can skip the custom character mode and enjoy two generations of Sonic game play: 2.5D and 3D. The 2.5D mode offers the classic side-scrolling Sonic experience from your childhood. 3D Mode plays more like Sonic Unleashed. All game worlds and characters are three-dimensional, just like they would be in a modern game. 



  1. Ausling

    04/07/2017 at 7:32 am

    Thank you so much. We thought we had broken our controllers but fixed them because of your article – we were afraid we’d break them.

  2. Tivon

    05/07/2017 at 9:24 am

    Thank you so much… I had it stuck and I got so scared. You saved my life

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