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13 Common Star Wars Battlefront Problems & How to Fix Them



Star Wars Battlefront updates have fixed a number of problems but they haven’t fixed them all. There still are a number of problems impacting all three versions of the game. With that in mind, we want to help you fix common Star Wars Battlefront problems on Xbox One, PS4 and PC.

EA’s resurrected the Star Wars Battlefront series and its new title puts gamers in the shoes of Luke Skywalker, Darth Vader, stormtroopers, rebel soldiers, and more. It’s an impressive game but many players have been experiencing bugs and problems that have hampered their experience on Hoth and Endor.

The problems haven’t reached the level of Fallout 4 issues but that doesn’t make them any less annoying. PS4, PC and Xbox One users have been reporting a wide variety of Star Wars Battlefront problems including issues with graphics, connectivity, black screens, and more.

EA and DICE recently released a February Star Wars Battlefront update that tackles some of the biggest issues in the game but problems persist.


While we wait for the next Star Wars Battlefront patch, we want to outline some of common Star Wars Battlefront problems and offer some known fixes for them.

These fixes have worked for some people, but not all, and they’re worth a look if you run into issues with Star Wars Battlefront on PC, Xbox One or PS4.

How to Fix Star Wars Battlefront Black Screen Problems

A number of PC Star Wars Battlefront users are reporting black screen problems when firing up the game. Fortunately, there are several potential fixes.

The first thing to do is make sure that your PC can handle the game. If you’re below the threshold, this might be why you’re running into the problem. To check and see if your PC can handle the game, head over here to compare the minimum Battlefront PC specs versus your own.

If you are just below the minimum and you’re using either a quad-core CPU or a dual-core CPU with hyperthreading, try this fix from EA:

  • Open up Notepad and create a new file.
  • Add this text to the new file:

Thread.ProcessorCount 4

Thread.MinFreeProcessorCount -2

  • Save this file as user.cfg in the same folder as your starwarsbattlefront.exe file (the default location should be C:/Program Files(x86)/Origin Games/Star Wars Battlefront).
  • Restart Battlefront.

If you’re sure that your PC meets the requirements, try updating your graphics card. If you’re running an AMD graphics card, head here. If you’re using an NVIDIA graphics card, go here.

If that doesn’t help fix your black screen problems, try updating EA Origin. You can download the latest version right here. If you recently updated your operating system, EA recommends you reinstall Origin before starting Star Wars Battlefront.

If that still doesn’t work, and you’re using multiple graphics cards, try disabling Crossfire (AMD) or SLI (NVIDIA).

To disable Crossfire on AMD:

  • Right-click on your desktop and select Catalyst Control Center.
  • Open up the graphics menu.
  • Click on CrossfireX.
  • Uncheck the Enable Crossfire option.
  • Hit OK to save.

To disable SLI on NVIDIA:

  • Right-click on your desktop and select the NVIDIA Control Panel.
  • Select the 3D Settings section.
  • Click on Configure SLI, Surround, PhysX.
  • In the SLI configuration options, Disable SLI.
  • Hit Apply to save.

And finally, if you’re on Windows 7, make sure you have the Service Pack 1 installed.

How to Redeem Battlefront Deluxe Edition Items

Some people who bought Star Wars Battlefront Deluxe Edition are having problems finding or obtaining the extra items that come in the bundle. Here’s how to get the Deluxe Edition items downloaded for Xbox One or PS4:

Xbox One

  1. First, highlight Star Wars Battlefront on the Xbox dashboard.
  2. Next, press the menu button on your controller and choose the Manage game option.
  3. After that, you’ll want to download and install your Deluxe Edition downloadable content to your hard drive and fire up Star Wars Battlefront.
  4. You’ll find the Deluxe Edition items in the Collect menu in-game.


  1. Open the PlayStation Store and head to your library.
  2. Highlight Star Wars Battlefront and tap X.
  3. Make sure Related Items is highlighted and scroll over to My Add-Ons and hit X.
  4. Use the down arrow next to the Star Wars Battlefront Deluxe Edition content and hit X to initiate the download process.
  5. Start Star Wars Battlefront as normal.
  6. You’ll find the Deluxe Edition items in the Collect menu in-game.

How to Fix Battle of Jakku Problems

A number of Battlefront users are saying that they’ve been unable to load Battle of Jakku maps. Battle of Jakku is the free DLC that DICE and EA released a few days ago.

If your Battle of Jakku maps fail to load for whatever reason, you’ll want to get in contact with EA Support for a fix.

From what we can tell, the issues are related to EA Origin and the support team will be able to diagnose the problem and get the proper files downloaded so that the maps will open up and work as normal.

How to Fix Star Wars Battlefront Connection Problems

Tons of players are complaining about Star Wars Battlefront connection problems. These can be extremely tricky to fix but there are some known remedies to try if your game’s connection starts acting funny.

If you get disconnected from a server and you’re running the game on you PC, make sure that you’re still signed into EA Origin.

If you’re using an Xbox One, a PS4 or if you’re on a PC logged into Origin, you’ll want to first take a look at EA’s exhaustive guide to repairing connection issues. You’ll likely need to employ some trial and error to see what works for you.

You can also try opening or forwarding ports. This is a little more demanding but it’s a known fix for connection problems. First, take a look at this guide that will take you through the basics on how to open TCP and UDP ports. Once you get a handle on the process, input these ports:


UDP: 3659, 9565, 9570, 9000-9999

TCP: 3569, 9946, 9988, 10000 – 29999, 42100-42200

Xbox One

UDP: 53, 88, 500, 3074, 3544, 3659, 4500

TCP: 53, 80, 3074, 3659, 42100-42200


UDP: 3074, 3478-3479, 3659, 6000

TCP: 80, 443, 1935, 3478-3480, 3659, 10000 – 29999, 42100-42200

How to Fix Star Wars Battlefront Freezes

Xbox One, PS4 and PC users are complaining about hang ups and freezes, particularly after accepting co-op invites for a multiplayer match. There is one known fix for these hangups and freezes.


If your game freezes or lockups, you’ll need to either restart your game or your system. We recommend unplugging your console to clear the cache and then plugging it back.

How to Fix Star Wars Battlefront Installation Problems

Some users are reporting installation problems including a problem where the installation process fails to complete. We’ve seen several complaints from people trying to install patches as well.

To fix a frozen installation or a broken installation on PC, choose not to play the installation Darth Vader minigame when prompted. If you’re playing the game while the install is taking place, close the mini game down.

If you are running into installation problems on Xbox One or PS4, try pausing the installation and then restarting it. If that doesn’t work, head into Settings and check your connection to make sure everything is up and running.

We’ve also had success unplugging the console, waiting a few minutes, and then plugging it back in.

How to Fix Star Wars Battlefront Graphics Problems

If you are noticing Star Wars Battlefront graphics problems, there are a few fixes to try though they mainly revolve around updating your graphics drivers.

If you are experiencing artifacting or other odd graphics issues, you’ll first want to try updating your graphics card drivers. If you’re using an AMD graphics card, head here. If you’re running an NVIDIA graphics card, go here.


If you’re using a dual graphics card setup, try disabling one of them. You’re able to do that in the Device Manager.

If none of that helps, try lowering the graphics settings in your game. Obviously not ideal but it could help smooth out your performance.

How to Fix Flickering Problems

If you are experiencing flickering problems in shaded areas when loading up a game in Star Wars Battlefront, and you are using a PC with an AMD card, there is a simple fix.

If you want to fix this problem, you’ll want to download the AMD Radeon Software Crimson Edition 16.1 Hotfix. It was just released and it contains a fix for this problem.

How to Get Unstuck at Loading Screen

If you get stuck loading and joining into a server or you get stuck during the matchmaking process, exit the game completely and then try again. It’s a simple fix but this has worked for us and for other people as well.

How to Fix “You Are Not Allowed to Access Online Features” Problem

If you get an “You Are Not Allowed to Access Online Features” error when trying to play Battlefront, make sure that you don’t have any EA Origin account restrictions in place.


You’ll need to log in and make sure there are aren’t any age restrictions tied to your account. If there are, disable them.

If that’s not the problem, you’ll want to try opening up ports on your PC, Xbox One or PS4. The instructions can be found above in our fixes for connection problems.

How to Fix Unable to Find Server Problems

If you’re unable to find a server/game when your console is coming right out of rest mode, reset your PS4 or Xbox One. This worked for us.

How to Fix Star Wars Battlefront Sound Problems

There are a number of complaints about Star Wars Battlefront sound problems and these, like connection problems, are difficult to troubleshoot.

First, you’ll want to make sure that your sound drivers are up-to-date. Once you’ve confirmed that they are, you’ll want to try this fix that EA’s offering.

Go to your Control Panel and enter Sound. Once you’re there, select your device and click on Properties. Go to the Enhancements tab and disable any that are active.

After that, go to the Advanced tab and select 16 bit, 44100 Hz (CD Quality). Hit Apply and then launch the game to see if that fixes the sound.

Star Wars Battlefront Release Date - 14

EA also recommends disabling In-Game Origin if none of those fixes work. You’ll need to click on Origin in the top left of the client, go to Application Settings, check the in-game tab, then untick the box, and check again.

We’ve also had success minimizing to the dashboard on console and then re-entering the game. This hasn’t worked 100% of the time on PS4 or Xbox One but it has worked for us in the past.

How to Fix Star Wars Battlefront UI Problems

Some users are reporting issues with the game’s UI. When booting up the game, the pictures are there but the actual text and menus are missing.

If your UI suddenly stops displaying text, try reinstalling EA Origin. You can download the latest version right here.

If you can’t find a fix for these issues here, head to EA’s Technical Support forums for additional assistance.

6 Reasons Not to Buy Star Wars Battlefront 2 & 3 Reasons You Should

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The best Star Wars Battlefront 2 deals require you to be part of a paid membership program like Amazon Prime or Best Buy Gamers Club Unlocked. Amazon and Best Buy knock 20% off the price for Prime and GCU members. 

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The Amazon Prime 20% off deal stops two weeks after the game's release (November 17), which is definitely a reason to buy the game in the near future. 

We aren't expecting any huge Battlefront 2 Black Friday deals so these, and deals from retailers like Costco,  are going to be your best bet right now. 



  1. Uwayzo Foster

    11/23/2015 at 12:47 am

    Xbox One version will no longer load, even after reinstalling.

    • Awdeness

      02/08/2016 at 6:26 pm


    • stevie wonder

      02/19/2016 at 12:40 am


  2. Lold

    11/23/2015 at 4:50 pm

    How do you fix the problem of no campagn mode or lack of content for an over priced game??

  3. Cody

    11/25/2015 at 11:37 am

    My game kicks me out to the dashboard after ten seconds or takes too long to load. I have a digital copy and an disk copy. I was able to play the trial for ten hours then once the game became available I had problems that very few have plz help me

    • Luke

      12/27/2015 at 3:52 am

      same here. if you have fixed it PLEASE help me!

    • Bilbo Baggins

      12/28/2015 at 11:33 am

      I had the exact same problem. It just happened to me yesterday, and the game worked fine since I first got it. I have no idea what the problem is, but I would appreciate it if someone could help. I’ve done basically everything people have been saying to do. I did a hard restart, reinstalled the game, unhooked the cabels. I don’t know what else I could do. This is one of my favorite games to play on Xbox, and I would love to get back into the Battlefront. Thanks for the help, and may the Force be with you all.

      • Bilbo Baggins

        01/06/2016 at 1:38 pm

        I actually just had my problem fixed, but not everyone might not want to do it. I eventually had to call EA and ask for support, and my final option was to set it back to the factory version. What it does is it deletes all the data on your consol that is locally saved. All data that is recorded over Xbox Live is not affected. Battlefront won’t be affected whatsoever if you have Xbox Live, because your multiplayer and mission progress should all be saved online. I’m not sure about your local save data if you don’t have Xbox Live, but my guess is that it won’t save. Battlefront won’t be affected at all, but any other games you have on your consol will be deleted if it’s not saved over Xbox Live. That was my last option other than my disk being damaged, but it didn’t look like it was damaged. But in the end I did take that option, and it worked. I hope if anyone else decides to do this it works for you too. I was skeptical about doing that myself, but now I’m happy I did that. Hope this helped, and I hope you’ll be back on the battlefront soon. May the Force be with you all!

  4. scot

    11/27/2015 at 1:02 pm

    I also preorderd star wars battle front I now have and I can’t get it to install, this is really stressing me out. Can someone please help? Scot.

  5. Peter

    11/30/2015 at 2:50 pm

    got problems to play with my gtx 980 card it just freze but i can play other force graphic games !!!!Why ?

  6. mark

    12/01/2015 at 3:14 pm

    i just downloaded swbf and bought a new ps4 after download i could only play the mini game and the install showed 39% never installed deleted it reinstalled it and same issue..

  7. zthreat

    12/02/2015 at 10:28 am

    everytime i try to look at a friends stats it just boots me off i cant look at any1s stats

  8. zthreat

    12/02/2015 at 10:38 am

    i really enjoyed this game but the no leaderbord and now i cant look at no1s stats without getting booted getting bored fast

  9. Nerrujhol

    12/05/2015 at 7:55 am

    1=21 my best friend’s step-sister makes $62 every hour on the laptop . She has been without work for 6 months but last month her pay check was $14905 just working on the laptop for a few hours.
    you can try here…. See More

  10. TaxPayer

    12/05/2015 at 11:52 am

    I am having issues with the star card loadouts. It seems that at the beginning of each round in multiplayer i am unable to use any of my power up/equipment until i die and respawn into that same round. This problem repeats itself every round. It is highly annoying, especially in heroes vs villains where soldiers are rendered useless

  11. Hanley

    12/14/2015 at 7:23 pm

    I have this issue where I get the installation game instead of the main game. Sometimes it will happen this way three to five times before finally opening the main game. What is the fix for this?

  12. ali

    12/16/2015 at 11:05 am

    please people please help me out i can get star wars bettle front instaled it says t is on 100 procent but it onlly cotinus playing the minin game when the instalation procces takes place people please help i dont know what to do sombody knows how to get this instalation problem fixed

    • Jo

      12/27/2015 at 1:47 am

      Hi my son has the exact same problem, did you find a way of fixing The problem?

  13. ernesto

    12/16/2015 at 9:27 pm

    My star wars battle front is freeze at 50% of the installation.

  14. Jonathan Bassett

    12/17/2015 at 3:56 pm

    I have problems running. Litterally 2 steps fwd and 1 back. Games shitty

  15. aaron

    12/20/2015 at 5:23 am

    I cant find one game onlne after a bloody hour. On xbox one, god just make a quick match i will play and blasted mode.


    12/21/2015 at 8:21 am

    Its a shame i really enjoyed the game but for the ps4 i came across so many trophy bugs and star unlock bugs that ive stopt playing. I waste of money until they fix everything. Shame on E.A

  17. H3NDR1XX

    12/23/2015 at 10:14 am

    tried everrrryyy thing to fix black screen on my PC for this game that was mentioned on this site, still nothing.. W T F dude. >_>

  18. Ps4player6273

    12/24/2015 at 6:13 am

    My download on the ps4 is going very slow how do i help this cuz restarting doesn’t help

    • Venom717

      12/27/2015 at 11:29 am

      maybe you should wait for it to finish. It’s a giant game.

  19. Venom717

    12/27/2015 at 11:28 am

    I got Battlefront Deluxe Edition, but when I go to enter in the code, it says that it is no longer valid. I have tried multiple times to put the code in correctly, but it’s not working. Any help?

  20. Lenin

    12/27/2015 at 4:55 pm

    Wtf EA star wars battlefront is an amazing game but I can’t even play multi-player I have ps4 with ps plus and whenever I try to play it sais “you must be signed Into your EA account to access online features” like bruh I was able to play online until I got rank 8 then now I can’t play can somebody please help me out

  21. Chaos

    12/28/2015 at 5:02 am

    I keep losing all my money. I’ll have money when I quit the game, but when I go to play again, it’s all gone. Anyone else experience this?

  22. June

    12/30/2015 at 1:14 pm

    It says I have to get plantation plus to play online

  23. Jeremiah

    01/05/2016 at 12:40 pm

    I play using PC and I’ve noticed after a while the game freezes and I get an error that goes along the lines of:
    DirectX function “Dx11Renderer::tryMap” failed with DXGI_ERROR_DEVICE_REMOVED (“The video card has been physically removed from the system, or a driver upgrade for the video card has occurred.”) GPU: “NVIDIA GeForce GTX 650 Ti”, Driver 36143. This error is usually caused by the graphics driver crashing; try installing the latest drivers. Also, make sure you have a supported graphics card with at least GB.

    I have the latest driver for my graphics card, so I honestly don’t know what’s going on. I know there are other people with the same problem. Someone found a solution that worked for them which was typing “-novid -noborder” in the command line for the game. I did that a few days ago and didn’t have a problem until today. Though I did notice that the error message this time was a little different, but I didn’t take a picture of it. The next time I get it (if I get it) then I’ll take a picture and update my reply.

    • R Simas

      01/06/2016 at 12:24 pm

      @Jeremiah Your video card is likely overheating. Make sure your PC has good airflow, and try lowering the graphics settings (lower the resolution, Anti Aliasing or other processing heavy settings for best results).

      • Jeremiah

        01/06/2016 at 1:24 pm

        I put the graphics settings on low and I turned off anti-aliasing and another thing. I have five fans in my computer case and last week I used compressed air to remove all the dust inside of the computer.
        I was playing yesterday and the game crashed and this time the error code was different. The error was: DirectX function “device->CreateTexture2D( &texDesc,
        desc.subResourceCount != 0 ? reinterpret_cast(desc.subResourceData) : 0,
        &texture->m_texture2d)” failed with DXGI_ERROR_DEVICE_REMOVED
        (“The video card has been physically removed from the system, or a driver upgrade for the video card has occurred.”) GPU: “NVIDIA GeForce GTX 650 Ti”, Driver 36143. This error is usually caused by the graphics driver crashing; try installing the latest drivers. Also, make sure you have a supported graphics card with at least 2GB.

        • R Simas

          01/06/2016 at 5:55 pm

          @ Jeremiah The error message says you need at least 2GB of memory on the card. The standard memory for a NVIDIA GeForce GTX 650 Ti is only 1GB. Unless you have the 650 Ti BOOST.

    • Jeremiah

      01/11/2016 at 9:17 pm

      @R Simas, Oh my goodness thank you for pointing that out. I don’t know why, but I thought that my graphics card was a 2GB one. Sometimes the solution is so simple, but you need someone else to point it out because you’re just overthinking the solution.
      Thanks for your help R Simas

  24. Brian Huff

    01/07/2016 at 1:08 pm

    I keep loosing sound on Xbox one, only getting the intro music before multiplayer then scilence

  25. Michaelafraser

    01/12/2016 at 6:15 am

    1=19my best friend’s sister-in-law makes $84 /hr on the laptop . She has been fired from work for five months but last month her pay check was $21612 just working on the laptop for a few hours.
    why not try here…. See More

  26. Sonny

    01/23/2016 at 3:42 pm

    Whenever I start on pc, I can not even start, I can not hit enter at all. It won’t load from there and I really need help!

  27. Dylan

    01/27/2016 at 5:24 pm

    My Computer’s Specs:

    Processor: Intel(R) Core (TM) i3-3217U CPU @ 1.80 GHz (4 CPUs), ~ 1.8GHz

    Memory: 8192MB RAM

    System Model: Satellite L50(t)

    Name: Intel(R) HD Graphics 4000

    Is there any possible way that my computer can at least play the game? I honestly don’t even care if my frame rate is going to be horrible, I just want to know if my game can even launch. At the moment, when I go onto Origin then play Star Wars Battlefront my screen turns black with no noise, and I can’t even exit out unless I use my task manager. Please help, Thank You!

  28. Jinx

    02/10/2016 at 9:13 am

    Does any one know how to unlink the voucher code for hattlefront that came with the ps4?

  29. Kristy

    02/10/2016 at 4:38 pm

    I haven’t any sound. Sometimes the music plays but nothing else. This is on Xbox one. Any ideas?

  30. Jaba

    02/10/2016 at 7:01 pm

    Whenever my friend and I try to do co-op survival (specifically on the map Hoth) the same error always shows up for me. It says “Connection to your partner was lost. Co-op requires two players.” He didn’t disconnect on the other end either just to specify. Anybody have any ideas?

  31. My life

    02/25/2016 at 8:37 am

    I hate EA I an never playing star wars battlefront again it got rid of all of my progress and I was wanting to get to level 50 and I was level 12 almost 13 and I’m fed up with this

  32. Christian

    02/26/2016 at 9:02 am

    Just recently, it’s been taking forever to connect me to multiplayer, and to find any games. On Xbox one.

  33. Christian

    03/22/2016 at 6:01 pm

    With the installation of the outer rim DLC, my game freezes for a second and then takes me back to the Xbox homepage after every game. I have yet to earn a single credit for any of the games I have completed, so that’s pretty bad. Hopefully this gets fixed.

    • atiox

      04/03/2016 at 7:53 am

      Same here! I hope this gets fixed!

  34. Haley

    06/13/2016 at 4:03 pm

    I have problems lagging and have tried restarting , switching my settings to energy save and cleared my cache and it still lags . This is very frustrating , it’s the only game I like to play

  35. W I L L I A M

    07/02/2016 at 2:04 pm

    how do you fix connection problems on pc?

  36. jannilee

    07/02/2017 at 11:35 pm

    Pogo games are one of the top played games on internet, however a user can face some issues and to resolve that, he can reach Pogo customer care at 1-855-876-6657.

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