Star Wars Battlefront updates have fixed a number of problems but they haven’t fixed them all. There still are a number of problems impacting all three versions of the game. With that in mind, we want to help you fix common Star Wars Battlefront problems on Xbox One, PS4 and PC.
EA’s resurrected the Star Wars Battlefront series and its new title puts gamers in the shoes of Luke Skywalker, Darth Vader, stormtroopers, rebel soldiers, and more. It’s an impressive game but many players have been experiencing bugs and problems that have hampered their experience on Hoth and Endor.
The problems haven’t reached the level of Fallout 4 issues but that doesn’t make them any less annoying. PS4, PC and Xbox One users have been reporting a wide variety of Star Wars Battlefront problems including issues with graphics, connectivity, black screens, and more.
While we wait for the next Star Wars Battlefront patch, we want to outline some of common Star Wars Battlefront problems and offer some known fixes for them.
These fixes have worked for some people, but not all, and they’re worth a look if you run into issues with Star Wars Battlefront on PC, Xbox One or PS4.
How to Fix Star Wars Battlefront Black Screen Problems
A number of PC Star Wars Battlefront users are reporting black screen problems when firing up the game. Fortunately, there are several potential fixes.
The first thing to do is make sure that your PC can handle the game. If you’re below the threshold, this might be why you’re running into the problem. To check and see if your PC can handle the game, head over here to compare the minimum Battlefront PC specs versus your own.
If you are just below the minimum and you’re using either a quad-core CPU or a dual-core CPU with hyperthreading, try this fix from EA:
- Open up Notepad and create a new file.
- Add this text to the new file:
- Save this file as user.cfg in the same folder as your starwarsbattlefront.exe file (the default location should be C:/Program Files(x86)/Origin Games/Star Wars Battlefront).
- Restart Battlefront.
If that doesn’t help fix your black screen problems, try updating EA Origin. You can download the latest version right here. If you recently updated your operating system, EA recommends you reinstall Origin before starting Star Wars Battlefront.
If that still doesn’t work, and you’re using multiple graphics cards, try disabling Crossfire (AMD) or SLI (NVIDIA).
To disable Crossfire on AMD:
- Right-click on your desktop and select Catalyst Control Center.
- Open up the graphics menu.
- Click on CrossfireX.
- Uncheck the Enable Crossfire option.
- Hit OK to save.
To disable SLI on NVIDIA:
- Right-click on your desktop and select the NVIDIA Control Panel.
- Select the 3D Settings section.
- Click on Configure SLI, Surround, PhysX.
- In the SLI configuration options, Disable SLI.
- Hit Apply to save.
And finally, if you’re on Windows 7, make sure you have the Service Pack 1 installed.
How to Redeem Battlefront Deluxe Edition Items
Some people who bought Star Wars Battlefront Deluxe Edition are having problems finding or obtaining the extra items that come in the bundle. Here’s how to get the Deluxe Edition items downloaded for Xbox One or PS4:
- First, highlight Star Wars Battlefront on the Xbox dashboard.
- Next, press the menu button on your controller and choose the Manage game option.
- After that, you’ll want to download and install your Deluxe Edition downloadable content to your hard drive and fire up Star Wars Battlefront.
- You’ll find the Deluxe Edition items in the Collect menu in-game.
- Open the PlayStation Store and head to your library.
- Highlight Star Wars Battlefront and tap X.
- Make sure Related Items is highlighted and scroll over to My Add-Ons and hit X.
- Use the down arrow next to the Star Wars Battlefront Deluxe Edition content and hit X to initiate the download process.
- Start Star Wars Battlefront as normal.
- You’ll find the Deluxe Edition items in the Collect menu in-game.
How to Fix Battle of Jakku Problems
A number of Battlefront users are saying that they’ve been unable to load Battle of Jakku maps. Battle of Jakku is the free DLC that DICE and EA released a few days ago.
If your Battle of Jakku maps fail to load for whatever reason, you’ll want to get in contact with EA Support for a fix.
From what we can tell, the issues are related to EA Origin and the support team will be able to diagnose the problem and get the proper files downloaded so that the maps will open up and work as normal.
How to Fix Star Wars Battlefront Connection Problems
Tons of players are complaining about Star Wars Battlefront connection problems. These can be extremely tricky to fix but there are some known remedies to try if your game’s connection starts acting funny.
If you get disconnected from a server and you’re running the game on you PC, make sure that you’re still signed into EA Origin.
If you’re using an Xbox One, a PS4 or if you’re on a PC logged into Origin, you’ll want to first take a look at EA’s exhaustive guide to repairing connection issues. You’ll likely need to employ some trial and error to see what works for you.
You can also try opening or forwarding ports. This is a little more demanding but it’s a known fix for connection problems. First, take a look at this guide that will take you through the basics on how to open TCP and UDP ports. Once you get a handle on the process, input these ports:
UDP: 3659, 9565, 9570, 9000-9999
TCP: 3569, 9946, 9988, 10000 – 29999, 42100-42200
UDP: 53, 88, 500, 3074, 3544, 3659, 4500
TCP: 53, 80, 3074, 3659, 42100-42200
UDP: 3074, 3478-3479, 3659, 6000
TCP: 80, 443, 1935, 3478-3480, 3659, 10000 – 29999, 42100-42200
How to Fix Star Wars Battlefront Freezes
Xbox One, PS4 and PC users are complaining about hang ups and freezes, particularly after accepting co-op invites for a multiplayer match. There is one known fix for these hangups and freezes.
If your game freezes or lockups, you’ll need to either restart your game or your system. We recommend unplugging your console to clear the cache and then plugging it back.
How to Fix Star Wars Battlefront Installation Problems
Some users are reporting installation problems including a problem where the installation process fails to complete. We’ve seen several complaints from people trying to install patches as well.
To fix a frozen installation or a broken installation on PC, choose not to play the installation Darth Vader minigame when prompted. If you’re playing the game while the install is taking place, close the mini game down.
If you are running into installation problems on Xbox One or PS4, try pausing the installation and then restarting it. If that doesn’t work, head into Settings and check your connection to make sure everything is up and running.
We’ve also had success unplugging the console, waiting a few minutes, and then plugging it back in.
How to Fix Star Wars Battlefront Graphics Problems
If you are noticing Star Wars Battlefront graphics problems, there are a few fixes to try though they mainly revolve around updating your graphics drivers.
If you are experiencing artifacting or other odd graphics issues, you’ll first want to try updating your graphics card drivers. If you’re using an AMD graphics card, head here. If you’re running an NVIDIA graphics card, go here.
If you’re using a dual graphics card setup, try disabling one of them. You’re able to do that in the Device Manager.
If none of that helps, try lowering the graphics settings in your game. Obviously not ideal but it could help smooth out your performance.
How to Fix Flickering Problems
If you are experiencing flickering problems in shaded areas when loading up a game in Star Wars Battlefront, and you are using a PC with an AMD card, there is a simple fix.
If you want to fix this problem, you’ll want to download the AMD Radeon Software Crimson Edition 16.1 Hotfix. It was just released and it contains a fix for this problem.
How to Get Unstuck at Loading Screen
If you get stuck loading and joining into a server or you get stuck during the matchmaking process, exit the game completely and then try again. It’s a simple fix but this has worked for us and for other people as well.
How to Fix “You Are Not Allowed to Access Online Features” Problem
If you get an “You Are Not Allowed to Access Online Features” error when trying to play Battlefront, make sure that you don’t have any EA Origin account restrictions in place.
You’ll need to log in and make sure there are aren’t any age restrictions tied to your account. If there are, disable them.
If that’s not the problem, you’ll want to try opening up ports on your PC, Xbox One or PS4. The instructions can be found above in our fixes for connection problems.
How to Fix Unable to Find Server Problems
If you’re unable to find a server/game when your console is coming right out of rest mode, reset your PS4 or Xbox One. This worked for us.
How to Fix Star Wars Battlefront Sound Problems
There are a number of complaints about Star Wars Battlefront sound problems and these, like connection problems, are difficult to troubleshoot.
First, you’ll want to make sure that your sound drivers are up-to-date. Once you’ve confirmed that they are, you’ll want to try this fix that EA’s offering.
Go to your Control Panel and enter Sound. Once you’re there, select your device and click on Properties. Go to the Enhancements tab and disable any that are active.
After that, go to the Advanced tab and select 16 bit, 44100 Hz (CD Quality). Hit Apply and then launch the game to see if that fixes the sound.
EA also recommends disabling In-Game Origin if none of those fixes work. You’ll need to click on Origin in the top left of the client, go to Application Settings, check the in-game tab, then untick the box, and check again.
We’ve also had success minimizing to the dashboard on console and then re-entering the game. This hasn’t worked 100% of the time on PS4 or Xbox One but it has worked for us in the past.
How to Fix Star Wars Battlefront UI Problems
Some users are reporting issues with the game’s UI. When booting up the game, the pictures are there but the actual text and menus are missing.
If your UI suddenly stops displaying text, try reinstalling EA Origin. You can download the latest version right here.
If you can’t find a fix for these issues here, head to EA’s Technical Support forums for additional assistance.
Pre-Order If You Want to Play ASAP
If you want to play Star Wars Battlefront 2 the second it's released you'll need to pre-order a very specific version of the game.
If you pre-order the digital version of Star Wars Battlefront 2 you'll be able to download the right when it unlocks at Midnight.
If you pre-order a physical copy of the game, you might not be able to play until your delivery driver shows up hours after the servers start to populate with thousands of gamers.
We haven't seen any stores (besides 24-hour Walmart locations) commit to staying open late to accommodate those who want to pickup their game on release day.
If you want to be at the very tip of the sword, you'll want to put in an early order for the digital version of Star Wars Battlefront 2.