Microsoft launched the Windows 10 Creators Update this past spring. Even before that, users worried that Windows 10 Creators Update problems would ruin their PC. Their worries were well founded because Windows 10 Creators Update problems are wreaking havoc on some systems.
Microsoft already has a checkered past with updates. The initial Windows 10 release is best described as a period of “organized chaos.” A November Update that arrived after the launch made some things worse. Owners of Windows 10 laptops, tablets and desktop PCs found their web cameras broken with the Windows 10 Anniversary Update.
Windows 10 Creators Update problems are common. Some users say that their device gets less battery life after the update. Others aren’t too pleased that Microsoft is once again rearranging things in the Settings app and changing how some crucial features work. Cortana fails to connect to the internet routinely.
Here are the most common Windows 10 Creators Update problems. When possible, we’ve included fixes to help you deal with each issue. Gotta Be Mobile will continue to update here as we learn more about Creators Update problems users are running into.
Windows 10 Creators Update Problems
- Microsoft Edge Freezing After Windows 10 Creators Update
- Yellow Windows Defender Warning After Windows 10 Creators Update
- Can’t Turn Off Updates
- Bluetooth Mice Stop Working After Windows 10 Creators Update
- Cortana Can’t Connect to the Internet
- Missing Xbox Remote in Xbox App After Windows 10 Creators Update
- Broken Cast Media in Microsoft Edge After Windows 10 Creators Update
- Printer Not Working After Windows 10 Creators Update
- Windows Store Won’t Acquire License for Apps
- Can’t Install the Windows 10 Creators Update
Microsoft Edge Freezing After Windows 10 Creators Update
Microsoft Edge is a thorn in the side of Windows 10 users everywhere. The Windows 10 Creators Update adds some much-needed upgrades for managing tabs, but it’s still temperamental. Users report Microsoft Edge freezing or locking up when they try to navigate to their favorite websites.
Yellow Windows Defender Warning After Windows 10 Creators Update
Windows Defender gets some upgrades in the Windows 10 Creators Update. Those changes may have your computer warning you of performance issues with a yellow icon on the right side of the Taskbar.
Historically, Defender has offered virus and malware protection, but Microsoft added some warnings for performance with the latest updates. If your PC is showing a yellow Windows Defender icon after doing the update, click on it. If it says something about your sleep settings harming battery life, you’re free to ignore it. Changing your sleep settings will improve battery performance when mobile and save energy on a desktop. It’s not crucial to keeping your PC safe.
Can’t Turn Off Updates
For the first Windows 10 release, Microsoft decided it was time to remove the options that let users turn off updates and put their own security at risk. Due to feedback, it’s softened that stance. A lack of toggles for disabling updates shouldn’t be among your list of Windows 10 Creators Update problems, though.
You can’t turn Windows 10 updates off, but you can delay them for up to seven days. Go to the Settings app by selecting it in the Start Menu. Click on Update & Security. Select Advanced Options in the window. Now flip the toggle that’s labeled Pause Updates.
Bluetooth Mice Stop Working After Windows 10 Creators Update
One of the most annoying Windows 10 Creators Update problems involves Bluetooth mice. For some reason, Windows 10 will stop communicating with them at random. To fix this you’ll need to turn your mouse off. Leave it off for roughly a minute. Now turn it back on. It should connect and go back to working just fine on your Windows 10 PC.
Cortana Can’t Connect to the Internet
Since she made the move to Windows, Cortana has had issues. The personal assistant gets some major upgrades the Windows 10 Creators Update. However, she’s still somewhat unreliable. She frequently listens for voice command only to tell you that she can’t connect to the internet and that you should, “try again in a little bit.”
After getting this error, try giving the same voice command again. This time it should work just fine. If it doesn’t, try browsing to a website with Microsoft Edge to make sure that your internet connection is working well.
Missing Xbox Remote in Xbox App After Windows 10 Creators Update
Microsoft quietly removed the Xbox remote feature from every version of the Xbox app without explanation, unfortunately.
Broken Cast Media in Microsoft Edge After Windows 10 Creators Update
The Windows 10 Creators Update seems to have broken the ability to share audio or video to set-top boxes and smart televisions. A forum topic chronicling this and other Windows 10 Creators Update problems shows that lots of people are running into the issue.
You can try to fix it by restarting your PC. That may not work though.
Printer Not Working After Windows 10 Creators Update
Somehow a change made within the Windows 10 Creators Update is breaking printers. Exactly what’s causing the issue isn’t clear. Try uninstalling your printer.
Unplug your printer.
Go to the Settings app. Click on Devices. Select Printers & Scanners from the menu on the left.
Find your printer in the list and click on it. Select Remove Device.
Windows Store Won’t Acquire License for Apps
After downloading the Windows 10 Creators Update, some users report that the Windows Store won’t let them download apps that they’ve purchased from the Windows Store.
If this is happening to you, try restarting your PC. If that doesn’t work, type WSReset into the search bar at the bottom of your screen. Right-click on WSReset in the pop-up and select Run As Administrator.
Can’t Update to Windows 10 Creators Update
You may notice that your PC receives security updates, but can’t install the Windows 10 Creators Update. That’s despite Microsoft promising users that upgraded to Windows 10 free updates and new features until 2023.
Unfortunately, PCs that have an Intel Clover Trail processor won’t be updated past the Windows 10 Anniversary Update. Their drivers are out of date, and Imagination Technologies, the company that made their graphics systems, does not plan to update them to support major updates to Windows 10, according to a report from Ars Technica.
Microsoft says that it will continue to provide these PCs with security updates until 2023, but they won’t automatically install the Windows 10 Creators Update or any upgrades that come after it.
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