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11 Common Madden 17 Problems & How to Fix Them



Madden 17 is here and it’s packed full of new Madden 17 features — but there are also fresh Madden 17 problems that frustrate gamers who just want to play football on Xbox One, PS4, Xbox 360 and PS3.

Here are the most common Madden 17 problems and how you can fix them on your own. Some of the Madden 17 server problems will clear up in the days following the release, but there are some issues you can fix without waiting.

The first Madden 17 update fixed a number of issues and problems. You should already have this installed. If you still run into gameplay issues, you may need to wait for another update.

The most common Madden 17 problems and how to fix them.

The most common Madden 17 problems and how to fix them.

Madden 17 represents a big change to ball physics, ushers in new commentary, a new running system and many defensive upgrades. This year the Aggressive Catch option is toned down quite a bit. Here’s more on what’s new in Madden 17.

We are seeing gamers complain about a variety of Madden 17 problems including missing MUT packs, the Madden 17 trial ending early and Madden 17 server problems.

Read: 7 Best Free Xbox One Games

This is what you need to know about these problems and how to fix them if you can.

How to Fix Madden 17 Performance, Framerate & Audio Problems

If Madden 17 is running slow, graphics are glitching, frames are dropping and audio is cutting out you can fix this on your own.

You need to reboot your console completely and then the problem should disappear. We recommend completely turning it off, waiting 1 minute and then starting it back up.

How to Fix Can’t Call Plays in Madden 17

Xbox One users are unable to call plays sometimes in Madden 17 in the game and sometimes cannot scroll in the Coachglass app.

If you cannot call plays in Madden 17, pause the game and un-pause it to get playcalling back.

EA is looking into Coachglass issues with Madden 17 on the Xbox One.

How to Fix Madden 17 Download Problems

It is common to run into Madden 17 download problems. We’ve already seen that the Madden 17 download can take some time thanks to the EA Access trial. This is nearly 25GB in size, so it will take you  while to complete the download. You should be able to start playing some of the game while the download progresses.

If your Madden 17 download is slow or appears to stop, you may need to pause it and resume.

On the PS4, go to downloads and press x to pause it. On the Xbox One go to the home screen, press the right trigger and choose game sand apps. Select Queue and then move to the Madden 17 tile. press menu and choose pause installation.

On either of these consoles you should then wait about 30 seconds and result installation or resume the download.

How to Fix Madden 17 Installation Problems

If you cannot install Madden 17 on your Xbox One or PS4 you aren’t alone. If you cannot install Madden 17 on the Xbox One or PS4, here’s what you need to do. It’s not likely your disk, it’s likely a small error on the system.

If you try to install Madden 17 on your Xbox One from a disc and the installation stop at 0% or close to it you will need to take action. This can happen when the Xbox attempts to download a game update as the game installs.

Try clearing local saved games on your console. If you backup your games to Xbox Live you won’t lose progress, but if you only keep them locally this will cause you to lose data. Go to Settings -> All Settings -> System -> Storage -> Clear local saved games.

Once this is done, go to Settings -> All Settings -> Network -> Network Settings -> Go offline. This will take your console offline so it doesn’t try to download the game again.

Now, eject Madden 17 and restart your Xbox One. Once this is complete attempt to install Madden 17 before going back online.

If you have trouble installing Madden 17 on PS4, you may need to lear your PS4 cache. Turn the console off, unplug it for a minute and then plug it back in and try again.

You can also try deleting the Madden 17 installation and starting over from scratch.

On all consoles, you need to make sure that you have enough free hard drive space, even if you are getting the Madden 17 disc.

How to Fix Madden 17 MUT Code Problems

We are hearing from users who are already experiencing problems with Madden 17 MUT Codes that come as a pre-order bonus or as a bonus if you buy the Madden 17 Deluxe version.

Two potential Madden 17 MUT code problems are missing codes and codes that don’t work.

If you didn’t get the pre-order bonus, you will need to contact the retailer who sold you the game. It should be on your receipt or emailed to you. Make sure you check your spam folder.

If you purchased the Madden 17 Deluxe edition you should have a small insert in the box with a MUT 17 code for your packs. If there is no code there or if it doesn’t work you need to contact EA Support to get a new code.

How to Fix Madden 17 Online Problems

Madden 17 online problems and EA Server problems can prevent you from playing the game. We’ve already had a losing opponent blame lag, but that may have simply been due to their inability to kick a field goal from the 10 yard line.

Be ready for some Madden 17 server problems, and take these steps to avoid them.

Be ready for some Madden 17 server problems, and take these steps to avoid them.

If you have Madden 17 online problems or server problems, you should restart your console. If that fails to solve the issue, check your internet connection to make sure your NAT is open and you have good speeds to your console.

On PS4 – Go to Settings -> Network -> Test Internet Connection.

On Xbox One – Go to Settings – All Settings -> Network -> Network Settings -> Test network connection.

We’ve already had a peer connection lost error while trying to play Draft Champions. If this happens in a ranked game you will need to wait two or three minutes before you can continue with your progress.

If you completed basic connection troubleshooting including clearing the cache, disabling firewalls and restarting your network and console and still have Madden 17 connection problems you may need to add exceptions for ports that Madden 17 uses. Here are the UDP and TCP ports that you need to adjust for Xbox One, Xbox 360, PS4 and PS3.

It’s a good idea to switch to a wired connection if possible and look into settings that prioritize Xbox Live and PSN traffic on your router.

Madden 17 Connected Franchise Problems

Some users are reporting that there are Madden 17 Connected Franchise problems in the trial. This is the full game, so expect to run into some issues with Madden 17 Connected Franchise this week.

There are some live updates, but you may end up waiting for a Madden 17 patch or update to fix some problems.

There are some live updates, but you may end up waiting for a Madden 17 patch or update to fix some problems.

Users report that Connected Franchise is not recording wins and losses correctly.

Unfortunately this is not something you can fix on your own. You will likely need to wait for a Madden 17 patch or update.

Last year, the first patch arrived on September 9th, so you may need to wait up to two or three weeks. We’ll share any workarounds as more users play, but you may need to wait before starting any leagues.

Can’t Pause Madden 17 Head to Head Games

When you are playing someone online, there are many times you cannot pause the game. You also only get five pauses per game. This is to prevent players from greifing or attempting to cause the other player to quit.

The only time you can pause in a head to head online game is on the playcall screen. If you attempt to pause at any other time you will not be able to stop the game.

Can’t Play Any Games in Madden 17

If you declined the EULA when Madden 17 started, you may be stuck in a position where you cannot play any games. You need to accept the agreement to play.

Go to Main Menu -> Customize -> Settings -> License Agreement and then accept it to be able to play the game.

Other Madden 17 Problems

We’ve seen odd Madden 17 bugs, including the game handing over the ball to the wrong team after a reversed fumble, and there may be other issues that you run into.

With issues like this, you will need to make sure you look for the updates to Madden 17 that will come in the next several weeks. If there are any user-applied fixes or ways to avoid Madden 17 problems, we’ll add them here.

Madden 17 Trial Ended Early

The biggest Madden 17 problem for many gamers is the trial ending early. We are hearing from a number of gamers who subscribe to EA Access who turned on their console to discover that the Madden 17 trial ended early. Reports indicate that this happened with two, four and even six hours left on the trial.

If this happens to you, you can try force closing the trial and restarting your Xbox, but it is not something that has worked for every user. You may need to reach out to EA Access directly for help, but success is limited there as well.

Now that Madden 17 is out, this isn’t as big of a deal, but for users who want to try the game before they buy it, it’s a frustrating issue that will require some help from EA.

Madden 17 vs Madden 16: What’s New

Madden 17 Running Upgrades & Special Moves

Madden 17 Running Upgrades & Special Moves

When you pick up the controller and try to put the juke on your friends this fall, Madden 17 has a major change in store.

The first thing you need to know about Madden 17 special moves is that the player rating and player style will impact how well they perform each move. Ea explains that, "Bruising backs have better trucks & stiff-arms while smaller backs have better jukes & spins," so you better play like that player if you want to bust out a special move and go all the way. There are also all new animations for the special moves.

The special move ratings and body weight will impact the animation and the chance of success will vary based on player ratings. There are elite moves for the best players, OK moves for those rated 70's and 80's and lumbering moves that you will see if a huge player recovers a fumble.

When a player's stamina is down, in Madden 17, the special moves will drop one level. Be careful how much speed boost you use in the lead up to a special move.

There are also upgrades to the fakeouts in Madden 17. If you time your special move correctly you can deliver a multi-player fakeout, allowing you to get past multiple player with a single move. You will need perfect timing and to know which special moves this runner is best with. Your position also has a very important role in pulling off a perfect fakeout in Madden 17.

After you figure all that out, you'll need to know what your player is capable of and what his best moves are to really show off what you are made of.



  1. Jesse Frenzel

    08/23/2016 at 7:14 am

    draft champions wont load a solo game

  2. Michael Piasecki

    08/23/2016 at 1:58 pm

    The cpu is cutting my low end guys on cfm i dont want these guys to be cut either i personally like them or want to try to get them up. Evern if i have room on my roster they still cut them

    • Octavius Bailey

      10/09/2016 at 6:23 am

      I’m having the same problem man. I hate it. Guys are getting cut that are on the team in real life. It’s frustrating

  3. Mike

    08/23/2016 at 9:37 pm

    I preordered the deluxe version of the game and redeemed the code, but I didn’t receive my packs. I think I got the tickets because I have 40 now, but I received no packs

    • NATL

      08/23/2016 at 10:12 pm

      Same issue here.

    • Tony Reaves

      08/27/2016 at 2:27 pm

      I have the same issue. Did yours get fixed?

  4. NATL

    08/23/2016 at 10:15 pm

    BS. Apparently you get one per week. Same scam Fan Duel uses with their “sign up bonus”. You get 2 cents every 6 months.

  5. Jason McConahy

    08/24/2016 at 11:49 am

    This is so frustrating. My download keeps stopping. It’s bouncing between 400kbs to 1.37mbs. It stopped at 25% and gave me an error. I had to cancel the download and restart it. It’s been downloading for 13 hours and is only at 20%. I ran a speed test while it was downloading. On my phone connected to the same WiFi at the same time I got 76mbs down and 26mbs up. But the game keeps going at 400kbs and even stopping every 15 seconds for at least 30 seconds each time it stops.

    This is ridiculous. 13 hours for 20%. Constant stopping. I’ve paused the download and resumed it. I can’t get it to go faster. I’m afraid to stop again for what it did last time I stopped it.

  6. Colby

    08/24/2016 at 6:35 pm

    I get “lost connection to peer” within 2 minutes of EVERY GAME!!!! I have excellent internet speed too….help!

    • Drew

      08/25/2016 at 6:12 am

      I’m having the same issue did you figure it out?

  7. Ryan ierley

    08/25/2016 at 1:04 am

    I have preorder Madden 17 for Xbox one from the Xbox store got the game was working fine until earlier i been getting a code so I looked the code up and I saw a lot of people saying uninstall the game and reinstall it problem is it don’t say install it says buy I don’t have to pay for a game I bought already it’s like I just threw away 80$ and another issue I never received my pro packs never got email or anything btw I bought Madden 17 for the Xbox one store not GameStop or anything

  8. Emanuel Donald

    08/25/2016 at 2:19 pm

    i have the same issue as Mr. Rya Ierley….this is b.s and needs to be fixed asap

  9. Curtis Audsley

    08/25/2016 at 6:15 pm

    I wonder if EA will ever fix the issue with kicking people off the server in the middle of games. How are the rankings justified when people get multiple losses due to getting kicked from ea servers.

  10. Chris

    08/25/2016 at 11:23 pm

    Sometimes it won’t let me choose a play online. And then I run out of pauses and lose the game

  11. Michael Davis

    08/26/2016 at 6:42 pm

    So I pre ordered the game on Aug 7th and some how the game was canceled (Not by me) and not I can’t buy it again or find out who canceled it. Spent 2 hours on the phone with Xbox support with no help getting it resolved. EA says its a Microsoft problem and Microsoft says it a EA problem.

  12. Tony Reaves

    08/27/2016 at 2:24 pm

    I can not get my redeem code for the PS4 to work. Its deluxe edition 10 pro packs. The tickets came through but nothing else. Is there a fix in ythe works?

  13. Antonio

    08/29/2016 at 9:26 pm

    Im having problem with rb toss yo dat right n my man keeps stopping and want run somebody help me plz

    • Brian

      10/17/2016 at 2:34 pm

      I have the same problem. Only on runs to the right side. Not left. Kickoffs and punts to the right as well. Never happens when running to the left

  14. Aaron

    08/30/2016 at 7:29 am

    WR swap in dallas playbook does nothing in most formations, but HB sub package BOTH flips receivers AND subs RB

  15. ben rose

    09/03/2016 at 6:10 pm

    i want to be a DE or a DTwont let me do anything pre snap but move 3 steps left or right.

  16. justin Mckitrick

    09/13/2016 at 1:20 am

    Whats the desync message mean i keep getting booted out of a head to head match between friends.

  17. Michael watson

    09/13/2016 at 5:41 pm

    I cant play a full game of madden 17 ps4 without getting the desync message

  18. James Vanderploeg

    09/14/2016 at 4:43 pm

    Cannot change camera angle from zoom In a head to head matchup on online franchise. I am about to throw this crap out the window. Been playing since Madden was introduced on Sega. I’m done…

  19. Mell Foster

    09/18/2016 at 3:10 am

    I really think that you people that do the player and roster updates are Green Bay Packer fans. It don’t, make no sense to me how the first update you up Jordey Nelson and Cobb speed when the season haven’t started to deserve a upgrade in speed and Cobb overall is way to high for the down season he had you need to fix that to and how good you made the offensive line when they were in the top 5 and top 10 for their quarter back getting hit and sack. Also how their run game is good when it was terrible last year. I watch their 3rd and 4th wide out beat top corner backs consistently. I watch you upgrade all those player who didn’t deserve a upgrade when you didn’t up grade most of the top performers in your week 2 upgrade, like bowmen for 49ers Steelers offensive line and running back and quarter back,but you gave Rogers a upgrade for that not so good performance. Green Bay offensive line and I mean the whole line should get a very big down grade after that week one performance. Green Bay corner back get beat deep by a tide end and still get a 2 point upgrade that is not right. I also notice when Sitton was released from Green Bay that you took 2 points off his overall. And can you tell me why Green Bays’ 3rd, 4th and even safeties man coverage are better than most the starting 2 corner backs on almost all the other team except maybe 7 other teams please stop the madness and do the player and roster update right

  20. alex g.

    09/20/2016 at 11:15 am


  21. Troy

    10/07/2016 at 5:20 pm

    Can’t use downloaded roster

  22. Chris Weatherford

    10/12/2016 at 11:15 am

    is anyone else having issues on line playing head to head. In the past few days a few times I have played my system is moving VERY slow when I have the ball. I figure it is some kind of glitch because they three times it has happened I viewed the players profile and they are all on 10+ game win streaks which is near impossible for most average players…
    PS- its not my connection as I ran a speedtest and my speeds are better than 99% of the US with ATT gigapower

    • Stephen

      10/13/2016 at 4:47 pm

      I’m having same problem, for past 3 days. Only on offense. I thought it was my opponent. And I do not think it was myself. Any solution yet?

  23. Anthony

    10/19/2016 at 1:47 am

    There’s problems when trying to run towards the sideline my player starts side shuffling when im trying to get him to sprint and why does julio jones miss so many catchs its pathetic that’s the best receiver in the league

  24. Will

    10/20/2016 at 9:22 am

    I found a new problem in connected franchise when playing as a player, I wanted to resign with the rams after my contract year but they were not one of the teams to offer me so i expected that if I wait out free agency I can pick any team. That was not the case actually it doesnt go that in depth and you must retire your player and start over, I even waited an entire season until free agency to see if I would get resigned but I did not. I was forced to retire unable to pick a new team.

  25. Josh Paterson

    12/18/2016 at 5:21 pm

    I can’t find my player up set I’ve lost it after I took all them out

  26. sneakyG

    12/28/2016 at 4:23 pm

    I was playing the trial version then bought the digital game on amazon. I loaded it (took over 6 hours) and deleted the trial version. Now when i try to play it says that my trial version has ended and won’t let me play. any idea?

  27. Caleb

    02/21/2017 at 9:26 am

    How comewhen i create a player it want show up in my roster any more.

  28. Erik T.

    02/21/2017 at 9:13 pm

    During a League Tournament I lost WIFI connection twice. Once WIFI is re-established a few things will happen: 1. Either you lose a Turn during a tournament or 2. Or if your playing a League Tournament you will lose your turn there also. Why has this bug not been corrected yet???????????????????????????????????

    I am not the only one having this issue, what it Madden 17 Mobile Android Tech Support doing to correct this BUG??????

  29. Caleb Holford

    02/24/2017 at 8:24 am

    What do i do if uninstalled a update for madden that was in progress and now it say its installing the update but its not really installing it and it will only let me play. Play now also will only let me play as two teams Rams and Redskins and skills trainer.
    Any help is welcomed thank you

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