If your iPhone XR suddenly becomes unresponsive you should try force restarting or hard resetting your device. This typically alleviates the issue.
iPhone XR users are complaining about a variety of issues as we push deeper into the year. The grows every time Apple releases new iOS software.
Lockups and freezes are among the more prominent issues impacting the iPhone XR. Unlike battery drain and connectivity issues, these problems are often easy to fix.
If your phone locks up and doesn’t respond to gestures, we recommend a hard reset. The process only takes a few seconds and it should return your phone to a normal state. Keep in mind, this won’t wipe any data stored on your iPhone XR. It simply forces your device to restart.
If you find that your iPhone XR is locking up frequently, you might need to update your apps via the App Store or investigate other potential solutions. If that’s the case you’ll want to check out our guide to fixing common performance problems.
If you upgraded to an iPhone XR from an iPhone older than Apple’s iPhone X, you may not know how to force restart your device because you need to use a new button combination.
Here’s what you need to do to fix your frozen iPhone XR.
How to Hard Reset iPhone XR
If you owned an older iPhone model, you might remember the old process which required you to hold down two buttons to force restart the iPhone.
On newer iPhones like the iPhone XR, you now need to press two buttons quickly and then press and hold a third button to force restart.
The process might take you a few tries to master, but once you’ve gotten the hang of it, it should be committed to memory and you’ll be good to go whenever you run into these issues in the future.
If your iPhone XR stops responding to touches and swipes, here’s what you need to do:
- Press on the Volume Up button located on the left side of the phone and let go.
- Press on the Volume Down button and let go.
- Press and hold the side button until the Apple logo appears on the screen.
You need to press the volume up button and volume down button very quickly, but not at the same time.
The side button is what Apple calls the power button on newer devices. After a few seconds of holding down the side button, your iPhone should restart itself.
If you find yourself having to force restart your iPhone XR all the time, you should try reseting all of your phone’s settings in the Settings app. In some cases, you might even need to speak with Apple customer service and see if they have a solution.
If for some reason your iPhone XR doesn’t startup or turn on normally, Apple recommends plugging the phone into a charger to let it charge. You should let it charge for up to an hour.
If you still see a black screen or you’re still having issues with the touchscreen after trying that, you’ll want to get in touch with Apple’s customer support.
Install iOS 16.1.2 for Better Security
If security is important to you, think about installing Apple's iOS 16.1.2 update right away.
iOS 16.1.2 doesn't have a whole lot on board, but it does bring important security patches with it. Apple hasn't outlined those changes yet, but the company will do so right here when it's ready.
If you skipped iOS 16.1.1, you'll get its security patches when you upgrade. You can learn more about them right here.
If you missed the iOS 16.1 update, it brought 19 security patches to the iPhone and you can learn about the particulars of those over on Apple's website.
If you failed to download iOS 16.0.3, it had one security patch on board, a fix for a potential exploit within the Mail app. For more about the fix, check out Apple's security site.
If you're still running iOS 15 your iPhone, you'll get a bunch of other patches when you upgrade.
iOS 16.0 brought a ton of security patches to the iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's security website.
In addition to those patches, iOS 16 brings some additional enhancements to privacy and security including Safety Check which, according to Apple, will help "people in domestic or intimate partner violence situations review and reset the access they’ve granted others."
The feature also resets system privacy permissions for apps and restricts Messages and FaceTime to the device on hand.
Apple's also made some improvements to Passkeys in Safari. iOS 16 brings a brand new sign-in method that's end-to-end encrypted and safe from phishing and data leaks.
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