How to Fix AirDrop Problems

If AirDrop suddenly stops working on your iPhone or iPad, there are several steps you can take in order to try and fix it.

AirDrop is an incredibly convenient feature that lets users easily share files between Apple devices. If you’ve owned an iPhone or iPad for awhile, no doubt you’ve used it to send files to friends and family.

Like many of Apple’s features, AirDrop might stop working properly. In this guide we will take you through the steps to troubleshoot and fix AirDrop problems on your device should they pop up.

How to Turn AirDrop On

You need to make sure you turn AirDrop on. If it’s not toggled on, the process won’t work. Here’s how to make sure your device is ready for AirDrop:

• Open up the Settings app
• Tap General
• Tap AirDrop

On this screen, make sure there isn’t a blue checkmark next to Receiving Off. If there is, you won’t be able to receive content from other users.

The other two options are pretty straightforward. You can choose to allow AirDropped files from your Contacts or you can open it up to everyone around you for 10 minutes.

If you’re having issues while using “Contacts Only” you may want to switch both devices to “Everyone for 10 Minutes” and see if that works.

Make Sure Wi-Fi & Bluetooth Are On

AirDrop uses Wi-Fi and Bluetooth to transfer files so make sure both are toggled on on your iPhone or iPad.

Open up the Settings app on your iPhone or iPad and ensure both are turned on. You can also check to see if they’re on via Control Center.

You might want to quickly toggle Wi-Fi and Bluetooth off and on and see if that helps.

Sign Into Your Apple ID

You also need to be signed into your Apple ID in order for AirDrop to function properly. Open up the Settings app, tap Sign in to your iPhone at the top of the screen if you need to, and enter your login credentials.

Unlock Your Device

In order for AirDrop to work, your device(s) must be unlocked. If a device is locked, it won’t show as available when trying to AirDrop files.

Download the Latest Software

AirDrop requires iOS 7 or later. If a device is running older software, AirDrop won’t work, and you will need to update it.

We also recommend downloading the latest firmware for your iPhone or iPad if an update is available. For more about the Apple’s latest firmware, check out our guide.

Features like AirDrop can break on iOS or iPadOS beta software. If you are running into AirDrop problems while running beta software, you might try moving your device to stable software to see if that resolves the issue.

Make Sure the Devices Are Close

If you aren’t using a shared Wi-Fi network, you’ll need to use Bluetooth to complete an AirDrop. If that’s the case, make sure the devices are close by each other.

Bluetooth’s range on iPhone and iPad is approximately 33 feet so you’ll want to make sure the devices are in range of that and as unobstructed as possible.

Ensure AirDrop Isn’t Restricted

Make sure AirDrop isn’t restricted in your device’s settings. Here’s how to do this:

• Head into the Settings app
• Tap Screen Time
• Tap Content & Privacy Restrictions

If you have Content & Privacy Restrictions at the top toggled on, follow these steps:

• Tap Allowed Apps
• Make sure AirDrop is toggled on

You’ll want to check and make sure the other device involved in the AirDrop isn’t restricted either.

Restart Your Device

If you’ve double-checked all of these and AirDrop still isn’t working properly, try restarting your iPhone or iPad. Power it off, wait for a minute, power your phone or tablet back on, and try again.

You also might want to try hard resetting your iPhone or iPad.

Turn Off Mobile Hotspot

If you have your device working as a mobile hotspot, AirDrop won’t work. In order for it to work normally, you need to turn mobile hotspot off. There are a couple of ways to do this.

The first way is to go into the Settings app, tap on Personal Hotspot, and toggle the “Allow Others to Join” option off. This will make your device undiscoverable and turn your hotspot off.

The other way is to pull up Control Center and hard press the Bluetooth button. This will pull up another screen showing your device’s various connections.

On this screen, make sure Personal Hotspot is toggled off. If it is, it will be gray and say “Not Discoverable.”

Disable Do Not Disturb

The popular Do Not Disturb function can interfere with AirDrop because it can make a device undiscoverable. Make sure it’s set to off if you want to perform an AirDrop.

To quickly check, pull up Control Center, tap the Focus tab (it has a crescent moon icon) and make sure Do Not Disturb is set to off.

Reset Network Settings

You can also try resetting your device’s Network Settings.

Before you do this, note that it will cause your iPhone or iPhone to forget known Wi-Fi networks and Bluetooth connections. It could also help fix your AirDrop issues.

Here’s how to reset your device’s Network Settings:

• Go to Settings.
• Go to General.
• Scroll and tap Transfer or Reset iPhone/iPad.
• Tap Reset.
• Tap Reset Network Settings and enter your passcode if one is enabled.

Once the process is complete, you’ll need to reconnect your iPhone/iPad to your Wi-Fi and Bluetooth devices.

Contact Apple Support

If none of the above steps work, you might have a hardware issue on your hands. You’ll want to contact Apple Support or visit an Apple Store for assistance.

Install iOS 17.4.1 for Better Security

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If security is important to you, think about installing Apple's iOS 17.4.1 update right away. The iOS 17.4.1 update includes security patches, but Apple hasn't revealed them yet. It's probably waiting until it releases additional software for Mac and other devices.  The update's patches will help keep your device and its data protected from harm. And that makes it an important upgrade. If you missed iOS 17.4 and older software, you'll get the security patches from updates you missed when you upgrade to iOS 17.4.1. iOS 17.4 had four security patches on board.  The update also delivered quantum security protection for iMessage. The company says the upgrade gives iMessage "the strongest security properties of any at-scale messaging protocol in the world."  The iOS 17.3 update brought 15 new security patches to iPhone. The software also added Stolen Device Protection to iPhone. It increases the security of your iPhone and Apple ID by requiring Face ID or Touch ID to gain access to passwords, make purchases in Safari, and more. This is useful if someone gets access to your iPhone and its passcode.  iOS 17.2 delivered 10 new security patches to iPhone. If you wish to find out more, you can head on over to Apple's security site for the details. iOS 17.2 also included iMessage Contact Key Verification which improves the security of iMessage. The company also fixed an exploit that let the Flipper Zero multi-tool lock up iPhones. iOS 17.1.2 had two security patches on board. Both were related to WebKit. If you want to learn more, you can do so right here. iOS 17.1 brought 18 security fixes to iPhone. It addressed issues within Weather, Status Bar, WebKit, and more.  iOS 17.0.3 brought two patches for two security issues Apple identified within the software. If you want to read about the patches, head here. iOS 17.0.1 delivered three important patches to iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's security website. As for iOS 17 itself, it brought 40+ new security patches with it. A staggering number to say the least. If you want to learn more about them, head over to Apple.  In addition to those patches, iOS 17 brings some additional enhancements to privacy and security including improvements to Communication Safety beyond Messages. It now includes content sent by AirDrop, Contact Posters in the Phone app, FaceTime, and the systemwide photo picker. You now have an option to blur out sensitive photos and videos before you choose to view them. There's also an expanded Lockdown Mode which will help protect you against cyber attacks. Apple's also improved sharing permissions and you now have more control over what you share with the apps on your device.  The company also notes that starting in iOS 17, Voice Memos encrypts the titles of recordings stored in iCloud, in addition to the recordings themselves. If you skipped older versions of iOS, you'll get the security patches from those updates with your iOS 17.4.1 update as well.

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