iPad mini 5 users are complaining about a variety of issues as we push away from the latest iPadOS 13 release.
The iPad mini 5 is Apple’s current 7.9-inch model. The device went on sale in late March and since then we’ve been monitoring feedback from those people who picked up the slate.
A lot of the feedback has been great. However, we’ve also seen complaints about the iPad mini 5’s hardware and the iPadOS 13 software it’s currently running.
In this guide we’ll take you through the most common problems plaguing Apple’s iPad mini 5. We’ll also provide you with some tips and resources that should come in handy if you start noticing bugs and performance issues on your device.
iPad mini 5 Problems
Some iPad mini 5 users are running into problems with their new device. Some of these issues are minor bugs, others are far more problematic.
We’re seeing complaints about iCloud Restore problems. This is also a common issue with new devices and it can be rather tricky to fix. If you run into issues restoring from iCloud, head here for a few potential fixes.
If you’re unable to activate your new iPad mini 5, check Apple’s System Status page and see if “iOS Device Activation” is green. If it’s not green, you’ll want to wait until it’s green and then try again.
If it’s green and you still can’t activate, make sure you have a SIM card in your device. If you’re getting a “No Sim” or “Invalid SIM” error head here for help.
In addition to those problems, we’re seeing complaints about abnormal amounts of yellow tint, animations stuttering, connectivity issues (Wi-Fi, LTE, Bluetooth), Touch ID issues, problems with various apps, sound problems, and an assortment of other issues.
We expect the list to grow as more people adopt the iPad mini 5 during the holidays and in 2020.
Where to Find Feedback
If you’re running into problems on your iPad mini 5, curious about issues impacting other users, or thinking about buying one, you’ll want to dig into feedback. There are a few places to do that.
We’ve also put together a guide that will take you through the best reasons to, and not to, install the latest version of iPadOS 13 right now. Check it out if you need additional feedback.
How to Fix iPad mini 5 Problems
If you start noticing issues on your tablet don’t make an appointment yet. There’s a good chance you’ll be able to fix the issue on your own in minutes.
First, you’ll want to take a look at our list of fixes for the most common iPadOS 13 problems. It covers Wi-Fi issues, Bluetooth problems, and many others.
If you can’t find a fix for your problem in one of those guides, head on over to Apple’s discussion forums for potential fixes. The users there are generally very helpful.
If Apple’s frontline customer service can’t help, you might want to take your phone into your local Apple Store or your local carrier location and see if they can figure out what’s wrong with your tablet.
If you’ve got an Apple Store in your area, schedule a Genius Bar appointment and take your device in. They should be able to figure out the issue fairly quickly.
Your iPad mini 5 is under warranty so they might offer you a replacement if there’s a serious defect.
How to Downgrade Your iPad mini 5
Sometimes you will have the option to downgrade your iPad mini 5 from one version of iPadOS 13 to another. This is useful if you can’t find a fix and can’t wait for Apple to fix your issues.
Right now, if you’re running iPadOS 13.1.3, you can downgrade to iPadOS 13.1.2. Apple’s stopped signing on earlier versions of iPadOS 13 and iOS 12. There’s no way back to anything older than iPadOS 13.1.2.
If you’re unfamiliar with the downgrade process, our guide to the iPadOS 13 downgrade will walk you through everything you need to know.
Help is on the way.
Apple’s confirmed a new iPadOS 13.2 update and the software is currently in beta testing ahead of a release later this year.
The company hasn’t confirmed a release date, but the software should hit the tablet sometime this fall. We expect it to arrive in late October or November.
If you can’t wait, you can try the iPadOS 13.2 beta on your tablet. It has its own set of issues, but it could have a positive impact on your iPad mini 5’s performance.
If you’re interested in trying the iPadOS 13.2 beta, take a look at our guide.
Install iOS 13.2.3 for Better Security
If security is important to you, think about installing the iOS 13.2.3 update right away.
iOS 13.2.3 doesn't have any new security patches on board, but if you skipped an older version of iOS 13, you'll get patches with your version of the update.
If you missed iOS 13.2, it had 16 new security patches on board. You can read about all of them on Apple's website right here.
If you missed iOS 13.1.1, you get its fixes with iOS 13.2.3. iOS 13.1.1 brought a security patch for a third-party keyboard issue to your iPhone. If you're interested in the particulars, you can read about them over on Apple's website.
If you passed on installing iOS 13.1, you get an additional patch with your iOS 13.2.3 update. You can learn more right here.
If you're moving up from iOS 12, you'll get iOS 13.0's nine security patches with your upgrade. Read about those here.
If you skipped iOS 12.4.1 or any older versions of iOS 12, you'll get their security patches with your iOS 13.2.3 update.
iOS 12.4.1 only had one patch on board, but Apple's iOS 12.4 brought 19 security patches to the iPhone. If you're interested in the specifics, you can read about them on right here.
In addition to those patches, iOS 13 itself comes with some security and privacy upgrades including improved anti-tracking features in Safari and the ability to get rid of location metadata in your photos.
You also now have the ability to block apps from using Bluetooth and the ability to allow apps to access your location just once.
iOS 13 will also send you reminders about applications that track your data.
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