Complaints about iPad mini 5 problems are starting to pickup as we push away from the tablet’s release date.
The iPad mini 5 is Apple’s new 7.9-inch tablet. The device went on sale in late March and since then we’ve been monitoring feedback from those who’ve picked up the device.
A lot of the feedback has been great. However, we’ve also seen complaints about the iPad mini 5’s hardware and the iOS 12 software it’s currently running.
We expect the list of iPad mini 5 problems to grow as more people decide to skip the iPad Air and iPad Pro and buy Apple’s portable slate.
In this guide we’ll take you through the most common problems plaguing Apple’s new tablet. We’ll also provide you with some tips and resources that should come in handy if you start noticing bugs and performance issues on your device.
iPad mini 5 Problems
Some iPad mini 5 users are running into problems with their new device. Some of these issues are minor bugs, others are far more problematic.
We’re seeing complaints about iCloud Restore problems. This is also a common issue with new devices and it can be rather tricky to fix. If you run into issues restoring from iCloud, head here for a few potential fixes.
If you’re unable to activate your new iPad mini 5, check Apple’s System Status page and see if “iOS Device Activation” is green. If it’s not green, you’ll want to wait until it’s green and then try again.
If it’s green and you still can’t activate, make sure you have a SIM card in your device. If you’re getting a “No Sim” or “Invalid SIM” error head here for help.
In addition to those problems, we’re seeing complaints about abnormal amounts of yellow tint, animations stuttering, connectivity issues (Wi-Fi, LTE, Bluetooth), Touch ID issues, problems with various apps, and sound problems.
Where to Find Feedback
If you’re running into problems on your iPad mini 5, curious about issues impacting other users, or thinking about buying one, you’ll want to dig into feedback. There are a few places to do that.
How to Fix iPad mini 5 Problems
If you start noticing issues on your tablet don’t make an appointment yet. There’s a good chance you’ll be able to fix the issue on your own in minutes.
First, you’ll want to take a look at our list of fixes for the most common iOS 12 problems. It covers Wi-Fi issues, Bluetooth problems, and many others.
If you can’t find a fix for your problem in one of those guides, head on over to Apple’s discussion forums for potential fixes. The users there are generally very helpful.
If Apple’s frontline customer service can’t help, you might want to take your phone into your local Apple Store or your local carrier location and see if they can figure out what’s wrong with your tablet.
If you’ve got an Apple Store in your area, schedule a Genius Bar appointment and take your device in. They should be able to figure out the issue fairly quickly.
Your iPad mini 5 is under warranty so they might offer you a replacement if there’s a serious defect.
How to Downgrade Your iPad mini 5
Sometimes you will have the option to downgrade your iPad mini 5 from one version of iOS 12 to another. This is useful if you can’t find a fix and can’t wait for Apple to fix your issues.
Right now, if you’re running iOS 12.3.1, you can downgrade to iOS 12.3. Apple stopped signing on iOS 12.2 so there’s no getting back to that version of iOS 12.
If you’re unfamiliar with the downgrade process, our guide to the iOS 12 downgrade will walk you through everything you need to know.
Help is on the way.
Apple’s confirmed a new iOS 12.4 update and the software is currently in beta testing ahead of a release later this year.
If you can’t wait, you can try the iOS 12.4 beta on your tablet. It has its own set of issues, but it could have a positive impact on your iPad mini 5’s performance.
You might also consider trying the iPadOS 13 beta.
Apple’s put the iPadOS 13 update into testing ahead of its release this fall and there are performance enhancements on board that could help stabilize your iPad mini’s performance.
If you’re interested in trying the iPadOS 13 beta, take a look at our guide.
Install iOS 12.3.1 for Better Security
If you're on the fence, here's one of the best reasons to install iOS 12.3.2 if you own an iPhone 8 Plus or iOS 12.3.1 if you own another device.
If you skipped previous versions of iOS 12 and you value your device's security, you'll want to download iOS 12.3.2/iOS 12.3.1 in the near future because it could bring important security patches for your device.
iOS 12.3.2 and iOS 12.3.1 don't have any security updates of their own, but if you skipped iOS 12.3, your iOS iOS 12.3.2/12.3.1 update carries iOS 12.3's security patches on board. The iOS 12.3 update brought 23 patches and you can read about all of them right here.
If you skipped iOS 12.2, you'll get its security patches with your version of iOS 12.3.2/iOS 12.3.1.
iOS 12.2 brought a whopping 41 security patches to iPhone, iPad, and iPod touch in March. You can read more about the iOS 12.2's patches over on the company's website.
It's important to note that Apple's iOS 12.2 update patched up an exploit that allowed websites to use motion sensors to "fingerprint" devices.
Fortunately, Apple's patched up the issue. If you skipped it, you'll probably want to move to iOS 12.3.2 or iOS 12.3.1 soon.
If you skipped iOS 12.1.4, you get four important security patches including fixes for a widespread FaceTime eavesdropping bug that lets you call someone via FaceTime and hear the audio coming from their phone before they pick up the phone.
If you skipped iOS 12.1.3, you get some additional patches with your version of iOS 12.3.2/iOS 12.3.1. Again, they're baked into your upgrade.
Apple lists a grand total of 23 patches on board iOS 12.1.3 and you can read about all of them over on Apple's website.
If you skipped iOS 12.1.1, you'll want to install the iOS 12.3.2/iOS 12.3.1 update on your iPhone, iPad, or iPod touch today.
The iOS 12.1.1 update brought 17 patches for potential security exploits. They'll will help protect your phone. You can read about them here.
If you skipped iOS 12.1, you'll get the 24 patches from that update with your version of iOS 12.3.2/iOS 12.3.1. If you skipped iOS 12.0.1, your iOS 12.3.2/iOS 12.3.1 update brings two additional patches. Both patches are for potential lock screen exploits.
If you skipped iOS 12.0, and you're still running iOS 11.4.1 or below, your iOS 12.3.2/iOS 12.3.1 update comes with a longer list of security updates.
The iOS 12.0 update delivered 16 patches for security issues. You can read about all of them over on Apple's security page.
In addition to those patches, iOS 12 delivers new security features aimed at protecting you and the data you store on your device. These include:
Long story short, if you store sensitive data on your iPhone, iPad, or iPod touch, you have some really good reasons to upgrade to iOS 12.3.2 or iOS 12.3.1 today.
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