The iPad mini 5 is Apple’s current 7.9-inch model. The device went on sale in late March and since then we’ve been monitoring feedback from those people who picked up the slate.
A lot of the feedback has been great. However, we’ve also seen complaints about the iPad mini 5’s hardware and the iPadOS 13 software it’s currently running.
In this guide we’ll take you through the most common problems plaguing Apple’s iPad mini 5. We’ll also provide you with some tips and resources that should come in handy if you start noticing bugs and performance issues on your device.
iPad mini 5 Problems
Some iPad mini 5 users are running into problems. And while some of these issues are minor bugs, others are far more problematic.
We’re seeing complaints about iCloud Restore problems. This is also a common issue with new devices and it can be rather tricky to fix. If you run into issues restoring from iCloud, head here for a few potential fixes.
If you’re unable to activate your iPad mini 5, check Apple’s System Status page and see if “iOS Device Activation” is green. If it’s not green, you’ll want to wait until it’s green and then try again.
If it’s green and you still can’t activate, make sure you have a SIM card in your device. If you’re getting a “No Sim” or “Invalid SIM” error head here for help.
In addition to those problems, we’re seeing complaints about abnormal amounts of yellow tint, animations stuttering, connectivity issues (Wi-Fi, LTE, Bluetooth), Touch ID issues, problems with various apps, sound problems, and an assortment of other issues.
We expect the list to grow as more people adopt the iPad mini 5 in 2020.
Where to Find Feedback
If you’re running into problems on your iPad mini 5, curious about issues impacting other users, or thinking about buying one, you’ll want to dig into feedback. There are a few places to do that.
We’ve also put together a guide that will take you through the best reasons to, and not to, install the latest version of iPadOS 13 right now.
Check it out if you need additional feedback.
How to Fix iPad mini 5 Problems
If you start noticing issues on your tablet don’t make an appointment yet. There’s a good chance you’ll be able to fix the issue on your own in minutes.
First, you’ll want to take a look at our list of fixes for the most common iPadOS 13 problems. It covers Wi-Fi issues, Bluetooth problems, and many others.
If you can’t find a fix for your problem in one of those guides, head on over to Apple’s discussion forums for potential fixes. The users there are generally very helpful.
If Apple’s frontline customer service can’t help, you might want to take your phone into your local Apple Store or your local carrier location and see if they can figure out what’s wrong with your tablet.
If you’ve got an Apple Store in your area, schedule a Genius Bar appointment and take your device in. They should be able to figure out the issue fairly quickly.
Your iPad mini 5 is under warranty so they might offer you a replacement if there’s a serious defect.
How to Downgrade the iPad mini 5
Sometimes you will have the option to downgrade your iPad mini 5 from one version of iPadOS 13 to another. This is useful if you can’t find a fix and can’t wait for Apple to fix your issues.
If you’re currently running iPadOS 13.3.1, you can downgrade to iPadOS 13.3. Apple’s no longer signing on older versions of iPadOS 13 which is something to keep in mind if you’re moving from iPadOS 13.2.3 or older. Once you make the move to iPadOS 13.3.1 there’s no going back.
If you’re unfamiliar with the downgrade process, our guide to the iPadOS 13 downgrade will walk you through everything you need to know.
If you’re struggling on iPadOS 13.3.1 you might be on your own for a few weeks.
iPadOS 13.3.1 was the last known iPadOS update in the company’s pipeline and that means we don’t know when the next version will land.
The company is reportedly planning to launch new iPad Pros in the first half of the year. There’s a chance the company trots out new software alongside the hardware so keep your eyes peeled for a beta as we push through February.
Install iPadOS 13.4 for Better Security
If you value your security, you'll want to install iPadOS 13.4 in the near future.
iPadOS 13.4 brings 28 new security patches with it and you can read about all of them on Apple's website right here.
Reports have outlined a vulnerability in Wi-Fi chips made by Broadcom and Cypress Semiconductor that left billions of devices susceptible to attack.
Dubbed Kr00k, the vulnerability allows nearby attackers to decrypt sensitive information that's relayed over-the-air.
Fortunately, it looks like the issue was patched up with the release of iPadOS 13.2, an update that arrived all the way back in October.
If you're currently running a much older version of iPadOS 13 on your tablet, you'll probably want to update your iPad right now.
If you skipped iPadOS 13.3.1 you'll get its patches with your upgrade. The iPadOS 13.3.1 had 21 new security patches on board. If you want to dig into the specifics, you can do so right here.
If you skipped a previous version of iPadOS 13, you'll get additional security patches with your upgrade to iPadOS 13.4.
If you skipped iPadOS 13.3, you get its 12 security patches with your upgrade. You can read about each one over on Apple's security page.
The iPadOS 13.3 update also added support for NFC, USB, and Lightning FIDO2-compliant security keys in the Safari browser.
If you missed iPadOS 13.2, it had 16 new security patches on board. You can read about them on Apple's security website.
If you missed iPadOS 13.1.1, you get a security patch for a third-party keyboard issue. If you're interested in the particulars, you can read about the patch on Apple's website.
If you passed on installing iPadOS 13.1, you get another patch with your iPadOS 13.4 update. You can learn more about it right here.
If you skipped iOS 12.4.1 or any older versions of iOS 12, you'll get their security patches with your iPadOS 13.4 update.
iOS 12.4.1 only had one patch on board, but Apple's iOS 12.4 brought 19 security patches to the iPad line. If you're interested in the specifics, you can read about them on right here.
In addition to those patches, iPadOS 13 itself comes with some security and privacy upgrades including improved anti-tracking features in Safari and the ability to get rid of location metadata in your photos.
You also have the ability to block apps from using Bluetooth and the ability to allow apps to access your location just once.
The operating system will also send you reminders about applications that track your data.
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