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iPhone 12 Problems: 5 Things You Need to Know

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There are more and more problems plaguing the iPhone 12 mini, iPhone 12, iPhone 12 Pro, and iPhone 12 Pro Max as we push deeper into 2021.

While Apple’s iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max have earned excellent reviews and are amongst the best phones you can buy, they aren’t perfect.

iPhone 12 users are complaining about a wide variety of issues though we haven’t heard about any widespread “gate” issues as in past years.

Keep in mind, Apple’s iPhone 12 models are still fairly new. And while some of these issues may be resolved by Apple and its partners, we will likely see more problems will popup as people put more wear and tear on their devices.

The iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max face similar problems as they share many parts, were released at the same time, and are the first iPhones to launch with 5G.

In the below guide, you can learn about the current state of iPhone 12 issues, potential fixes for these problems, places to find feedback, and what’s next in terms of iOS software updates for these devices.

iPhone 12 Problems

The Most Common iPhone 12 Problems and Issues

  • iPhone 12 Activation Problems.
  • iPhone 12 Display Has Green Tint or Flickers.
  • iPhone 12 Disconnects from Cellular Networks.
  • iPhone 12 Doesn’t Connect to 5G Networks.
  • iPhone 12 5G Speed Isn’t as Fast as Expected.

Activation issues always plague new iPhones so it could as no surprise to learn that some new owners have been dealing with them.

If you’re having issues activating your phone, check Apple’s System Status page. If you don’t see a green symbol next to iOS Device Activation, you’ll want to wait until it’s green and then try activating the phone again.

If it’s green and the process still isn’t working, make sure you have a SIM card inserted in your iPhone. If you’re receiving a “No Sim” or “Invalid SIM” error, you’ll want to head to this guide for assistance.

We’re also hearing about Face ID problems, issues with first and third-party applications, Exchange problems, iCloud issues, visual voicemail problems, SIM card issues, Bluetooth issues, issues with the screen, charging problems, Wi-Fi issues, sound problems, and excessive battery drain.

Owners of the iPhone 12 mini and iPhone 12, both of which employ a design with aluminum edges, are reportedly seeing discoloration on the chassis. A report from from Svetapple states that the color is fading on parts of the edges.

On top of that, iPhone 12 users are complaining about 5G/LTE issues. Some users are saying cellular service is dropping unexpectedly while on-the-go. Others are complaining that they aren’t seeing the 5G speeds they expected.

It’s important to note that 5G is a relatively new technology and coverage can be inconsistent. Some of the frustrations with slow 5G performance should resolve over time as carriers such as Verizon, AT&T, and T-Mobile build out their 5G networks.

Where to Find Feedback About iPhone 12 Performance

If you’re thinking about buying an iPhone 12, iPhone 12 mini, iPhone 12 Pro, or iPhone 12 Pro Max, or if you already own one, you’ll want to monitor feedback from those who have adopted these devices. This feedback will alert you to potential issues with the hardware and software.

We recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter, and sites like the MacRumors forums for ongoing feedback about the flagship phones.

We’ve also put together a list of the best reasons to, and not to, install the latest version of iOS 14 and it’s worth a look if you’re on the fence about downloading Apple’s newest software.

How to Fix iPhone 12 Problems

If you run into a problem, there’s no need to panic. There’s a good chance you’ll be able to avoid taking your new device into an Apple Store or your local carrier store for assistance.

First, take a look at our list of fixes for the most common iPhone 12 problems. It will take you through fixes for common issues like broken Bluetooth and busted Wi-Fi.

We’ve also released some tips to help you improve performance and a guide that could help you improve battery life if you’re noticing abnormal drain.

If you can’t find a fix for your issue(s) in our guides, you’ll want to check Apple’s discussion forums and see if someone has a fix for your problem(s).

If you can’t find anything there, it’s time to get in touch with Apple. You can do so via the company’s support account on Twitter. You can also get in contact with Apple Support via the company’s website.

If you’d rather explain your issue in person, you should take your new phone into your local Apple Store and see if they can diagnose your problem. If you’ve got an Apple Store in your area, you’ll want to schedule a Genius Bar appointment.

Your iPhone 12 is currently under warranty so they might offer you a replacement if the problem is serious enough.

How to Downgrade Your iPhone 12’s Software

If you’re dealing with software problems on your iPhone 12, iPhone 12 mini, iPhone 12 Pro, or iPhone 12 Pro Max, you can try downgrading to the previous version of iOS 14 if the option is available.

If you’re unfamiliar with the downgrade process our iOS downgrade guide will walk you through everything you need to know before you make the move.

What’s Next for the iPhone 12

If your device is struggling on iOS 14.7, or an older version of iOS 14, note that it’s unclear when, or if, Apple will release a new version of iOS 14.

Apple’s confirmed its new iOS 15 operating system and the software is currently in beta testing ahead of its official release this fall.

If your problems on iOS 14 are really bad, you might try downloading the iOS 15 beta onto your iPhone 12, iPhone 12 mini, iPhone 12 Pro, or iPhone 12 Pro Max and see if that helps.

For more on iOS 15 and the beta, have a peek at our walkthrough.

4 Reasons Not to Install iOS 14.7.1 & 11 Reasons You Should

Install iOS 14.7.1 for Better Security

Install iOS 14.7.1 for Better Security

If security is important to you, think about installing iOS 14.7.1 right away.

iOS 14.7.1 doesn't have a lot on board, but it does bring a new security patch with it. You can learn more about the patch right here

If you want to better protect your iPhone and its data, you'll want to install the iOS 14.7.1 update in the near future. 

If you missed iOS 14.7, you'll get its 31 security patches with your upgrade. You can learn more about those on Apple's website

If you skipped iOS 14.6, you'll get the update's 38 security patches with your iOS 14.7.1 update. If you're curious about the particulars, you can read about them right here.

If you skipped iOS 14.5.1, you get the update's two security patches on board. You can read about them over on Apple's website. Both are related to WebKit. 

If you missed iOS 14.5 you'll get its patches with your upgrade. You can read more about those changes over on Apple's website.

iOS 14.5 also brought Apple's new App Tracking Transparency which lets you control which apps are allowed to track your activity across other companies' apps and websites for ads or sharing with data brokers.

If you skipped iOS 14.4.2, you get its security patch with iOS 14.7.1. You can learn more about that patch over on Apple's website as well. 

If you missed iOS 14.4.1, you get its patch with your upgrade to iOS 14.7.1. You can read about that patch right here.

If you skipped iOS 14.4, you get the update's patches with your upgrade. You can learn more about iOS 14.4's security patches right here

If you skipped iOS 14.3 you'll get its nine security updates with your upgrade. You can read more about them on its security site

iOS 14.3 also included a new privacy information section on App Store pages that includes a developer-reported summary of the app’s privacy practices.

If you skipped iOS 14.2, your iOS 14.7.1 update includes 24 additional security patches. You can learn more about the patches on Apple's security website

If you're still running iOS 13, iOS 14.7.1 includes iOS 14.0's security updates. 

iOS 14.0 brought 11 new security patches to the iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's website.

In addition to those patches, iOS 14 comes with some security and privacy upgrades including improvements to Home/HomeKit and Safari. 

For instance in Safari, you can now tap the Privacy Report button to better understand how websites handle your privacy.

With iOS 14 on board you can now get information on the App Store that will help you understand the privacy practices of apps before you download them. 

There is also a new recording indicator that will appear at the top of your screen whenever an app is using your microphone or camera. You can see if an app has used them recently in Control Center.

Researchers also discovered that Apple brought a new "BlastDoor" sandbox security system to iOS 14. The system is meant to prevent attacks from occurring via the Messages app. 

You can read more about "BlastDoor" right here

5 Comments

5 Comments

  1. Theodore

    11/30/2020 at 4:25 pm

    Can’t connect to the App Store . . . anyone else ?

  2. Theodore

    11/30/2020 at 4:33 pm

    iPhone 12 Pro Max
    I can’t get to “System Status”
    Can’t get to the App Store.
    How do I restart the setup ?

  3. William Lane

    12/15/2020 at 2:00 pm

    I have been plagued with problems from WIFI to dropped calls and screen problems. Verizon has been ridiculous to deal with. Probably have at least 20 plus hours invested with no viable solution.

  4. Robert Heartt

    12/27/2020 at 5:37 pm

    Recently purchased iPhone 12. Cannot receive incoming calls. Any fix for that? Already went to local store downloaded a bug fix for software. Now going tomorrow to change SIM card. This is HORRIBLE

  5. Dennis LaFever

    01/29/2021 at 1:00 pm

    I have a new iPhone 12 Pro Max and so does my wife… I have had my phone replaced 2 times and they all have the same issue… when booting the phone from off, the Apple logo will flash for a split second at 100% brightness, then the screen goes black for 10 seconds and the apple logo then comes back at normal brightness and the phone boots up normally.. The apple forum has like 10 pages of people complaining of the same problem and some people have had there phone replace 4 or more times. Apple is aware of the problem which now seems to be happening to all new models of the iPhone 12 but they are doing nothing to address it. Still not sure if its a software problem or a manufacturing issue. Put the new release of of iOS 14.4 did not address this issue.

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