The Samsung Galaxy S8 and Samsung Galaxy S8+ are excellent devices but they have their flaws. Today we want to walk you through the most important things to know about Samsung Galaxy S8 problems as we push away from their release date.
The Galaxy S8 and Galaxy S8+ have arrived to replace the Galaxy S7 and Galaxy S7 Edge as Samsung’s flagship smartphones.
Samsung’s new devices have received outstanding reviews from critics who see them as legitimate competitors for Apple’s iPhone 7, the company’s rumored iPhone 8, and flagship Android devices like the LG G6.
They are worthy replacements for the Galaxy S7 and Galaxy S7 Edge though, not unlike their predecessors, the Galaxy S8 and Galaxy S8+ have their problems.
As we push away from their release date we’re starting to hear about some of the early Galaxy S8 and Galaxy S8+ problems plaguing the regular model and the plus version.
Let’s take a look at these early Samsung Galaxy S8 problems and help you find feedback and potential fixes for these issues.
We also want to take a look at what might be coming next from Samsung and its carrier partners around the world.
Prepare for Galaxy S8 Updates
At some point, your device might get a bug fix update aimed at correcting Galaxy S8 and Galaxy S8+ problems.
Samsung is currently rolling out several bug fix updates aimed at correcting early issues with the flagship devices. We expect more to roll out throughout the year.
Software updates can be beneficial but they can also cause problems so you’ll want to be prepared as possible.
It’s impossible to predict what problems you might run into so it’s important to prepare your device before you install a new update on your Galaxy S8 or Galaxy S8+. A little prep work can go a long way toward preventing issues.
To help, we’ve put together a game plan that takes you through the steps we take before installing a new piece of software on our Galaxy devices.
If the Galaxy S8 is your first Android device or if you simply want some additional help, take a look at our walkthrough.
Samsung Galaxy S8 & Galaxy S8+ Problems
As we push away from the global release date we’re hearing about some of the problems plaguing the Galaxy S8, Galaxy S8+, and their version of Android Nougat.
The early list includes some of the usual suspects including abnormal battery drain, various problems with WiFi connectivity and problems with Bluetooth.
We’re also seeing complaints about Qi wireless charging problems, various first and third-party apps and services including the new Bixby assistant, GPS problems, the awkward fingerprint sensor, weird lag, and an issue where the phone spits out a warning about the battery’s temperature.
You can see the warning in the photo above.
T-Mobile Galaxy S8 users are experiencing issues with connectivity, a weird issue where the phone gets stuck in Safe Mode, voice quality issues, problems with MMS, a bizarre problem involving T-Mobile’s applications, and a problem with multi-window.
We expect complaints to pickup as we push away from the release date and as Samsung rolls out new updates to the Galaxy S8 and Galaxy S8+.
How to Fix Galaxy S8 Problems
If you run into a Galaxy S8 problem there’s no need to panic. Chances are, you’ll be able to fix your problem in a matter of minutes.
If you’re experiencing the red tint problem on your Samsung Galaxy S8, you have a few options at your disposal.
You can try adjusting your device’s color balance in the display settings. If that doesn’t alleviate the problem, you’ll want to download the latest bug fix update making the rounds for the Galaxy S8 and Galaxy S8+.
If these fail to fix your issue, Samsung recommends taking the device into a local service center to receive a replacement device.
Take a look at our list of fixes for the most common Samsung Galaxy S8 problems before you take your phone down to a store or get in contact with customer service over the phone or on the internet.
Our list includes fixes for abnormal battery drain, Wi-Fi problems, Bluetooth issues, and various performance problems. It’s a great starting point for those of you struggling with problems.
If you don’t find what you’re looking for there, here are a few other places to look for solutions to your Galaxy S8 problems:
- XDA-Developers Galaxy S8 Forums
- Android Central Galaxy S8 Forums
- Carrier Support Forums (AT&T, Sprint, T-Mobile, Verizon, etc)
You also might try getting in touch with Samsung customer service or your service provider through their websites, customer service lines or through their social media pages on sites like Twitter.
Where to Find Feedback
As we push away from the Galaxy S8 release date, current and prospective Galaxy S8 owners should keep an eye on feedback.
This feedback will alert you to potential Galaxy S8 problems and the potential benefits/repercussions of installing new software on your device. We expect Samsung and its carriers to push out bug fix updates to the devices in the near future.
If you’re on the fence about buying the Galaxy S8, feedback from current owners will help you make an informed decision.
The first place to look are the Samsung Galaxy S8 and Galaxy S8+ reviews that’ve popped up around the web. Again, reviews have mostly been positive but reviewers have encountered annoying bugs and problems.
If you’re looking for something a little bit different, check out these Galaxy S8 and Galaxy S8+ user reviews.
We’ve put together some early impressions of the Galaxy S8 and we’ll have our full review with long-term feedback posted in the near future.
Once Samsung and its carrier partners start pushing out new Galaxy S8 updates, you’ll want to head XDA-Developers and official forums at carriers like AT&T, Verizon and Sprint. We’ll see a ton of feedback emerge there.
You should also use social media sites like Twitter to find valuable feedback from Galaxy S8 and Galaxy S8+ users.
If you can’t find a fix for your Galaxy S8 problem know that you’ll probably be on your own for long periods of time.
Samsung and its carrier partners will push out periodic bug fix updates to the Galaxy S8 and Galaxy S8+ but they can be sporadic.
The company’s already issued global firmware updates to both devices. The update delivers the April security patch and it also disables the ability to remap the Bixby button on the two devices.
The company’s also released a bug fix update to address the red tint problem affecting some Galaxy S8 and Galaxy S8+ users. The update allows users to “adjust the color setting to their preference.”
On top of that, the company will release another software update to fix Wi-Fi problems affecting some Galaxy S8 models.
It’s unclear when, and where, this update will roll out so you’ll want to keep your eyes peeled if you’re running into issues with Wi-Fi connectivity.
The company will also roll out its monthly security updates to the Galaxy S8 and Galaxy S8+ but there’s no guarantee these updates will have bug fixes on board. Most don’t.
There’s also chatter about a Galaxy S8 Android 7.1 Nougat update but thus far, the company appears to be sticking with Android 7.0 Nougat.
You can’t rely on Samsung or your carrier to fix your problems with the Galaxy S8 or Galaxy S8+. If you run into an issue, you’ll want to be extremely proactive.
Install Nougat If You Want Better Security
Let's start with some basics.
If you value your security, and most of you probably do, you'll want to think about installing the Galaxy S7 Nougat update soon after it arrives for your device.
Every month, Google and Samsung release important security patches for Android devices. The Galaxy S7 and Galaxy S7 Android Nougat updates should bring the latest security patches to your device.
Samsung's initial batch of Galaxy S7 Nougat updates delivered the company's January security update while upcoming updates could deliver the patches from the February security update. You can read more about their contents on Samsung's website.
If you failed to download or receive an older security update (December, November, etc), the patches from those updates might be baked into your version of Nougat. If not, you might be forced to install them manually before you can download Nougat.
On top of the patches, Samsung's Galaxy S7 Nougat update brings Samsung Pass, a way to secure your identity using biometric data rather than entering your password or ID.
Samsung Pass is like a master key for your various logins and it relies on Galaxy S7's fingerprint scanner. The biometric data is encrypted and stored safely by Samsung Knox.