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iPhone 11 Problems: 5 Things You Need to Know

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We continue to see complaints about iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max problems as we push deeper into the year.

We continue to get a lot of feedback from the owners of Apple’s former flagship iPhone models. A lot of the feedback is good. These are powerful devices with outstanding cameras and the iPhone 11 series is certainly worth a look if you’re in the market for a new smartphone.

They’re solid phones, but they aren’t perfect. We’re also seeing frustrated users complain about a variety of hardware and software problems.

We haven’t heard about any new widespread “gate” issues, but we have seen complaints about various bugs, performance issues, and issues with the design.

With all of that in mind, we want to take you through the most important things to know, right now, about iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max issues.

This guide we’ll take you through the current state of these issues, potential fixes for problems, places to find feedback about problems, and what’s next for the devices.

iPhone 11 Problems

If you’re having issues activating your new iPhone 11, check Apple’s System Status page. If it’s not showing green, you’ll want to wait until it’s green and then try activating the phone again.

If it’s green and it’s still not working, make sure you have a SIM card inserted in your iPhone. If you’re receiving a “No Sim” or “Invalid SIM” error, you’ll want to head to this guide for assistance.

Some iPhone 11 users are complaining about iCloud Restore issues. This is another common problem with new iPhones. If you run into issues restoring from iCloud, head here for some potential fixes.

We’re also hearing about Face ID problems, issues with first and third-party applications, RAM management problems, Exchange problems, iCloud issues, visual voicemail problems, Bluetooth issues, Wi-Fi issues, and sound problems.

iOS 14.6 users are reporting abnormal battery drain after installing the software. The issue looks like it’s fairly widespread and it’s currently impacting the iPhone 11 series and older iPhone models.

Battery drain issues are extremely common, but given the number of reports, Apple may be forced to release a fix in an upcoming software update.

A number of iPhone 11 users are also complaining about scratched displays and you can read more about those complaints in our report.

We expect the list of iPhone 11 problems to grow as more people adopt these devices in 2021 and beyond.

Where to Find Feedback

If you’re thinking about buying an iPhone 11, iPhone 11 Pro, or iPhone Pro Max, or if you already own one, you’ll want to monitor feedback from owners of these phones. This feedback will alert you to potential issues with the hardware and software.

We recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter, and the MacRumors forums for ongoing feedback about these devices.

We’ve also released our list of reasons to, and not to, install iOS 14.6 on an iPhone and it’s worth a look if you’re on the fence about a move from up from your current version of iOS.

How to Fix iPhone 11 Problems

If you run into a problem on your new iPhone, there’s no need to panic. There’s a good chance you’ll be able to avoid taking it into an Apple Store or your local carrier store for help.

First, take a look at our list of fixes for the most common iOS 14 problems. It will take you through fixes for common issues like broken Bluetooth and busted Wi-Fi.

We’ve also released some tips to help you improve performance and a guide that could help you improve battery life if you’re noticing abnormal drain.

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If you can’t find a fix for your issue in our guides, you’ll want to check Apple’s discussion forums for potential fixes for your problem(s).

If you can’t find anything there, it’s time to get in touch with Apple and you can do so via the company’s support account on Twitter. You can also get in contact with Apple Support via the company’s website.

If you’d rather explain your issue in person, you should take your new phone into your local Apple Store and see if they can diagnose your problem. If you’ve got an Apple Store in your area, and it’s open, you’ll want to schedule a Genius Bar appointment.

Your iPhone is currently under warranty so they might offer you a replacement if the problem is serious enough.

How to Downgrade the iPhone 11

If you’re having issues on your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max, and you’re running iOS 14.6, you can’t downgrade your phone’s software.

Apple’s has stopped signing on iOS 14.5.1 which means iPhone 11 users dealing with performance issues and bugs on iOS 14.6 can no longer move their device back to the previous version of iOS 14 in an effort to improve performance.

Unfortunately, the company has also stopped signing on iOS 14.5 and older versions of iOS so there’s no way back to those versions of iOS either. Keep that it mind if you’re currently having a good experience on one of those versions of iOS 14.

If you’re unfamiliar with the downgrade process our guide will walk you through everything you need to know.

What’s Next

If your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max is struggling, help is on the way.

Apple’s working on an iOS 14.7 update and the software is in beta testing ahead of a release later this year. We expect the release sometime in the summer.

Like iOS 14.6, iOS 14.7 is a milestone upgrade which means it should bring new bug fixes to the iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max.

If you’re interested in iOS 14.7 and the beta, we’ve released a walkthrough that will take you through everything you need to know about the firmware.

Apple’s also confirmed its new iOS 15 operating system and the software is currently in beta ahead of its release this fall.

You could also try downloading the iOS 15 beta onto your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max though most people should wait for the public iOS 15 beta. It arrives in July.

For more on iOS 15 and the beta, have a peek at our walkthrough.

4 Reasons Not to Install iOS 14.6 & 11 Reasons You Should

Install iOS 14.6 for Better Security

Install iOS 14.6 for Better Security

If security is important to you, think about installing iOS 14.6 right away.

iOS 14.6 brings 38 important security patches to the iPhone. If you're curious about the particulars, you can read about them right here.

If you skipped iOS 14.5.1, you get the update's two security patches on board. You can read about them over on Apple's website. Both are related to WebKit. 

If you missed iOS 14.5 you'll get its patches with your upgrade. You can read more about those changes over on Apple's website.

iOS 14.5 also brought Apple's new App Tracking Transparency which lets you control which apps are allowed to track your activity across other companies' apps and websites for ads or sharing with data brokers.

If you skipped iOS 14.4.2, you get its security patch with iOS 14.6. You can learn more about that patch over on Apple's website as well. 

If you missed iOS 14.4.1, you get its patch with your upgrade to iOS 14.6. You can read about that patch right here.

If you skipped iOS 14.4, you get the update's patches with your upgrade. You can learn more about iOS 14.4's security patches right here

If you skipped iOS 14.3 you'll get its nine security updates with your upgrade. You can read more about them on its security site

iOS 14.3 also included a new privacy information section on App Store pages that includes a developer-reported summary of the app’s privacy practices.

If you skipped iOS 14.2, your iOS 14.6 update includes 24 additional security patches. You can learn more about the patches on Apple's security website

If you're still running iOS 13, iOS 14.6 includes iOS 14.0's security updates. 

iOS 14.0 brought 11 new security patches to the iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's website.

In addition to those patches, iOS 14 comes with some security and privacy upgrades including improvements to Home/HomeKit and Safari. 

For instance in Safari, you can now tap the Privacy Report button to better understand how websites handle your privacy.

With iOS 14 on board you can now get information on the App Store that will help you understand the privacy practices of apps before you download them. 

There is also a new recording indicator that will appear at the top of your screen whenever an app is using your microphone or camera. You can see if an app has used them recently in Control Center.

Researchers also discovered that Apple brought a new "BlastDoor" sandbox security system to iOS 14. The system is meant to prevent attacks from occurring via the Messages app. 

You can read more about "BlastDoor" right here

Last update on 2020-12-15. This post may contain affiliate links. Click here to read our disclosure policy for more details. Images via Amazon API

1 Comment

1 Comment

  1. Joe

    09/24/2019 at 12:41 pm

    Recently purchased iPhone 11 and 11 pro. Both have screen blemishes on the internal side of the glass, in upper right corner. They are just above where the cameras are mounted and most visible when off. Could be scratches or some type of smear during build process. Once noticed it is annoying.

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