We continue to see complaints about iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max problems.
We haven’t heard about any widespread issues, but we have seen sporadic complaints about various bugs, performance issues, and problems with their design.
With all of that in mind, we want to take you through the most important things to know, right now, about iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max issues.
Table of Contents
This guide we’ll take you through the current state of these issues, potential fixes for problems, places to find feedback about problems, and what’s next in terms of iOS updates for these devices.
iPhone 11 Problems
If you’re having issues activating your new iPhone 11 model, check Apple’s System Status page. If it’s not showing green, you’ll want to wait until it’s green and then try activating the phone again.
If it’s green and it’s still not working, make sure you have a SIM card inserted in your iPhone. If you’re receiving a “No Sim” or “Invalid SIM” error, you’ll want to head to this guide for assistance.
Some iPhone 11 users are complaining about iCloud Restore issues. This is another common problem with new iPhones. If you run into issues restoring from iCloud, head here for some potential fixes.
We’re also hearing about the following:
- Face ID problems
- Issues with first and third-party applications
- RAM management problems
- Exchange problems
- iCloud issues
- Visual voicemail problems
- Bluetooth issues
- Wi-Fi issues
- Sound problems
- Abnormal battery drain
A number of iPhone 11 users are also complaining about scratched displays and you can read more about those complaints in our report.
We expect the list of iPhone 11 problems to grow as more people adopt these devices throughout the year.
Where to Find Feedback
If you’re thinking about buying an iPhone 11, iPhone 11 Pro, or iPhone Pro Max, or if you already own one, you’ll want to monitor feedback from owners of these phones. This feedback will alert you to potential issues with the hardware and software.
Apple’s pushed its iOS 17 operating system to the iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max. We’ve released a guide that will take you through the best reasons to move your phone to the latest version of iOS 17.
We’ve also released a guide that goes a little deeper into the performance of Apple’s latest iOS 17 upgrade for iPhone, iOS 17.3.1.
How to Fix iPhone 11 Problems
If you run into a problem on your new iPhone, there’s no need to panic. There’s a good chance you’ll be able to avoid taking it into an Apple Store or your local carrier store for help.
First, take a look at our list of fixes for the most common iOS problems. It will take you through fixes for common issues like broken Bluetooth and busted Wi-Fi.
If you can’t find a fix for your issue in our guides, you’ll want to check Apple’s discussion forums for potential fixes for your problem(s).
If you can’t find anything there, it’s time to get in touch with Apple and you can do so via the company’s website.
If you’d rather explain your issue in person, take your new phone into your local Apple Store and see if they can diagnose your problem. If you’ve got an Apple Store in your area, you’ll want to schedule a Genius Bar appointment.
Your iPhone is currently under warranty so they might offer you a replacement if the problem is serious enough.
How to Downgrade iPhone 11 Software
If you’re having issues on your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max, you can try downgrading back to older software if the option is available.
If you’re unfamiliar with the downgrade process, our guide will walk you through everything you need to know.
If your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max is struggling on iOS 17.3.1, or another version of iOS, help is on the way.
Apple’s confirmed a new iOS 17.4 update and it’s in beta testing. We expect the release to come in early March.
If you can’t/don’t want to wait for the software’s official release date, you might try downloading the beta onto your device and see if performance improves.
Install iOS 17.3.1 for Better Security
If security is important to you, and you missed older versions of iOS 17, think about installing Apple's iOS 17.3.1 update right away.
iOS 17.3.1 doesn't have any security updates of its own, but if you missed iOS 17.3 or older, you'll get security patches when you upgrade.
The iOS 17.3 update brought 15 new security patches to iPhone. These will help keep your device and its data protected from harm.
The software also added Stolen Device Protection to iPhone. It increases the security of your iPhone and Apple ID by requiring Face ID or Touch ID to gain access to passwords, make purchases in Safari, and more.
This is useful if someone gets access to your iPhone and its passcode.
iOS 17.2 delivered 10 new security patches to iPhone. If you wish to find out more, you can head on over to Apple's security site for the details.
iOS 17.1.2 had two security patches on board. Both were related to WebKit. If you want to learn more, you can do so right here.
iOS 17.1 brought 18 security fixes to iPhone. It addressed issues within Weather, Status Bar, WebKit, and more.
iOS 17.0.3 brought two patches for two security issues Apple identified within the software. If you want to read about the patches, head here.
iOS 17.0.1 delivered three important patches to iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's security website.
As for iOS 17 itself, it brought 40+ new security patches with it. A staggering number to say the least. If you want to learn more about them, head over to Apple.
In addition to those patches, iOS 17 brings some additional enhancements to privacy and security including improvements to Communication Safety beyond Messages.
It now includes content sent by AirDrop, Contact Posters in the Phone app, FaceTime, and the systemwide photo picker. You now have an option to blur out sensitive photos and videos before you choose to view them.
There's also an expanded Lockdown Mode which will help protect you against cyber attacks.
Apple's also improved sharing permissions and you now have more control over what you share with the apps on your device.
The company also notes that starting in iOS 17, Voice Memos encrypts the titles of recordings stored in iCloud, in addition to the recordings themselves.
If you skipped older versions of iOS, you'll get the security patches from those updates with your iOS 17.3.1 update as well.
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