As we move further and further away from their release, we continue to get a lot of feedback from the owners of Apple’s former flagship iPhone models.
A lot of the feedback is good. These are powerful devices with outstanding cameras and the iPhone 11 series is worth a look if you’re in the market for a new smartphone.
They’re solid phones, but they aren’t perfect. We’re also seeing frustrated users complain about a variety of hardware and software problems.
We haven’t heard about any new, widespread “gate” issues, but we have seen complaints about various bugs, performance issues, and issues with the design. We expect the list of iPhone 11 problems to grow as more people adopt these devices in 2021 and beyond.
This guide we’ll take you through the current state of these issues, potential fixes for problems, places to find feedback about problems, and what’s next for the devices.
iPhone 11 Problems
If you’re having issues activating your new iPhone 11, check Apple’s System Status page. If it’s not showing green, you’ll want to wait until it’s green and then try activating the phone again.
If it’s green and it’s still not working, make sure you have a SIM card inserted in your iPhone. If you’re receiving a “No Sim” or “Invalid SIM” error, you’ll want to head to this guide for assistance.
Some iPhone 11 users are complaining about iCloud Restore issues. This is another common problem with new iPhones. If you run into issues restoring from iCloud, head here for some potential fixes.
We’re also hearing about Face ID problems, issues with first and third-party applications, RAM management problems, Exchange problems, iCloud issues, visual voicemail problems, Bluetooth issues, Wi-Fi issues, and sound problems.
A number of iPhone 11 users are also complaining about scratched displays and you can read more about those complaints in our report.
Where to Find Feedback
If you’re thinking about buying an iPhone 11, iPhone 11 Pro, or iPhone Pro Max, or if you already own one, you’ll want to monitor feedback from owners of these phones. This feedback will alert you to potential issues with the hardware and software.
We’ve also released our list of reasons to, and not to, install iOS 14.4 on an iPhone and it’s worth a look if you’re on the fence about a move from up from your current version of iOS.
How to Fix iPhone 11 Problems
If you run into a problem on your new iPhone, there’s no need to panic. There’s a good chance you’ll be able to avoid taking it into an Apple Store or your local carrier store for help.
First, take a look at our list of fixes for the most common iOS 14 problems. It will take you through fixes for common issues like broken Bluetooth and busted Wi-Fi.
- Stunning 13.3-inch Retina display with True Tone technology
- Backlit Magic Keyboard and Touch ID
- Tenth-generation Intel Core i3 processor
- Intel Iris Plus Graphics
- Fast SSD storage
If you can’t find a fix for your issue in our guides, you’ll want to check Apple’s discussion forums for potential fixes for your problem(s).
If you can’t find anything there, it’s time to get in touch with Apple and you can do so via the company’s support account on Twitter. You can also get in contact with Apple Support via the company’s website.
If you’d rather explain your issue in person, you should take your new phone into your local Apple Store and see if they can diagnose your problem. If you’ve got an Apple Store in your area, and it’s open, you’ll want to schedule a Genius Bar appointment.
Your iPhone is currently under warranty so they might offer you a replacement if the problem is serious enough.
How to Downgrade the iPhone 11
If you’re having issues on your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max, and you’re running iOS 14.4, note that you can longer downgrade your phone’s software.
Apple recently stopped signing on iOS 14.3 which means iPhone 11 users dealing with performance issues and bugs on iOS 14.4 can’t move back to the previous version of iOS 14 in an effort to improve performance.
If you’re unfamiliar with the downgrade process our guide will walk you through everything you need to know for next time.
Next iOS 14 Update for iPhone 11
If your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max is struggling, you might be on your own for a bit.
Apple’s confirmed a new iOS 14.5 update and the software is currently in beta testing ahead of its official release sometime later on this year.
iOS 14.5 is a milestone upgrade which means it will carry new features, bug fixes, and security updates. As of right now, it has a lengthy list of changes.
The company says the update will arrive sometime in early spring. Spring in the United States starts on March 20th, but we could certainly see the software roll out sooner than that.
If you can’t wait for the official version of iOS 14.5 to arrive, you can download the pre-release version of the firmware onto your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max right now.
For more on the iOS 14.5 update and the beta, have a look at our guide.
Install iOS 14.4 for Better Security
If security is important to you, think about installing iOS 14.4 right now.
iOS 14.4 has important security patches on board and you can read about them right here. These patches will help protect your iPhone from harm.
If you skipped iOS 14.3 you'll get its nine security updates with your upgrade. You can read more about them on its security site.
iOS 14.3 also included a new privacy information section on App Store pages that includes a developer-reported summary of the app’s privacy practices.
If you skipped iOS 14.2, your iOS 14.4 update includes iOS 14.2's 24 security patches. You can learn more about the patches on Apple's security website.
If you're still running iOS 13, iOS 14.4 include iOS 14.0's security updates.
iOS 14.0 brought 11 new security patches to the iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's website.
In addition to those patches, iOS 14 comes with some security and privacy upgrades including improvements to Home/HomeKit and Safari.
For instance in Safari, you can now tap the Privacy Report button to better understand how websites handle your privacy.
With iOS 14 on board you can now get information on the App Store that will help you understand the privacy practices of apps before you download them.
There is also a new recording indicator that will appear at the top of your screen whenever an app is using your microphone or camera. You can see if an app has used them recently in Control Center.
Researchers also discovered that Apple brought a new "BlastDoor" sandbox security system to iOS 14. The system is meant to prevent attacks from occurring via the Messages app.
You can read more about "BlastDoor" right here.
Last update on 2020-12-15. This post may contain affiliate links. Click here to read our disclosure policy for more details. Images via Amazon API
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