These are solid phones, but they aren’t perfect. We’re also seeing frustrated iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max users complain about a variety of hardware and software problems.
We haven’t heard about any new widespread issues, but we have seen complaints about various bugs, performance issues, and issues with the design.
This guide we’ll take you through the current state of these issues, potential fixes for problems, places to find feedback about problems, and what’s next in terms of iOS updates for these devices.
iPhone 11 Problems
If you’re having issues activating your new iPhone 11 model, check Apple’s System Status page. If it’s not showing green, you’ll want to wait until it’s green and then try activating the phone again.
If it’s green and it’s still not working, make sure you have a SIM card inserted in your iPhone. If you’re receiving a “No Sim” or “Invalid SIM” error, you’ll want to head to this guide for assistance.
Some iPhone 11 users are complaining about iCloud Restore issues. This is another common problem with new iPhones. If you run into issues restoring from iCloud, head here for some potential fixes.
We’re also hearing about Face ID problems, issues with first and third-party applications, RAM management problems, Exchange problems, iCloud issues, visual voicemail problems, Bluetooth issues, Wi-Fi issues, sound problems, and quite a few complaints about abnormal battery drain.
A number of iPhone 11 users are also complaining about scratched displays and you can read more about those complaints in our report.
We expect the list of iPhone 11 problems to grow as more people adopt these devices in 2022 and beyond.
Where to Find Feedback
If you’re thinking about buying an iPhone 11, iPhone 11 Pro, or iPhone Pro Max, or if you already own one, you’ll want to monitor feedback from owners of these phones. This feedback will alert you to potential issues with the hardware and software.
We’ve put together a list of the best reasons to, and not to, install the latest version of iOS 15. The current version of iOS 15 is iOS 15.7.
Apple’s also pushed its iOS 16 update to the iPhone 11, iPhone 11 Pro, and iPhone Pro Max. We’ve released a guide that will take you through the best reasons to move up from iOS 15 to iOS 16.
How to Fix iPhone 11 Problems
If you run into a problem on your new iPhone, there’s no need to panic. There’s a good chance you’ll be able to avoid taking it into an Apple Store or your local carrier store for help.
First, take a look at our list of fixes for the most common iOS problems. It will take you through fixes for common issues like broken Bluetooth and busted Wi-Fi.
If you can’t find a fix for your issue in our guides, you’ll want to check Apple’s discussion forums for potential fixes for your problem(s).
If you can’t find anything there, it’s time to get in touch with Apple and you can do so via the company’s support account on Twitter. You can also get in contact with Apple Support via the company’s website.
If you’d rather explain your issue in person, you should take your new phone into your local Apple Store and see if they can diagnose your problem. If you’ve got an Apple Store in your area, and it’s open, you’ll want to schedule a Genius Bar appointment.
Your iPhone is currently under warranty so they might offer you a replacement if the problem is serious enough.
How to Downgrade
If you’re having issues on your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max, you can try downgrading back to older software if the option is available. Currently, it is.
If you’re unfamiliar with the downgrade process our guide will walk you through everything you need to know.
If your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max is struggling on iOS 16.0, iOS 15.7 or another version of iOS 15, help is on the way.
Apple says it plans to release a new version of iOS 16 in September to address some of the more prominent issues impacting iOS 16. We assume this update will arrive as iOS 16.0.2.
The company’s also confirmed an iOS 16.1 update and it’s currently in beta testing ahead of a release later this year. We expect it to arrive in October alongside iPadOS 16.1 and macOS Ventura.
If you don’t want to wait for the official release date, you might try downloading the iOS 16.1 beta and see if it helps resolve your issues.
Install iOS 15.7 for Better Security
If security is important to you, you'll want to think about installing Apple's iOS 15.7 update right away.
iOS 15.7 brings 11 security patches along with it. If you want to take a look at the details, head over to Apple's security site for more.
If you missed iOS 15.6.1, it had two security patches on board which are essential if you want to keep your device and its data safe from harm. You can read more about the pair on Apple's website.
If you missed Apple's iOS 15.6 update, it had 30+ security upgrades on board. You can learn more about them right here.
If you missed iOS 15.5 it brought 27 new security patches to the iPhone. You can learn more about these patches over on Apple's security site.
If you missed iOS 15.4.1, it had one new security patch on board. You can read more about it over on Apple's website.
If you missed the iOS 15.4 update, it had a whopping 36 new security patches on board. If you want to learn more about these patches, head on over to Apple's security site for the particulars.
If you missed iOS 15.3.1, it had one security patch on board. For more about it, head over to Apple's security page.
If you missed iOS 15.3, you'll also get its patches with your upgrade. iOS 15.3 brought 10 new security patches to iPhone users. If you're interested in the details, you can read more about them right here.
If you missed iOS 15.2.1, you'll get its security patch with your upgrade. You can learn more about the change over on Apple's website.
If you missed Apple's iOS 15.2 update, you'll get its 30+ security patches with your upgrade. You can read all about them over on the company's security site.
iOS 15.2 also included some important upgrades to privacy. The software brought the company's App Privacy Report to Settings. This lets you see how often your apps have accessed your location, photos, camera, microphone, contacts and more during the last seven days. You can also see their network activity.
In addition, iOS 15.2 brought Apple's communication safety features for kids. You'll find these features in the Messages app, in Siri, in Spotlight, and in Search.
If you missed iOS 15.1, iOS 15.7 will bring its security patches to your iPhone. You can read more about them on Apple's website.
If you missed iOS 15.0.2 you'll also get its security patch with your upgrade. You can learn more about it right here.
iOS 15.0 also brought numerous security patches to your iPhone. If you'll be moving up from iOS 14 and you're interested in the exact nature of these improvements, you can read about them over on Apple's security website.
Apple's updated its website with new information about iOS 15's batch of security patches. The company now says the software patched up an issue that could have exposed a user's private Apple ID information and in-app search history. It also says iOS 15 patched up an issue that allowed apps to override Privacy preferences.
If you skipped iOS 14.8 or any older versions of iOS, you'll get the security patches from those updates with your iOS 15.7 update as well.
In addition to those patches, iOS 15 comes with some security and privacy upgrades including improvements to Siri. Requests made to Siri are now processed on the device itself using Neural Engine. This makes it more secure.
If you're an Apple Card user, you'll now get a security code that changes regularly to use when you make online transactions.
Apple's also included a built-in authenticator that's similar to Google Authenticator. This will let you generate verification codes for enhanced sign-in security under your Passwords.
There's also a Mail feature that hides your IP address.
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