iPhone 7 and iPhone 7 Plus problems continue to popup as we push into 2018.
As we push into the new year we continue to hear, and see, complaints about various iPhone 7 and iPhone 7 Plus problems. Some users are running into minor bugs, others are running into serious issues with their device.
With that in mind, we want to take a look at the current state of iPhone 7 Plus and iPhone 7 problems. We also want to make sure that you’re prepared for the future, just in case you run into an issue with your iPhone 7 or iPhone 7 Plus. iPhone issues can popup out of nowhere.
This roundup offers a look at the issues themselves and some steps to take if you do happen to run into a problem with your device.
iPhone 7 Problems
The earliest iPhone 7 problems centered around iCloud Restore and Activation issues. These were the same issues that affected the iPhone 6s and iPhone 6s Plus at launch.
Complaints about these issues have died down in the months since the iPhone 7 launch, but if you do happen to run into an activation or iCloud Restore problem, head here for more on these problems and potential fixes.
— Jeremy Lucas (@Jeremy_Lucas8) October 15, 2017
— Scott Smith (@heyscottsmith) October 17, 2017
Is it the iPhone 7 or iOS 11 that is always turning my Bluetooth on?!
— I, Dionysia (@iDionysia) October 8, 2017
My iPhone 7 battery dies so fast recently tf
— Juan (@juanitorecinos) January 4, 2018
my iphone 7 battery life sucks, @Apple explain.
— lo☀️ (@laurennntobolic) January 9, 2018
iPhone 7 and iPhone 7 Plus problems go beyond iCloud Restore and activation issues. We’re also seeing complaints a variety of other bugs.
We’re hearing about severe battery drain, issues connecting to Wi-Fi, problems connecting to Bluetooth (a big problem given that the two phones don’t come with a 3.5mm headphone jack), touchscreen issues, problems with various applications, issues syncing photos, and much more.
Apple’s discussion forums and social sites like Twitter continue to fill up with complaints about problems plaguing the two flagship devices.
It’s impossible to predict what you might run into during your time with the iPhone 7 so you’ll want to occasionally make a backup of the files stored on your phone.
If you don’t know how to do that, we’ve put together a guide that will take you through the backup process using Apple’s iTunes software.
If you don’t want to use iTunes, we also have a guide that details the backup process via Apple’s iCloud service.
We’ve also put together a list of things to do before installing the latest iOS 11 update on your iPhone 7 or iPhone 7 Plus and it’s worth a look if you’re new to iOS and iPhone or if you simply need some additional help.
Where to Find Feedback
If you need additional help, there are a number of other places to look for fixes and feedback about iPhone 7 and iPhone 7 Plus performance.
We’ve put together some reasons to and not to install the iOS 11.2.2 update. Start there. We’ve also released our impressions of the iPhone 7’s iOS 11.2.2 update and it’s a great resource if you want to keep tabs on the upgrade’s performance.
We also recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter/Facebook, and the MacRumors forums for additional feedback about Apple’s iPhone 7 and its iOS 11 updates.
How to Fix iPhone 7 Problems
If you do run into a problem with your iPhone 7 or iPhone 7 Plus, there’s no need to panic. There’s a good chance you’ll be able to fix the issue from the comforts of your computer chair.
We’ve put together a list of fixes for common iPhone 7 problems and it offers fixes for Wi-Fi issues, issues with Bluetooth, and more. We’ve also put together some tips to help you improve performance and battery life.
Your last line of defense is Apple itself. If you can’t fix your iPhone 7 problem on your own, you have a couple of options.
If customer service can’t help you, and you still can’t fix your issue, you might think about taking your phone into an Apple Store.
Make an Genius Bar appointment and have them run diagnostics on your device to see if they can pinpoint the problem. Your iPhone 7 is under warranty so they might offer you a replacement if they can’t fix the issue.
If you recently downloaded an update on your iPhone 7 and you start experiencing problems problems, you might be able to downgrade back to an older version.
Downgrading isn’t a guaranteed way to fix performance issues but it’s an option if you decide you’ve had enough of your device’s poor performance.
Apple typically keeps the downgrade loophole open for a week or two after a new update’s release so you’ll need to act quickly if you want to make the move back down.
The downgrade is currently open. Apple is signing off on older versions of iOS 11 which means you can no longer downgrade from iOS 11.2.2 if it starts giving you trouble.
For more on the downgrade process, please take a look at our guide.
Apple’s confirmed a brand new iOS 11 update and we expect it to arrive in early 2018.
The iOS 11.2.5 update is confirmed and it’s currently in beta ahead of an unknown release date for Apple’s iPhone 7 and iPhone 7 Plus.
The update appears to be a relatively minor update though we do expect it to include bug fixes for lingering iPhone problems.
Keep an eye out for iOS 11.2.5 as we push deeper into the month.
Install iOS 11.3 for Better Security
iOS 11.3 also includes a new privacy feature. When an Apple feature wants to use your personal information, an icon now appears with a link to access detailed information about how your data will be used and protected.
If you're running iOS 11.2.5 or older, you're exposed to an issue that lets people send a specific character that will crash an iOS-powered device and block access to the Messages app. It can also block apps like Facebook Messenger, Gmail, Outlook, and WhatsApp.
The iOS 11.2.6 update's main purpose was to patch up this issue. If you skipped iOS 11.2.6, you'll get these enhancements with iOS 11.3.
If you're running iOS 11.2.2 or below and receive a certain GitHub link through your Messages app, your iPhone or iPad can lockup or respring. The Messages app will also become unusable.
If you're on iOS 11.2.1, your iOS 11.3 update includes security improvements to Safari and WebKit to mitigate the effects of Spectre. If you're running an older version of iOS, your iOS 11.3 update will come with a lot more.
Apple's iOS 11.2 update fixed several problems, but it also brought problems of its own including a potentially nasty zero-day iOS HomeKit vulnerability.
The vulnerability, discovered by Tian Zhang, allowed for unauthorized control of HomeKit accessories including garage door openers and smart locks.
Apple quickly rolled out a server-side fix, but the company restored full functionality with the release of iOS 11.2.1. If you skipped iOS 11.2.1 and use HomeKit, you should download iOS 11.3.
If you skipped iOS 11.2, you'll get a few more patches with your iOS 11.3 update. Apple's iOS 11.2 update delivered 11 patches including one for Mail and one for Wi-Fi.
The iOS 11.2 and iOS 11.2.1 updates also patched up a widespread security issue called "Meltdown." Apple says its analysis suggests it "has the most potential to be exploited."
Meltdown affects all iOS 11 powered devices so we highly recommend downloading iOS 11.3 if you skipped iOS 11.2.
If you skipped iOS 11.1.2, iOS 11.1.1, and iOS 11.1, you'll get additional patches with your iOS 11.3 update.
The iOS 11.1 update delivered eight security patches including a fix for a serious Wi-Fi vulnerability called KRACK or Key Reinstallation Attack. KRACK is an exploit that targets the common WPA2 encryption protocol.
If you're just now making to move from iOS 10 (or whatever you're on) to iOS 11, your iOS 11.3 update will come with additional security features.
In iOS 11 you can't establish trust with a PC using fingerprints alone. You'll also need to put in a full passcode in order to gain that trust.
If you skipped older versions of iOS, your iOS 11.3 update will come with an even longer list of security patches.
Apple's iOS 10.3.3 update delivered 24 security patches addressing potential issues with Contacts, Messages, Notifications, and Safari. It also included a patch for a potentially dangerous Wi-Fi exploit called "Broadpwn."
If you skipped iOS 10.3.2 you'll get 23 additional patches with iOS 11.3. And if for some reason you missed iOS 10.3, you'll get 60 security patches with your iOS 11.3 update.
If you want to protect the data you store on your iPhone, iPad, or iPod touch, you should make your move to iOS 11 and iOS 11.3 soon.
This is particularly important for those of you running older versions of iOS.