Home Android Nexus Android 7.1.2 Problems: 5 Things You Need to Know

Nexus Android 7.1.2 Problems: 5 Things You Need to Know

Google’s Android 7.1.2 Nougat update continues to cause problems for Nexus 5X, Nexus 6P, Pixel, and Pixel XL users.

The company’s original Android 7.1.2 Nougat update delivered bug fixes, security patches, some useful new fingerprint gestures for the Nexus 5X and the Nexus 6P, and a collection of annoying problems.

The Android 7.1.2 Nougat update went through a pretty lengthy beta but problems have, unsurprisingly, slipped through the cracks. Google’s latest Android 7.1.2 build (the May security patch) is also causing issues for some Pixel and Nexus users.

With that in mind,  we want to take a look at the Android 7.1.2 Nougat problems plaguing owners of the Nexus 6P, Nexus 5X, and Nexus Player. We’ll also take a brief look at some of the Android 7.1.2 problems impacting the Pixel, Pixel XL, and Pixel C.

Our roundup covers the initial batch of Android 7.1.2 issues and it also provides some tips and remedies we think could come in handy if and when you do run into an issue with the brand new version of Android Nougat.

Prepare for Android 7.1.2 Nougat

Android 7.1.2 and it changes are certainly tempting, particularly for those of you dealing with Android Nougat problems. While you might be tempted to install the Android 7.1.2 update the second it arrives on your device, we recommend doing some prep work. It could go a long way toward preventing Android 7.1.2 issues.

It’s impossible to predict how Android 7.1.2 Nougat will fare on your device. This is precisely why you should do some prep work before you install it. This way, you’ll be prepared if and when you do run into something.

We recently put together a step-by-step guide that will take you through the pre-installation process we used.

If you don’t have a lot of time to prepare you’ll want to make sure all of your important files/data are backed up before making the move to Android 7.1.2.

Android 7.1.2 Nougat Problems

Google’s Nexus forums (and Pixel forums) are filling up with complaints about the Android 7.1.2 Nougat update.

Nexus 5X and Nexus 6P users are reporting boot loops, installation problems, issues with the fingerprint sensor, camera problems, various problems with Bluetooth, charging problems, problems typing, abnormal battery drain, and cellular data issues.

Pixel users are running into similar problems. Pixel and Pixel XL owners are noticing battery drain, issues with Bluetooth with Wi-Fi, installation problems, problems with the microphone, various issues with sound, issues with Google Assistant, and issues with the fingerprint sensor.

We expect the complaints to pickup as the OTA picks up speed and more people decide to make the jump from older versions of Android Nougat to Android 7.1.2.

Pixel problems & fixes

So far, most of these Android 7.1.2 issues appear to be isolated. Outside of the issues with the fingerprint sensor, we haven’t seen any reports of widespread bugs or issues though that could certainly change down the road.

There’s no guarantee you’ll encounter one of these issues on your device but the potential for problems should motivate you to prepare your smartphone or tablet for your Android 7.1.2 Nougat update.

Where to Find Android 7.1.2 Feedback

As we push away from the Android 7.1.2 update’s release you’ll want to keep an eye on Android 7.1.2 feedback. This feedback will alert you to potential benefits of Android 7.1.2 and it’ll also make you aware of issues plaguing the operating system.

Thankfully, we’re already seeing Android 7.1.2 Nougat users post feedback on social media sites like Twitter and Facebook.

We’ve also put together our impressions of the Nexus 5X Android 7.1.2 update. They include a quick look at its performance. (Quick note: We aren’t seeing the fingerprint issues other Nexus 5X owners are seeing on Android 7.1.2.)

We’re also seeing useful feedback emerge on Google’s Pixel Help ForumsGoogle’s Nexus Help forums, XDA-Developers, YouTube, and Android-centric forums like Android Central Forums.

Short-term feedback is useful but you’ll also want to make sure you dig into long-term feedback from Android 7.1.2 users, especially if you’re using an older device like the Nexus 6P or Nexus 5X.

How to Fix Nexus Android 7.1.2 Problems

If you’ve run into trouble with Android 7.1.2 Nougat, don’t panic. There’s a good chance you’ll be able to fix your issue from the comfort of your computer chair or couch.

We’ve put together a list of fixes for the most common Nexus Android Nougat issues. If you don’t know where to turn, it’s a great starting point.

If you’re dealing with an Android 7.1.2 fingerprint issue on your Pixel or Nexus, try flashing the Android 7.1.2 Nougat update.

It appears these fingerprint sensor issues are more prevalent on devices running the OTA version of Android 7.1.2.

We’ve also put together another guide that will show you how to fix Nexus Android Nougat battery life problems. If your battery doesn’t return to normal after a couple of days with Android 7.1.2 on board, take a look there.

If you can’t find what you’re looking, take a peek at Google’s official Nexus Help Forums or Google’s Pixel Help forums. You might also try XDA-Developers.

We also recommend getting familiar with the downgrade process. Downgrading back to an older version of Android Nougat could help your device’s performance.

If you’re unfamiliar with the downgrade process for Nexus devices, take a look at this guide courtesy of the Nexus Help Forums.

What’s Next

If you’re in need of a fix you can’t rely on Google.

Google hasn’t confirmed Android 7.1.3 or Android 7.2 so there’s a chance Android 7.1.2 will serve as the last version of Nougat.

The company will continue to roll out its monthly security updates to Nexus and Pixel devices but there’s no guarantee those will help your performance. The May security update doesn’t appear to have any bug fixes on board.

Google’s also confirmed Android O, its next mobile operating system, with a beta release. The Android O beta is currently limited to a few Nexus and Pixel devices.

The company will probably outline the Android O update at Google I/O in late May but don’t expect a final version of the software to arrive later on this month. That’s almost certainly being saved for later this year.

If you run into an Nexus or Pixel Android 7.1.2 problem you’re probably on your own for a few more weeks. At least.

9 Things to Do Before Installing the Nexus Android 7.1.2 Update

Get Familiar with Android 7.1.2 Nougat

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Get Familiar with Android 7.1.2 Nougat

One of the first things you'll want to do before installing Android 7.1.2 Nougat is to get familiar with the update. Blindly installing Android 7.1.2 Nougat on your device is a bad idea, particularly for novice Android users.

If you haven't been following the Developer Preview, now would be a great time to get acquainted with Android 7.1.2 and its various changes. Some are big and obvious. Others are much smaller and harder to locate. 

We've put together a guide that will walk you through Android 7.1.2 Nougat versus Android Nougat and Android Marshmallow. You can also get a feel for the changes here in this Android 7.1.2 Nougat release roundup.

It's in your benefit to dig into the update prior to installing it. This way, you won't be caught off guard by any of the changes. 

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One Comment

  1. William

    04/24/2017 at 10:31 am

    I am glad I found this. The random reboots are becoming an issue, especially for those of us who use our phones as alarms, as the Nexus 5x requires me to input my pin before finishing booting. It rebooted overnight yesterday – lucky for me I set my Echo Dot as a secondary alarm.

    The bluetooth bug pops up at random – it will just randomly decide that it won’t connect with anything, and requires a reboot of not only my phone, but the device I am connecting to (rebooting just one or the other does not fix the problem). This is true with my car stereo, my Echo Dot, and my Vizio Soundbar.

    The Hotspot will suddenly stop working, but this seems to be related to cellular data dropping out. A reboot is required to fix this – putting it into airplane mode and taking it back out does not fix the issue. Once I had to reseat the sim card.

    The camera will suddenly crash in the middle of shooting video. Quite annoying.

    Plugging in an external hard drive works fine with the ES File Explorer, but for some reason crashes the internal file browser (in settings) if I format the hard drive as exfat. Once again, ES File Explorer has no issues.

    I am suddenly not able to dismiss news stories in Google menu, and half the time, the weather does not show at all, or is showing the weather from the day before.

    I seem to be missing about 8 gig of storage space. The OS, apps, data and free space combined seem to add up to around 24 gig. Weird.

    There may be an issue with the mic as well. People will complain that I will just drop out. At first, I thought this was due to crappy cellular coverage, but happens even at home using WiFi calling on a Fiber internet connection.

    I am finding my phone in Do Not Disturb quite often. While I sometimes put it there myself, it is really rare that I do. I find it in Do Not Disturb mode about once a day.

    It is not remembering my Auto Rotate options, and will randomly set it back to Do Not Rotate.

    Gmail (not Inbox – my school e-mail goes through the Gmail program) for some reason only syncs once a day, even if I try to force it to sync.

    Luckily I have not had any issues with power or charging or battery drain or the fingerprint scanner.


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