Wish App: 5 Things Users Need to Know

The Wish app is one of the most popular free iPhone apps now as shoppers turn to this bargain shopping app to look for presents and for things they wish they owned.

Wish is a shopping service in the U.S. and the UK that puts consumers directly in touch with sellers in China to buy clothing, electronics, and gadgets at a steep discount. Many times you are buying a copy of a name brand or an unbranded version. Sometimes you will find a real product on Wish, but they typically sell out very fast.

Shoppers can use the Wish website or the Wish app that is available on most major platforms to shop through an array of items.

The Wish App took off in late 2015 around the holiday shopping season and there are still many users in 2017. Shipping times and selection are still varied based on what you are looking for, but there are more Wish app reviews that can help you get a good deal and avoid bad purchases.

What shoppers need to know about the Wish app for iPhone, Android and Windows Phone.
What shoppers need to know about the Wish app for iPhone, Android and Windows Phone.

While the Wish app is proving popular for shopping through 2017, there are some things that users need to know about this app before placing an order.

Here is what savvy shoppers need to know about the Wish app on iPhone, Android and other platforms.

What is the Wish App?

The Wish app connects mobile users to the Wish website, where they can buy clothing, accessories, gadgets and more at steep discounts. There are a lot of various items for sale, including products that look a lot like name brand versions — but are not the same.

You can buy all kinds of things in the Wish app.
You can buy all kinds of things in the Wish app.

For example, there is a Bluetooth stereo neckband headset that looks like the LG Tone Pro, but instead of $69 it is only $6. There are many other similar style deals with smart watches, selfie sticks, jewelry and more. In addition to the normal savings, there are also daily and hourly deals.

Shoppers can download the Wish app for iPhone, iPad, Android, Windows Phone and Amazon Fire.

You Need an Account to Use Wish

Like many shopping apps you need a Wish account to use the Wish app. Until you register you cannot see any of the deals, so you’ll need to sign up to figure out if you want something that they sell.

Even when you go online, you will need to create an account before you can see what the service sells.

What’s the Wish App Catch?

The biggest catch with the Wish app is that you will not get your items fast. Shipping ranges from 11 days to 22 days for many items, which means if you order now you might get the item in time for Christmas.

Do your research before you buy things in the Wish app.
Do your research before you buy things in the Wish app.

These items ship straight from China, which is why things are not arriving in two or three days like you get from Amazon and other retailers.

Keep in mind if you get a defective item it may take up to two days to hear back from Wish customer support. From there you can ask for a refund or exchange. Check the reviews for information about shipping times before you order.

Look for Reviews and Actual Photos

As you look for items to buy in the Wish app, you can read reviews to see what other people say about the quality of the items.

You can also read the Store Ratings to see how that store is overall before placing an order.

The best thing to do is skip past the product photos that the seller uploads and look at user photos of the products to see how the actual product looks and what users have to say about it.

Watch some video reviews of the Wish app purchases on YouTube to see what people think of what they get. There are a ton of users who post Wish app hauls and reviews on YouTube to help show off what the actual products look like and how they fit.

You can see many reviews of the products and you will hear from users about the shipping, which can take months in some cases.

Wish App Shipping

Wish App - 3Many of the items that you buy in the Wish app ship for free from China, which is a pretty impressive deal. That’s why it takes up to three weeks for some items to arrive.

You can see the shipping cost and estimated arrival for each item as you shop. If you buy from different stores you may need to pay various shipping charges.

Make sure you check this before purchasing, especially if you are buying heavy or bigger items. Some amazing looking deals are no longer a good deal when you factor in shipping.

44 Comments

  1. Nerrujhol

    12/05/2015 at 7:54 am

    1=22 my best friend’s step-sister makes $62 every hour on the laptop . She has been without work for 6 months but last month her pay check was $14905 just working on the laptop for a few hours.
    you can try here…. See More

    Reply

  2. Deitra Pawley

    02/06/2016 at 6:17 pm

    I wish I knew about this app when I was buying doll clothes

    Reply

  3. CDM

    02/15/2016 at 7:53 pm

    The Wish app sucks my 90$ Lazer was in pieces when it arrived , no costumer service #, the 9nly way to get the costumer service number was from my bank when I complained about poor quality , and I was refunded my $$$. Products on the wish app are broken products they cheaply fix !! The costumer service # is a cell phone, that’s says inbox I’d full ! FRAUD App 100%

    Reply

    • Philip cook

      03/24/2016 at 2:21 pm

      One broken item & suddenly everything crap !! When you’ve picked all your toys that you threw out of your pram,take a few seconds & actually think !!
      If you read it properly you’ll see the list on the left of every single item is the names of the actual store you got it from along with the option to contact the seller.
      So you don’t even need to go to customer services, which I add is also easy to get hold of,the prices of a HUGE amount of different items is amazing,as is aliexpress website in China,also FREE shipping on most things.
      So with ALL that saving & only a few weeks for delivery, STILL THERE ARE PEOPLE LIKE YOU ARE NEVER HAPPY,NO MATTER HOW CUSHY THINGS ARE,I hope no one took notice of your complaining, as you may have put off people with kids or something and a low income that would benefit greatly,especially for Xmas time !!

      Reply

  4. Patricia

    02/22/2016 at 1:26 pm

    Ya U said it ..I got 4 blk nose strips packages 4 blk heads n they sent um n I didn’t order um.. I never got my eyebrow pencil .lite brown WATERPROOF ..N CANT GET REFUND CAS NO DAMN SERVICE I WONT ORDER AGAIN ..PATRICIA COLEY.

    Reply

  5. Patricia

    02/22/2016 at 1:30 pm

    Yes …I got their so called phone # on my discover statement n sorry the phone #doesn’t have voice mail set up……N NEVER ANSWER AND IN CALIFORNIA …??????????A TOTAL RIP OFF

    Reply

  6. Asha

    03/08/2016 at 2:06 am

    Some of you must be technologically challenged. I use Wish all the time. Sometimes I get my items, and when I don’t they literally have a “did you receive your order yes/no” option. When no is selected it immediately gives you a refund. And when that isn’t an available option, I’ve also received refunds from the “shipping is taking too long” or “shipment not received”. You don’t need to call or email anyone, you just need to pay attention.

    Reply

    • Tany

      08/14/2017 at 4:16 am

      You must be working for wish seeing you praising them so as our stuff hasn’t arrived at all and refund ISNT immediately as your shit talk as the not informed mevits 5-14 days!! Wish staff need to shut up!!

      Reply

      • Kayley

        08/14/2017 at 9:43 pm

        I didn’t get an item and it’d been about a week after the estimated arrival date. I sent them a message saying I didn’t get the item, they instantly gave me a refund. Then a week later the item arrived. You just had a bad experience.

        Reply

  7. Philip cook

    03/24/2016 at 2:26 pm

    Exactly right I’ve bought loads of things for a couple of years now,only one item went missing, I was refunded immediately with no problems at all.

    Reply

  8. Faythe Wells

    04/12/2016 at 2:13 pm

    I’ve never had an issue that cannot be solved. Read things thouroughly, like a good consumer ought to, and you should not have any “rip offs”. Be aware that it is basically a mobile Dollar Tree, things are not always going to be the best thing ever, but this is why you read the reviews. Read a negative one for every positive one.

    Reply

  9. Mitchel

    05/08/2016 at 10:10 am

    Anybody body buying at Wish should know that they can get the exact same mostly at ShopZero ( http://www.shopzero.net) – the only difference is at ShopZero all products are free (chinese stuff) and only have to pay for shipping…

    Reply

  10. Loren

    05/09/2016 at 9:42 pm

    I can only imagine how little workers in China get paid for making these products if the company is able to charge so little, ship for so little, and literally refund anyone who just says they never received their item. This is sick and I will be deleting the app now that I fully know what it is. It’s not worth the guilt of knowing what someone went through to make some shitty knock off version that I bought for next to nothing and probably won’t like anyway because the quality of these items is ALWAYS crap. I tried ordering things from China 3 times and the products are always completely misrepresented. Would you want your child (or parent) working in the conditions that most workers in China work in just so someone halfway across the world could have a low quality item made with cheap materials that will surely break or wear out super quickly? Hate this system. Check out this article for more starting info and then search on YouTube to find real interviews and individual stories of people who are being taken advantage of in this system just so others can buy something cheaper. Bleh.

    http://www.nytimes.com/2008/01/05/business/worldbusiness/05sweatshop.html?smprod=nytcore-iphone&smid=nytcore-iphone-share

    Reply

  11. April Muir

    06/02/2016 at 10:51 pm

    A wish come true or nightmare?! I am disappointed with the quality and snail-like shipping speed. I found a more interesting and reliable shopping app called FashionTIY in app store.

    Reply

    • Jennifer

      09/18/2017 at 1:34 am

      Wow, thanks! Downloaded FashionTY — good suggestion – just started browsing and looks pretty cool – so far, I would recommend it —- Anyone else have any experience with this app?

      Reply

  12. Daniela

    08/18/2016 at 5:23 pm

    I don’t know why people are so unhappy with Wish! You’re complaining about crappy service and quality when all you have to do is read the reviews! Anyone with common sense should know this! And the shipping only takes about 10 days do you have so little patience that you can’t wait 10 days for a package? I’ve ordered over 20 items and everything has come in perfect condition and were so cheap. I don’t regret buying any items because I know to check reviews and look at customer photos before buying.

    Reply

    • Tanya

      08/14/2017 at 4:23 am

      Wow!!! Wish we could get our stuff in 10 days!!! What a bullshiter!!! Its 2 MONTHS already and we didn’t get our stuff!!! Stop talking shit!!!

      Reply

  13. Rachel Moser

    09/14/2016 at 5:58 am

    Not only have I never had an issue getting refunded when stuff doesn’t come but I have been refunded over things being poor quality. I have been refunded over things not being the correct size even though it is the size that I ordered their size charts are wrong. I have been refunded 4 things coming in the wrong color. I have been refunded because I accidentally ordered something. I have never been asked to ship the item back. I always get a very quick response by just going to the my orders page and requesting a refund from their.

    Reply

  14. Kari

    10/08/2016 at 7:40 am

    How do you use promo code for wish? When do you put it in and have you ever had a promo code work for fee shipping?

    Reply

  15. Staci Jc

    12/15/2016 at 8:47 pm

    My friends, family and I shop from Wish quite often. I agree with the comments about quick resolutions to shopping issues. If an item is not received by the due date, you can contact customer service via the app by sending a message. They may ask you to wait a few more days, and if your item is not received, they will promptly refund your money. Even if you don’t want to contact customer service and just want a refund for an item not received, you can choose that option and your money will be refunded. At least that’s how it worked with me for the few items I didn’t receive. I will advise users to read the product descriptions, especially the size conversions, and view the actual product images posted by buyers. On a phone, you can view buyers’ images and ratings by clicking on the Product Reviews tab. We’ve purchased tons of things from Wish over the years and have been very pleased. (Note: I wear a US size Med for a winter jacket. I purchased a winter jacket from Wish in size XL and it just fit. Now I know that my “Wish” size for coats is a XXL. I wear a size 8 US shoe. My wish size shoe is 9.5 or size 40. I have ~ a 10″ foot. Always check the sizing charts FOR EACH ITEM and take measurements before.)

    Reply

  16. Flavia

    01/18/2017 at 6:46 am

    Free Shipping where ? total order $602,00 total shipping $311,00 over half of the total cost !!! detail SMALL Items light weight .

    Reply

  17. stephanie

    01/28/2017 at 1:43 pm

    I stopped using wish because nothing ever arrives. They do have a refund option and honour itwell, but what’s the point of ordering anything in the first place, just to refund it 5 months later?

    Reply

  18. Melissa

    02/11/2017 at 8:20 am

    I love shopping at Wish. I do use the reviews, and look at the pictures. It would be nice if everyone rated the products that they buy, so the rest of us could know. I have had 3 (1 damaged, 1 for not arriving by their stated time, 1 that broke on 1st usage) items refunded through the app without any problem. I have ordered many things that are absolutely perfect. Wish has saved me a good bit of money, and enabled my money to go much farther. This discount costs one thing patience.

    Reply

  19. Elfreida Trombley

    02/17/2017 at 6:32 am

    I shop from Wish and am very pleased with most of the items i have purchased. If there was a mistake in ordering, then it was due to my own fault for not putting the correct address to start with. Yes you have to check the revues and make sure of the sizing, but you should do this with all things ordered online from any company. Most all my item have been wonderful. I especially the shoes. LOVE the red bottom ones. If i could i would have all my shoes have red bottoms. I love the coat i ordered. After reading some revues i figured out the sizes i need to order and all is great now. As i said any mistake was formed on my part, and i have learned how to order now. I will also continue to order items. Each item comes from different companies. Some ship faster than others. So learn to order on time if you need the item by a certain time period. All i can say is im very pleased with all my items.

    Reply

  20. MICHELLE DOWDLE

    02/17/2017 at 10:30 am

    HOW O YOU RECIEVE ORDERS? THRU THE MAIL? OR UPS?

    Reply

  21. Natasha

    02/18/2017 at 3:49 am

    hi all I’m from South Africa and have been sceptic about the wish.com app, thus i was totally suprised by the fact that the first order i didn’t receive 1 of the 5 items i ordered, i requested a refund and received it. I’m standing now on my 4th order so far within less then a year and all the way happy I receive my goods in good condition all working 100%. so yeah maybe sometimes there are unlucky people who receives poor stuff heck yeah it can even happen to me but that’s not to say that wish is all bad. I will rather order from with then ebay. but thus will love to order from ebay too cause they also have cheap stuff. anyone from SA have ever ordered from ebay and actually received their stuff??

    Reply

  22. Joey bru

    03/13/2017 at 6:09 pm

    I’m having problems with my account, had account plus appreciate. On tablet, by mistake lost it and it won’t accept my email.

    Reply

  23. Wand Scott -Smart

    03/25/2017 at 8:31 pm

    Hello, do you offer a shipping discount for purchases over $75. I want to place a large order, but the shipping cost are way too expensive.

    Reply

  24. Rachel

    03/27/2017 at 7:02 am

    Hi have only just started to have issues with stuff and can’t find a return centre address can anybody tell me what it is in the UK?

    Reply

  25. Tracey Acevedo

    03/28/2017 at 2:39 pm

    How does it work to shop with other shoppers can they see your information

    Reply

  26. Mac

    04/08/2017 at 12:11 am

    Don’t buy from this site cause you will never recover your order it happened to me not once but twice I wasn’t buying but thought I would give it another chance and guess what happened? Never got my item all they keep saying is check post office and the post office never got anything…..

    Reply

  27. Maryam

    04/09/2017 at 3:44 am

    How about import duty and taxes?

    Reply

  28. Jessica

    04/15/2017 at 8:26 pm

    When I first used wish, I loved it!! Still do, but its been getting steadily more expensive..and combining the shipping cost with the cost of the item, things are becoming almost as much as I can get here at a bargain store without the long wait times. Don’t get me wrong, I’ll still use wish for lots of things, but I’m going to be more careful now to calculate if waiting 2 months for an item is really worth saving 2 to 5 dollars. Before the savings on most things was over 10 dollars and more..but now…the margins are such that the wait times vrs the savings really isn’t becoming worth it.

    Reply

  29. Robyn

    05/02/2017 at 8:38 am

    Hi
    Do you have to pay import duties on the items when they arrive in your country?

    Reply

  30. Georgia

    05/10/2017 at 1:08 pm

    Okay I just want to also add in a lot of people don’t get emails back saying they can send the item back and get a refund or new one, Things may come broken accept it.
    You might get the wrong colour or size you also might not get it all these are the things you have to consider before buying from this app I still shop on it because it’s cheap stuff it doesn’t matter to me if I don’t get the item because don’t forget it’s all cheap if you we’re to go out and buy foundation it will cost more then the app.
    so yeah just thought I should add that in for the people who complain because you should know this stuff before hand.

    Reply

  31. L

    05/15/2017 at 3:49 am

    Sweatshops? Child labor? Jesus. You must be bored, sitting on your brand new tablet in your air-conditioned house with the pizza del8very boy on his way. Would I be happy if I was in China and my mom or child was working there, HE’LL YA it means they have a job! And can afford rent and food! First world priorities and moral dilemmas have no place in the rest of the working class world.

    Reply

  32. L

    05/15/2017 at 3:54 am

    Oh and wish is okay, usually the stuff is junk and I just request a refund. Never had a problem getting a monetary return. People complaining here seriously worry me, you can’t put 2 and 2 together and just file an “item not recieved”? Instead of running around like a crazy goose searching all the local post offices… like wtf…? Scary to think these people vote.

    Reply

  33. Cyndee

    05/16/2017 at 8:16 pm

    Said to contact within 8 hours from ordering to ship to another address! Can’t find customer service number!

    Reply

  34. Matsepo Degrasia Baas

    05/20/2017 at 12:57 pm

    The first time I saw wish and I love it I’m unemployment single mother of three kids it’s hard to make the living ends I have always wanted to do business that is affordable for me and the customers and I believe wish is my answer to make my kids and my life better

    Reply

  35. Julia

    05/20/2017 at 4:15 pm

    Okay my mentally ill 12 year old son ordered a lot from wish.com. I wasn’t too worried about it because everything said refunded only a few things were coming I’ve been in the hospital and checked my cc statement and I have a ton of Wish on my cc that was either not ordered or said it was a refund have been trying to get a hold of CS and to no avail

    Reply

  36. Bas

    07/01/2017 at 12:55 pm

    i prefer to shop direct at sites like. dealextreme.com, banggood.com and gearbest.com. Usefull comparison website for those sites: compareimports.com

    Reply

  37. Roy D Harmon

    08/02/2017 at 2:38 pm

    DO NOT ORDER ANYTHING FROM WISH! I am now starting to get empty packages. I got my second one in 5 days today. The first one, Wish only refunded HALF my money. If they do this to a lot of people, that money adds up quick. Free money for them.

    Reply

  38. James yan

    08/10/2017 at 1:24 am

    FashionTIY focuses on supplying professional fashion jewelry and accessories, and cuts off all intermediate links from manufacturers to terminal sales, and devotes to providing small and medium-sized accessories dealers and fashionables with rich, complete, high-quality and low-cost one-stop services relying on new & hot styles, factory price and fast shipping.

    ● What do we do?
    Specialized in accessories industry, we focus on providing necklaces, bracelets, earrings, rings, jewelry sets, hair jewelry, anklets, brooches, sunglasses, key chains, hats&caps, scarves, watches, ties and belts, etc. 100 on-trend styles are released weekly to help you keep abreast of fashion trends all the time.

    ● Who do we serve?
    We professionally serve worldwide small and medium-sized accessories wholesalers, terminal retailers and the majority of fashionables.

    Reply

  39. Charles

    08/24/2017 at 5:57 pm

    I love wish. I laugh at people who don’t read descriptions. They see a pic of a car with 2 led lights but the description says “one light”. They say “it’s not like the pic! What bull! Scam scam scam 1 star.”.
    I think to myself, well the pic also showed a car. Did they expect that too?.
    In China if u order a red hat and they send blue, most ppl in Chinese are like “eh, maybe next time”.
    If you just buy basic stuff and parts at wish, it’s awesome!

    Reply

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