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Samsung Galaxy Note 9 Android Pie Problems & Fixes



The Samsung Galaxy Note 9’s Android Pie update brings some positive changes to the flagship device, but it’s also brought problems to some users.

The Galaxy Note 9 Android Pie update went through a short beta where owners of select models helped Samsung find bugs and performance issues ahead of the official release.

The Pie beta helped Samsung squash numerous issues, but problems have unsurprisingly slipped into the final version that’s rolling out in several regions right now.

The Samsung Galaxy Note 9 Android Pie update is rolling out in several regions with more updates expected in February and March. As the roll out grows, we expect the list of Android Pie related issues to grow as well.

With that in mind we want to give you a look at Galaxy Note 9 Android Pie problems. We’ll also take you through some ways to avoid Android Pie problems, provide you with some resources that could help you fix performance issues, and give you a look at what you can expect from Samsung and its partners in the months ahead.

Prepare for Android Pie

You can’t predict exactly how Android Pie will impact your device’s performance. And that’s precisely why you’ll want to prepare your device for the move from Android Oreo to Android Pie.

If you’re still waiting for your Android Pie update, use this time to wisely. If your update just arrived, spend 30 minutes or so making sure everything is in order before you tap install.

We’ve put together a list of tips that will help you prepare for Android Pie. These are the steps we take before we install a new version of Android on our devices.

A little prep work will go a long way toward preventing Android Pie problems.

Galaxy Note 9 Android Pie Problems

Galaxy Note 9 users are complaining about numerous issues with the software. Some of these issues are new, some have carried over from Android Oreo.

The current list of Galaxy Note 9 problems includes some of the most common Android issues, issues that popup after every single Android release.

We’re hearing about abnormal battery drain, lag, lockups, freezes, issues with first and third-party applications, sound issues, Bixby problems, connectivity (Wi-Fi, Bluetooth, GPS,) problems, data issues, installation problems, S Pen issues, and voice quality problems.

The good news is that we haven’t heard about any widespread issues impacting the majority of Galaxy Note 9 users. The roll out is still young, but that’s a great sign as the roll out moves forward.

Where to Find Feedback

If you’re still waiting for Android Pie make sure you keep an eye on feedback from Galaxy Note 9 users running Android Pie and the One UI. This feedback will keep you informed about the issues plaguing your version of Android Pie update.

We’ve put together a guide that will take you through the reasons to, and not to, install the Android Pie update right away. It’s a great starting point for who want feedback.

You should also keep an eye on XDA-Developers and Android Central Forums for feedback about the update and its various issues.

If you’re in the United States, you’ll also want to keep your eyes on official carrier forums like AT&T’sVerizon’sSprint’s and T-Mobile’s for feedback.

You’ll also want to monitor the Galaxy Note 9 Reddit and social media sites like Twitter for additional feedback about the update’s performance.

How to Fix Galaxy Note 9 Pie Problems

Some problems will require a fix from Samsung or your carriers, others should be able to fix on your own in minutes.

If you run into an issue while running Android Pie, take a look at our list of fixes for the most common Galaxy Note 9 problems. It’ll guide you through issues with Wi-Fi, Bluetooth, and more.

Our guide to fixing Galaxy Note 9 battery life issues will help you fix battery drain problems if you start noticing issues after the Android Pie update.

If you don’t find what you’re looking for in our guides, make sure you check out the XDA-Developers Galaxy Note 9 forums, the Android Central Galaxy Note 9 Forums, or your carrier support forum (AT&T, Sprint, T-Mobile, Verizon, etc).

You can also get in touch with Samsung or your provider on social media sites like Twitter. Samsung’s also got a customer support line.

What’s Next

Samsung’s already rolled out an early bug fix update to select Galaxy Note 9 users and we expect additional bug fix updates to roll out soon.

Samsung will continue to push out monthly security patches to the Galaxy Note 9 and there’s a very good chance the company includes bug fixes inside those monthly updates.

Carriers like Rogers, Fido, and Telus in Canada and Vodafone in Australia like to keep their customers informed about upcoming software updates.

If your carrier provides an Android update schedule, keep an eye on it for updates as we push deeper into 2019.

4 Reasons Not to Install Galaxy Note 9 Pie & 11 Reasons You Should

Install Android Pie for Improved Security

Install Android Pie for Improved Security

If you want to protect the data stored on your Galaxy Note 9 you'll probably want to install Android Pie soon after it arrives for your phone. 

Samsung continues to push important security patches to the Galaxy Note 9 and the Android Pie update brings the latest security patches from Samsung and Google. 

The Galaxy Note 9 Android Pie update delivers the company's latest security updates. If you're interested in the changes, you can read more about them over on Samsung's website

If you failed to download a previous software update, you'll get the patches and fixes from updates you skipped when you install Android Pie on your device. 

Android Pie also comes with additional security enhancements including Lockdown Mode which is located in your security settings. 

When you enable the Lockdown option via your settings you can quickly disable Smart Lock, biometrics unlock, and notifications on the lock screen so that prying eyes can't use them to access your phone. 



  1. Jay

    02/11/2019 at 10:21 am

    Note 9 Magnetic sensor is broken after the update to android 9.
    Nothing fixed it, I tried everything, nothing worked!
    The compass does not know directions anymore!

  2. Bob

    02/13/2019 at 10:53 am

    I got the update on my note 9 and shortly thereafter, the phone would automatically shut off after 1 minute of inactivity. After literally rebooting my phone 20 to 30 times an hour, I called my carrier and was sent a replacement unit.

  3. Leonard

    02/23/2019 at 8:12 pm

    Australian Note 9 looses UHD and 4k rear camera video after update to One UI. The service people at Bondi Westfield have no clue. Only FHD available as options.

  4. Teairra

    03/15/2019 at 6:50 am

    I seem to be having ALL these issues. I wish I would’ve just waited to update because my phone is basically a brick when I need it. Locking the screen by itself, freezing when my alarm goes off in the morning. Its ridiculous.

  5. Bri

    03/15/2019 at 3:05 pm

    I got my update today and now my font too my contacts is white with the background being white so I can’t see shit. I’ve tried everything to change the damn color but nothing works. So I can’t see who’s contact is who until I click on it and open up the contact details. Even in other area of my phone the font is white on a white background or its black on a black background.

  6. Casey Johnson

    03/16/2019 at 6:22 pm

    I do not enjoy this new update… the phone doesn’t run the same way it had before the update that were a reason why I chose to get this phone. I don’t understand why they took things away instead of just adding. The update seems to be for “kids” and not for adults. I can’t make my screen smaller like before or have split screens the same easy way it use to be. I don’t enjoy the clock on the upper right corner, and there really is more things that are so different or no longer available that it does suck… sorry just being honest.

  7. Wanda

    03/18/2019 at 9:31 am

    I don’t like the new update, my phone has become very sensitive, opening up apps randomly, and making calls with the slightest movement of my phone. It’s pocket dialing all the time. I don’t like the new icons or the lost of the split screen feature.

  8. Miles Stone

    03/20/2019 at 10:38 am

    My Galaxy note 9 is now slower than ever after the update and every time I have a text message the notification stays on the top of my screen until I go to it and then it disappears. This update has made me never want to buy one of these phones again in my life nor will I ever recommend one of these phones to any of my friends or family that I know of. Absolutely ridiculous how it changed everything on my phone that I am used to.

  9. Heather

    03/21/2019 at 3:52 pm

    I hate this new update, i don’t understand why it looks like apple, and the clock in the left corner is really … I hate it. It has been on the right side for years and they moved it for what purpose? Additionally i can’t see a preview of messages anymore on my home screen, and why do I need to have a huge distracting sign that says messages above my messages? I’m not stupid, I know that I’m in my messages.

  10. Andrew Sowden

    04/24/2019 at 6:25 am

    The update made my Note9 connectivity drop all the time. My bluetooth headphone controls don’t work most of the time. It also undid all the folders I made

  11. SDP1979

    08/15/2019 at 4:34 pm

    Wifi and data connectivity drop constantly, phone oversensitive, battery drainage ridiculous. SAMSUNG F**** FIX THIS.

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