Apple iPhone X problems continue to emerge and some users are reporting lag, freezes, and other performance issues.
iPhone X users are reporting a wide variety of issues with the Apple’s 5.8-inch flagship. We’ve heard about FaceID problems, setup issues, battery life problems, and various issues with the device’s performance.
The iPhone X utilizes powerful hardware, but some users are running into occasional lag, lockups, freezes, random reboots, and other common performance issues.
These issues typically popup immediately after Apple releases a new iOS update, but they can emerge at anytime.
If your iPhone X starts to freeze, lag or randomly reboot, you don’t need to make an appointment at your local Apple Store right away. There’s a good chance you’ll be able to fix your problems from the comfort of your computer chair or couch.
This walkthrough will take you through the solutions that have worked for us, and many others, in the past and they’ll help you maintain a fast and efficient iPhone X down the road.
Restart Your iPhone X
If you start running into performance issues on your iPhone X the first thing to do is restart your phone. This works a little bit differently on the iPhone X.
To completely turn off the iPhone X, press and hold the Side button and either volume button (up or down) at the same time. Slide to power the phone down.
You can also try force restarting your iPhone X. To do that, press Volume Up and let go, press Volume Down and let go, and press and hold the side button until the Apple Logo appears. The device will reboot itself.
Watch Your Storage
If you restored from a backup, there’s a good chance you brought a ton of files over to your iPhone X’s internal storage. Clutter can slow down an iPhone so you might want to comb through your data and delete files, apps, songs, videos, and photos you no longer need.
Head into your iPhone X’s Settings > General > and tap on iPhone Storage. This will bring up a detailed look at the files taking up space on your device. Take a look around and delete what you can.
If you aren’t sure where to start, iOS gives you some recommendations. For instance, if you have a ton of apps you don’t use, the software will tell you to “Offload Unused Apps.”
It’ll also give you a list of apps taking up the most space on your iPhone X. Tap on an app and you’ll get a breakdown and personalized recommendations.
Update to the Latest Software
If you’re currently running an older version of iOS, it might be time to upgrade.
You can check for a new iPhone X update via your device’s Settings. Go to Settings > Software update. If you’re feeling nervous, read reviews before downloading new software to your device.
The current version of iOS is iOS 12.
Update Your Apps
If your apps are acting up you’ll want to download the latest update provided the update isn’t causing problems.
Developers are rolling out iOS 12 support updates and these could stabilize the app(s) giving you trouble. We’ll see a steady stream of app updates throughout the year (some developers update their apps every two weeks) so keep an eye on the App Store.
Before you download the latest update to your iPhone X make sure you go into the App Store and read reviews from iPhone X users and those using the latest software.
Stop Auto Downloads
If you aren’t good about keeping your applications up-to-date, you might want to flip on Automatic Downloads. That said, while auto downloads are useful, they can slow your iPhone X down.
If you don’t mind manually checking the App Store for new software updates, try disabling Automatic Downloads on your iPhone X to see if that helps improve your device’s speed.
Head into your Settings app > iTunes & App Store. Once you’re in there toggle Updates, located in the Automatic Downloads section, off.
You might want to toggle the other options off as well.
Clear Browser Cookies & Data
If you don’t do it already, make sure periodically clear your browser’s cookies and data. This will free up memory and it could speed up your iPhone X.
If you’re using Safari on your iPhone X, go into your Settings > Safari > and go down to where it says Clear History and Website Data. Tap that.
Once you tap this button your browsing history, cookies, and other data will be removed from Safari. History will also be cleared from any devices signed into your iCloud account. If you’re fine with that, tap Clear History and Data again.
If you’re using Google Chrome on your iPhone X, head into the Chrome app and tap the three vertical circles in the top right corner.
On the next screen, tap Settings > Privacy > Clear Browsing Data. You can now select what you wish to delete.
If you’re experiencing a ton of lag on your device, you might consider starting over from scratch. To do that, tap Clear Browsing Data.
The animations on the iPhone X are a nice touch, but if you’re experiencing significant slowdown you might consider reducing their presence.
If you start noticing animations or abnormal lag on your iPhone X, go into the Settings app > General > Accessibility and toggle Reduce Motion to on.
You’ll might also want to reduce the your device’s transparency and blur effects. Head into Settings > General > Accessibility > tap Increase Contrast and then toggle Reduce Transparency function on.
Kill Background Refresh
Your iPhone X comes with a feature called Background Refresh. When Background Refresh is turned on, your device will continuously work to keep your apps updated with fresh data. It’s a nifty feature, but turning it off could help improve your device’s performance.
To turn Background Refresh off you’ll want to head into Settings > General > Background App Refresh and toggle Background Refresh off. This will kill the feature completely.
You can also go down your list of apps and flip the feature off on a case-by-case basis.
Disable Your Widgets
Widgets are all over the place on the iPhone X. While useful, they could be slowing your device down. If you don’t use widgets, consider disabling them.
While on the iPhone X home screen swipe to the right to see your list of Widgets. Scroll all the way to bottom of the list and tap on Edit.
On the next screen you’ll see a list of services and apps. These are your iPhone X’s active and inactive widgets. To disable a widget on your device, tap the red circle with the white line and tap Remove.
You can remove as many widgets as you want and you can always turn them back on if you don’t see a performance boost on your phone.
If none of these fixes work and you can’t or don’t want to take your iPhone X to an Apple Store, you can try wiping the device to see if that helps.
Factory resetting your iPhone X will wipe the device clean, but it could improve the device’s overall performance.
Before you reset your iPhone X to its factory defaults, make sure your data is properly backed up via iTunes or Apple’s iCloud service. That way, if you don’t see an improvement, you can easily restore from a backup.
Once you’ve got all of your files backed up, head into Settings > Reset > Erase All Content and Settings to get the reset process started.
Install iOS 13.5 for Better Security
If security is important to you, think about installing the iOS 13.5 update right away.
iOS 13.5 brings new security patches with it, but Apple hasn't posted the details on its website. We'll let you know when it does.
If you skipped Apple's iOS 13.4 release, you'll get iOS 13.4's 28 security patches with your upgrade. You can read about all of them on Apple's website right here.
iOS 13.4 also brought several improvements to Apple's Intelligent Tracking Prevention. Apple's John Wilander outlined them in a blog post and it's worth checking out.
Reports have outlined a vulnerability in Wi-Fi chips made by Broadcom and Cypress Semiconductor that left billions of devices susceptible to attack.
Dubbed Kr00k, the vulnerability allows nearby attackers to decrypt sensitive information that's relayed over-the-air.
Fortunately, it looks like the issue was patched up with the release of iOS 13.2, an update that arrived all the way back in October.
So if you're running a really old version of iOS 13, you'll really want to move your device up to the newest version of iOS 13.
If you skipped iOS 13.3.1, you get its patches with iOS 13.5.
The iOS 13.3.1 update included 21 new security patches that will help protect your device from harm. The company's outlined those patches in detail if you want to dig in.
If you skipped iOS 13.3, you get its patches with iOS 13.5. iOS 13.3 brought 12 new security patches to the iPhone and you can read about each one over on Apple's security page.
The iOS 13.3 update also added support for NFC, USB, and Lightning FIDO2-compliant security keys in the Safari browser.
If you missed iOS 13.2, it had 16 new security patches on board. You can read about all of them on Apple's website right here.
iOS 13.1.1 brought a security patch for a third-party keyboard issue to your iPhone. If you're interested in the particulars, you can read about them over on Apple's website.
If you passed on installing iOS 13.1, you get an additional patch with your iOS 13.5 update. You can learn more right here.
If you're moving up from iOS 12, you'll get iOS 13.0's nine security patches with your upgrade to iOS 13.5. Read about those here.
If you skipped iOS 12.4.1 or any older versions of iOS 12, you'll get their security patches with your iOS 13.5 update.
iOS 12.4.1 only had one patch on board, but Apple's iOS 12.4 update brought 19 security patches to the iPhone. If you're interested in the specifics, you can read about them on right here.
In addition to those patches, iOS 13 itself comes with some security and privacy upgrades including improved anti-tracking features in Safari and the ability to get rid of location metadata in your photos.
You also now have the ability to block apps from using Bluetooth and the ability to allow apps to access your location just once.
iOS 13 will also send you reminders about applications that track your data.
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