iPhone, iPad and iPod touch owners continue to struggle with iOS 9 problems as we push into 2018. With that mind, we want to show you how to fix common iOS 9 problems on all versions of the Apple’s aging operating system.
If you’re stuck on iOS 9.3.5, you can’t download iOS 10, iOS 11, or iOS 12 in an effort to fix your problems. You must find a fix yourself.
Those of you on iOS 9 by choice should consider upgrading to iOS 11. If your device isn’t compatible with iOS 11 or you simply don’t want to upgrade, here’s list of potential fixes for your iOS 9 problem(s).
These will work if you’re on iOS 9.0, iOS 9.0.1, iOS 9.0.2, iOS 9.1, iOS 9.2, iOS 9.2.1, iOS 9.3, iOS 9.3.1, iOS 9.3.2, iOS 9.3.3, iOS 9.3.4, or Apple’s final iOS 9.3.5 update.
How to Fix iOS 9 Touchscreen Problems
If your device’s screen stops responding after upgrading to a new version of iOS 9 update, there’s no need to panic. At least not right off the bat.
We ran into this problem right after we installed the update on the iPhone 6. The problem prevented us from accessing any apps and it also prevented us from turning the phone off. Fortunately, we were able to fix it very quickly with a simple solution.
If your screen stops responding to touches and swipes, you’ll want to hold down the power button and home button at the same time. Wait for the phone to reboot and then try to use your screen like you normally do.
If it doesn’t work the first time, try it again until it works. It took three resets for our screen to start working again.
How to Fix iOS 9 Battery Life Problems
The iOS 9 update brings a tangible battery life boost to the iPhone. Some users might get up to an extra hour of battery life. While some users are seeing an increase, others are noticing abnormal battery drain on their device.
Battery issues are common, particularly right after a major system update like iOS 9. If your iOS 9 battery life isn’t what you think it should be after installing iOS 9.3.5, wait a couple of days for the update to settle. Things tend to improve after two days or so.
If they don’t, take a look at our list of iOS 9 battery life fixes and tips that will help you fix bad iOS 9.0, iOS iOS 9.1, iOS 9.2, or iOS 9.3 battery life.
They’ll also help if you’re dealing with Pokemon Go battery life problems. The augmented reality game is causing tons of battery issues for iPhone, iPad and iPod touch users.
How to Fix iOS 9 Wi-Fi Problems
We’re already seeing complaints about broken Wi-Fi in iOS 9. This isn’t at all surprising given that Wi-Fi problems are among the most common iOS problems. Fortunately, there are some proven fixes that could help you alleviate your iOS 9 Wi-Fi issues.
If you run into Wi-Fi problems on iOS 9, you’ll want to reset your Network Settings. To do this, head into Settings > General > Reset > Reset Network Settings.
This process can take a few minutes to complete and after it’s done, your device will have forgotten known Wi-Fi passwords so make sure you have your password handy.
If that doesn’t solve your issue, forget your Wi-Fi networks and reconnect to them. To get that done, go into your Settings > Wi-Fi > Select your connection > Tap Forget this Network at the top of the screen. Reconnect if you can.
If those fixes don’t work, take a close look at your router. We recommend unplugging it for a good minute or so then plugging it back in. If that doesn’t help, see if there is a firmware update for your router. Each router is different so you’ll need to consult your manual on how to do this.
How to Fix Touch ID Problems
Many iOS 9 users are complaining about issues with Touch ID. Some are saying that the update has caused problems with accuracy while others are saying that their fingerprints no longer work to open up their device.
These issues might require a direct fix from Apple but there are some things you can try if Touch ID starts acting up.
- How to Fix Touch ID Failures
If Touch ID suddenly stops working, try re-training your fingerprints. Before doing this you’ll want to make sure you that dirt and sweat are removed from the Touch ID sensor and that oil is removed from your hands.
Next. go to Settings > Touch ID & Passcode > Enter your Passcode. On the next screen swipe from right to left on each fingerprint to delete them. When this is complete you can tap on Add a Fingerprint… to re-train Touch ID.
- How to Fix Touch ID Problems in App Store
If you’re unable to use Touch ID in the App Store, try this fix. First go to Settings > Touch ID & Passcode > Enter your Passcode. Then turn off iTunes & App Store. Reboot your iPhone or iPad. Go back to Touch ID & Passcode in Settings and turn iTunes & App Store back on.
- How to Fix Touch ID If It’s Not Working at All
If it stops working, try resetting the phone by holding down the home button and the power button for 10 seconds or until the phone restarts.
If that doesn’t work, you might want to try a factory reset as this has been known to dislodge major Touch ID problems. The instructions can be found at the bottom of this page.
How to Fix iOS 9 Cellular Data Problems
We’re also seeing iOS 9 users complain about issues with cellular data. We’ve seen the list of complaints grow in the months since the iOS 9 release.
This is another common iOS problem and one that should affect various iOS 9 users in the weeks to come. Cellular data issues can be tricky but there are a few known fixes for them.
If you’re sure that these issues don’t have anything to do with an outage, either at Apple or device’s service provider, you’ll want to first try restarting your device. Power it down, slide to turn it off, and reboot it. It’s simple but it has squashed cellular issues in the past.
If that restart doesn’t help, try toggling Cellular Data off and on in your device’s Settings. To do that go into Settings > Cellular > Cellular Data > Toggle Off. After you toggle it off, toggle it back on and see if that doesn’t help.
If that doesn’t work, try flipping Airplane Mode on for 30 seconds before turning it back off again. Airplane Mode kills all connections on your device. The Airplane Mode function can be found at the top of your Settings
If the problem is with LTE, try shutting LTE off for a few minutes. To shut it down, go into Settings > Cellular > Enable LTE > Off. Flip it back on when ready.
How to Fix iOS 9 Bluetooth Problems
Bluetooth issues are among the most common iOS problems and we’re not surprised to see them affecting iOS 9 users after the iOS 9.3.2 release.
Like cellular data problems, these can be a little tricky to fix because of the sheer number of Bluetooth devices out there. Here are a few things to try.
The first thing you’ll want to do is reset your device’s Network Settings. To get that done go to Settings > General > Reset > Reset Network Settings. Your device will forget the Bluetooth device and you’ll now have to reconnect.
If that doesn’t dislodge your problem, you’ll want to try forgetting the Bluetooth connection. To do that go to Settings > Bluetooth > Select your connection using the circular blue i tab > Tap Forget this Device. Try reconnecting.
You can also try resetting all of your settings. This has worked for us in the past and there’s a chance it will work for you.
To reset all of your settings go to Settings > General > Reset > Reset All Settings. This process could take a few minutes and after it’s done, your device’s settings will be restored to factory defaults. In other words, have your Wi-Fi passwords handy.
If you are seeing Bluetooth problems in the car, you’ll want to consult your car’s manual so that you can restart the connection. This could be a little time consuming for some of you so make sure you set aside some quiet time to do it.
Forget the connection and then try reconnecting to the car. If that doesn’t help, you might want to try bringing it into a dealer or car specialist to take a look.
How to Fix iOS 9 App Problems
If you’re running into issues with third-party applications after installing an iOS 9 update, you’ll want to try a few things before throwing your phone against a wall or deleting the app entirely.
First, see if there is a recent update for your app. Developers have been rolling out iOS 9 support updates that could help. For instance, Google recommends iOS 9.3.5 to those encountering connection issues with its Google app.
We’ve downloaded a number of these updates and we haven’t run into any major problems with our apps. Make sure you read reviews from users on the App Store first though.
If that doesn’t work, try reinstalling the application. This has worked for us and many others in the past and it’s worth a shot. Make sure your data is backed up before you do this.
If that doesn’t work, contact the developer and tell them about your problem so that they can address it in a future update.
And finally, if you’re running into a Pokemon Go problem on iOS 9, you’ll want to take a look at our list of fixes for common Pokemon Go problems.
How to Fix iOS 9 App Store Problems
We’ve been seeing complaints about problems with the App Store and downloading updates. This is obviously a big problem and it’s one that appears to be affecting iOS 9.0, iOS 9.1, iOS 9.2, and iOS 9.3 users as well.
There are two known fixes for the problem though they aren’t guaranteed to work for you. The first requires a reset. To do this, hold down the power button and home button. Users are saying that got rid of the issue.
Others are saying that they’ve been able to rapidly tap “Update” on an app before the “Open” symbol appears. Some have said that they’ve had to tap upwards of 10 times for it to work but that it worked in the long run.
We’ve also seen this issue on older iOS updates and the issue simply went away after a short period of time. So if nothing works, be patient.
How to Improve iOS 9 Performance
If you are dealing with performance issues like lag, you’ll want to consult our list of tips to improve the fluidity of iOS.
How to Fix iOS 9 iMessage Problems
If you’re seeing problems with Messages, the first thing you’ll want to do is toggle the feature off and on again.
Go into your Settings > Messages > Toggle iMessage off then back on. This fix has worked for us in the past and it’s the first thing you’ll want to try out.
If that quick fix doesn’t work, reboot your device.
And if a reboot doesn’t work, head into your settings and reset Network Settings. Head into Settings > General > Reset > Reset Network Settings. This will cause your device to forget your connections so make sure you have your Wi-Fi passwords handy.
How to Fix iOS 9 Problems If Nothing Works
If you’re dealing with an iOS 9 problem that’s not listed here, you’ll want to head to Apple’s discussion forums and take a look around. Users there are typically very helpful, and knowledgeable, and that’s a great place to start.
If you’re still experiencing Apple Music problems on iOS 9, you’ll want to head to the Apple Music discussion forum.
If you can’t fix the problem with any of those, take your device into an Apple Store. Schedule an appointment at the Genius Bar and see if the geniuses there can’t diagnose your problem.
If you don’t want to do that, get in contact with Apple Support via Twitter to see if they have a remedy for your issue.
You can also try factory resetting your device and restoring from a backup or starting over from scratch.
After you’ve successfully backed up your device, head into Settings and scroll to the bottom and select Reset. From there select Reset All Content and Settings. This is going to wipe your device and restore it to the way it was when you first bought it.
From there you can either start using the phone as is or restore from the backup you just made.
Install iOS 11.4.1 for Better Security
Apple's iOS 11.4.1 update comes with 15 patches for potential security issues. If you value your security, you should think about installing it today.
iOS 11.4.1 also comes with a USB Restricted Mode that disables the Lightning port on your iPhone or iPad if a device hasn't been unlocked or connected to a computer using a passcode within a certain amount of time.
The new setting is located in Settings > Face ID/Touch ID & Passcode. There you’ll see a new toggle for USB Accessories. It's toggled off by default.
This provides an added layer of protection and prevents the use of cracking tools like GrayKey.
If you skipped iOS 11.4, your iOS 11.4.1 update comes with 30+ patches aimed at improving your device's security. This makes it an essential download for most iPhone and iPad users.
If you missed any of Apple's previous iOS updates, your iOS 11.4.1 update comes with a lot more.
If you skipped iOS 11.3.1, your version of iOS 11.4.1 comes with iOS 11.3.1's four security patches.
If you skipped iOS 11.3, your iOS 11.4.1 update comes with 27 additional patches for potential exploits. Those of you lingering on iOS 11.2.6 would be wise to make the move sooner rather than later.
If you missed iOS 11.3, your iOS 11.4.1 update also includes a new privacy feature. When an Apple feature wants to use your personal information, an icon now appears with a link to access detailed information about how your data will be used and protected.
If you're running iOS 11.2.5 or older, you're currently exposed to an issue that lets people send a specific character that will crash an iOS-powered device and block access to the Messages app. It can also block apps like Facebook Messenger, Gmail, Outlook, and WhatsApp.
The iOS 11.2.6 update's main purpose was to patch up this issue. If you skipped iOS 11.2.6, you'll get these enhancements with iOS 11.4.1.
If you're running iOS 11.2.2 or below and receive a certain GitHub link through your Messages app, your iPhone or iPad can lockup or respring. The Messages app will also become unusable.
Apple's iOS 11.2 update fixed several problems, but it also brought problems of its own including a potentially nasty zero-day iOS HomeKit vulnerability.
The vulnerability, discovered by Tian Zhang, allowed for unauthorized control of HomeKit accessories including garage door openers and smart locks.
Apple quickly rolled out a server-side fix, but the company restored full functionality with the release of iOS 11.2.1. If you skipped iOS 11.2.1 and use HomeKit, you should download iOS 11.4.1 right now.
If you skipped iOS 11.2, you'll get a few more patches with your iOS 11.4.1 update. Apple's iOS 11.2 update delivered 11 patches including one for Mail and one for Wi-Fi.
The iOS 11.2 and iOS 11.2.1 updates also patched up a widespread security issue called "Meltdown." Apple says its analysis suggests it "has the most potential to be exploited."
Meltdown affects all iOS 11 powered devices so we highly recommend downloading iOS 11.4.1 if you skipped iOS 11.2.
If you skipped iOS 11.1.2, iOS 11.1.1, and iOS 11.1, you'll get additional patches with your iOS 11.4.1 update.
The iOS 11.1 update delivered eight security patches including a fix for a serious Wi-Fi vulnerability called KRACK or Key Reinstallation Attack. KRACK is an exploit that targets the common WPA2 encryption protocol.
If you're just now making to move from iOS 10 (or whatever you're on) to iOS 11, your iOS 11.4.1 update will come with even more security-related features.
In iOS 11 you can't establish trust with a PC using fingerprints alone. You'll also need to put in a full passcode in order to gain that trust.
If you want to protect the data you store on your iPhone, iPad, or iPod touch, you should make your move to the latest version of iOS. This is particularly important for those of you running older versions of iOS.