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9 Common iPad Problems & How to Fix Them

Today we want to take a look at some of the most common iPad Pro, iPad Air, iPad mini and iPad problems and show you how to fix them.

Apple’s released a number of iOS 10 updates but iPad users continue to struggle with problems including abnormal battery drain, issues with Wi-Fi and Bluetooth, problems with AirDrop, and more.

The company’s iOS 10.3 update fix some of these issues but we expect some to linger in the months ahead.

With that in mind, we want to share some fixes for common iPad problems affecting iPad Pro, iPad Air, iPad mini and iPad Retina owners. Most of these fixes should work on iOS 7, iOS 8, iOS 9 as well.

How to Fix iPad Battery Life Problems

Battery life issues continue to plague many iPad users. And while it’s easy to blame Apple and its iOS update for your issues, there’s a chance that it’s a third-party application or your bad habits causing the problems.

There are a number of things you can try if your iPad starts exhibiting heavy battery drain out of nowhere or if you start experiencing issues after you upgrade to a new version of iOS.

While there are a ton of things that people recommend, we think there are several fixes that iPad users should try before taking the device into an Apple Store.

iPad-2

These fixes range from small settings tweaks to changes in daily overall use. All of them have the potential to fix bad iOS battery life and we highly recommend looking at them before performing a factory reset or taking the iPad in.

How to Fix iPad Wi-Fi Issues

Wi-Fi issues have been a nuisance for many iPad users for many years and we continue to hear complaints after the iOS 10 release.

iPad users have complained about a wide variety of issues ranging from grayed out Wi-Fi to issues keeping a connection.

Unfortunately, there is no guaranteed fix for iPad Wi-Fi issues but there are a few things that users can try before performing a factory reset, replacing a router, or taking the iPhone down to an Apple Store.

These fixes have been passed down for many years and they’ve worked for numerous iPad users in the past.

The first thing you’ll want to do is reset your network settings. This is an extremely easy process though it could take a couple of minutes to complete. To do this, open up the iPad and head to Settings > General > Reset > Reset Network Settings.

You will need the iPad’s passcode and a few minutes of time because the tablet is going to reboot itself to complete the changes.

You’ll also want to track down commonly used Wi-Fi passwords because this process will force you to renter them for your connections.

iPad-3

If that doesn’t fix things, you can try turning off Wi-Fi Networking. To do that, head to Settings > Privacy > Location Services > System Services. After you’ve handled this, reboot your iPad and see it things improve.

You can also try forgetting your Wi-Fi connection. To do that, head into the Wi-Fi settings and tap that circle with a lowercase “i” in the middle. Forget the connection. Then, reconnect. This has worked for us in the past.

If that doesn’t work, try resetting your router. Unplug it for five minutes and then plug it in again. If that doesn’t help, consult a manual and update the router’s firmware.

How to Fix iPad Bluetooth Problems

Bluetooth problems are common iOS issues and they continue to plague iPad users around the world. There are a few things you can try in an effort to fix them.

First, flip your Bluetooth connection off and then on again to see if that helps. This has helped us reconnect to Bluetooth speakers in the past.

Second, try “Reset All Settings” function in your iPad’s settings. To do this, open up your iPad and head to Settings > General > Reset > Reset All Settings. This might take a bit of time but it’s a known fix for Bluetooth issues.

If that doesn’t work, forget your Bluetooth connection and connect again. To do that, head into your Bluetooth settings and tap the lowercase “i.” Forget the connection and try again. It might take a few attempts but this could dislodge your issues.

How to Fix iPad App Issues

We’ve been getting a lot of complaints about applications crashing and freezing in iOS 10. iPad users haven’t been as vocal as iPhone users but that doesn’t mean that app problems don’t exist.

Apple’s not going to be fixing these issues and it’s going to be up to third-party developers to take care of any random problems. And that means that fixes, permanent ones, could take awhile.

Fortunately, there are a few things that iPad users can try to try and return app performance to its normal state.

iPad-iOS-8.4-8

Make sure the applications on your iPad are updated. App updates with support for iOS 10 have been trickling out since launch in September and you’ll want those on board if you’re running the latest software.

If you’re forgetful or lazy, you will want to turn on automatic App Store updates. This will keep apps automatically updated and ensure that they are always on the latest version with the latest bug fixes. To do that, head into Settings > iTunes & App Store > and Toggle on Automatic Downloads.

If you’re on the latest version, try reinstalling the app to see if that helps. This has worked for us in the past.

How to Improve Performance on iPad

Our experience on iOS 10 has been pretty solid but we know that some are suffering from performance issues. Those of you that notice a drop in performance have a few things that they can try to improve performance.

There are some ways to speed up the performance on the iPad should it get a little choppy. We’ve outlined a number of different strategies including reducing animations and pretty effects, resetting settings, or restoring back to factory settings.

Keep in mind, there is no cure all for performance issues on the iPad or Apple’s iPhone. If nothing works, users will want to try these before performing a factory reset.

How to Fix iPad iMessage Problems

We’ve been running into a number of iMessage problems on the iPad for several years now and know other iPad owners have too.

If you’re iMessages stop working, the first thing to try is toggling iMessage off and on. If that doesn’t work, try rebooting the tablet. If neither of those work, it’s time to reset the device’s network settings.

To do that, head into Settings > General > Reset > Reset Network Settings. The iPad will reboot, your messages should be working again.

If this doesn’t help, make sure there isn’t an outage at Apple.

How to Fix iPad AirDrop Issues

AirDrop is a quick way to share files across devices. It’s also a feature that’s been troublesome for some users in the past. We ourselves have encountered AirDrop problems on iOS though we were able to solve them with a simple solution.

iPad-iOS-8.4-5

iPad users experiencing issues with AirDrop, including the inability to send files or discover users, will simply want to try toggling AirDrop to Everyone.

To do that, pull up Control Center from the bottom of the screen and change the setting from Off or Contacts Only to Everyone. With this setting turned on, we were able to share files across all devices using iOS.

How to Fix iPad Random Reboots

iPad users have been complaining about frustrating random reboots where the device magically resets on its own. These can be tricky to fix but here are a few suggestions.

The only permanent cure is going to be an iOS update and upcoming iOS 10 updates aren’t guaranteed to fix things. Fortunately, after years of dealing with these issues, we have some tips to try and minimize this extremely random issue.

First, try restarting the iPad. This is a no-brainer but it could have a positive impact on your device’s performance, especially if you haven’t reset it in awhile.

We also recommend performing a reset on all settings. To do that, Settings > General > Reset > Reset All Settings.

It also might be worth it to uninstall recent apps to see if that helps.

How to Fix iPad Cellular Data Issues

We’ve been getting complaints about cellular data issues on iPads running the iOS 10 update. Slow connections, no connections and other random problems have plagued some iPad and iPhone users in the days since its release.

iPad-Air1

To try and fix these, first try restarting the iPad. This has worked for us in the past. If that simple fix doesn’t work, try toggling cellular data on and off. This also has had a positive effect on our connectivity. To do that, Cellular > Cellular Data > Toggle Off.

Finally, if none of that works, try flipping Airplane Mode on, waiting 30 seconds, and then flipping it off. This, like the other fixes, has worked to dislodge cellular data issues.

If nothing works, contact your carrier to see if there is an outage in your area.

How to Fix iPad Problems If Nothing Else Works

If none of this works and Apple’s discussion forums aren’t helping, we have two recommendations. First, take the iPad to a Genius Bar at the local Apple Store. They’ll help diagnose the problem, if they can.

You might also get in contact with Apple’s support page on Twitter to see if the reps there can help you iron out your issue(s).

Those that can’t or don’t want to go that route will want to consider performing a factory reset. Factory resets will wipe the iPad clean though it has worked wonders for devices in the past.

To do that choose Settings > General > Reset > Erase All Content and Settings. Again, this will wipe everything from the iPad, so make a back up before doing this, even though we recommend not installing from a restore.

4 Reasons Not to Install iOS 10.3.3 & 9 Reasons You Should

Install iOS 10.3.3 If You Want Better Security

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Install iOS 10.3.3 If You Want Better Security

If you value your security, you'll want to seriously consider downloading the iOS 10.3.3 update on your iPhone or iPad. 

iOS 10.3.3 brings (by our count) 24 security patches for a potential exploits. That's a ton for a small maintenance update and a great reason to install iOS 10.3.3 in the near future.

Your iOS 10.3.3 update will bring even more security features if you failed to download previous versions of iOS.

If you passed on iOS 10.3.2, your version of iOS 10.3.3 will deliver 23 additional security patches

If you skipped iOS 10.3.1, your iOS 10.3.3 update will bring its security patch. If you skipped iOS 10.3, iOS 10.3.3 will bring its monster list of patches to your device.

The iOS 10.3 update delivered over 60 known patches for potential exploits. That's substantial, even for a milestone upgrade. The previous version of iOS 10, iOS 10.2.1, brought 14 known patches.

If you skipped the iOS 10.2.1 update and/or the iOS 10.2 update, iOS 10.3.3 brings their security patches with it. Again, the iOS 10.2.1 update had 14 important patches on board. You can see them all right here

If you failed to install Apple's iOS 9.3.5 update, iOS 10.3.3 will also bring the three crucial security patches it delivered last year. These patch up serious security problems that could potentially expose your calls, contacts, texts, and emails.

These patches enhance the security on your iPhone, iPad and iPod touch making them ideal for those of you who store sensitive files/data on your device. 

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62 Comments

  1. Anthony.

    10/22/2014 at 9:52 am

    I have an iPad 3 wifi/cell, install was smooth and seamless, LTE is working fine, other then a slight delay in double tapping home to bring up open apps, looks pretty rock solid, so far.

    Reply

    • GwenStefani

      12/25/2016 at 7:46 pm

      My ipad is frozen caused by app Issues. I try some software to fix the problem.

      Reply

  2. Philip Lyons

    11/07/2014 at 8:58 pm

    Updated latest – 2 wks ago. Problem now is the icon at top of screen asking if I want to ‘save to homep age (whatever) does not open up. I’ve deleted many icons/links on homecreen, thinking there may be too many, this has made NO difference – still no response from page options icon at top l/h of screen. HELP!

    Reply

  3. Rick Pritchard

    11/27/2014 at 9:37 pm

    This iPad mini is the biggest pieces of junk that I have ever bought. Every time I get on Facebook it freezes up. I do a reset and it works for about 10 minutes and freezes up again. I’ve done all the troubleshooting tips that people have suggested to no avail. I’ve done a factory reset and it still happens. I bought this thing because my HTC EVO was getting slow, but at least it never froze up. Getting ready to blow this thing up and send the recording to Apple to show my frustration with this thing.

    Reply

  4. Sheila C

    12/03/2014 at 12:38 pm

    Need help eliminating pop up screen from email on iPad. Opening email causes pop up which takes 1/2 screen with favorites reading, etc. can this feature be eliminated? Most annoying

    Reply

  5. GS

    01/26/2015 at 5:32 pm

    I have an I PAD Mini and it just died I charge it but it does not turn on.

    What could be the problem.

    Thanks

    Reply

    • Yamile

      02/16/2016 at 11:52 am

      My mini iPad does not want to turn on. I lefted charging to see if that was the problem but it didn’t work. Please help!!!!!

      Reply

    • Yamile

      02/16/2016 at 12:06 pm

      I have a mini tablet and it doesn’t want to turn on I charged it to see if it worked but it didn’t. Please help me!!!!!!!

      Reply

    • G

      04/04/2016 at 12:48 am

      I had a similar problem on my ipad2, I left it charging overnight and tried to start it with no joy. But the following did work… 1st check your charging lead and charger are good with no signs of damage. If ok then just leave on charge. Must say I left mine for 2 days without touching it, this only charged to 13%, did a hard reset and then it charged up to 100% with no problems.

      Reply

  6. Kayh Gamboa

    02/12/2015 at 7:50 pm

    I bought my iPad 2 in September 2013 and early this year when i turned on my iPad it turned rainbow screen. Thinking of the warranty period, Are apple manufacturing products just enough to reach their warranty period and we have to pay for any hardware issue just after a year? It’s unfair.

    Reply

  7. Philip Zinsmeister

    05/02/2015 at 9:34 am

    We have an iPad mini that will not turn on or power up. Nothing happens when you plug in battery charger. Do you have any suggestions. We are currently in Mexico there are no Apple stores here.

    Reply

    • Sanjana

      01/17/2016 at 4:21 am

      Hi Philip, did you manage to solve your problem? Coz I have the same problem and needed some advice please if you corrected yours.

      Reply

  8. Henk

    06/09/2015 at 6:33 pm

    I have a IPad mini 2 and it just died. I charged it but it is not showing any signs of life (the charger doesn’t even get’s warm). What could be the problem ?

    Reply

    • Sanjana

      01/17/2016 at 4:19 am

      Hi Hank, were you able to solve your problem?I have same problem too.

      Reply

  9. noe

    06/20/2015 at 11:15 am

    this morning when i wanted to go on my ipad mini, the locksreen was bugged or something, and it would’nt let me get in. i tried turning it off for a while and then turning it back on, but it did not work. then, i just tried a few things hoping that it would work again. i pressed the home button and the off button, like when you screnshot. when you screenshot there is kinda like a flash of white, right? well, now, its like it just froze at that flash and now whenever i turn it on, its just white! please help!

    Reply

  10. Xena xuan

    06/22/2015 at 2:26 am

    All of my downloaded apps just restarted over night , how to restore my apps back with the ‘memory ‘ of what I did ?

    Reply

  11. John J Miller

    06/28/2015 at 6:36 pm

    Why doesn’t the email program have the option to leave a copy of the email on the server?

    Reply

  12. Denise

    07/14/2015 at 8:36 am

    Why do I have a gray top bar now on iPad Mini in Safari, when it used to be some other active color, & I have to constantly sign in to FaceBook each time I get into it from Safari, even if I click Keep Sign In?

    Reply

    • Denise

      07/15/2015 at 3:35 pm

      Anyone have any idea? It also just closes from Safari or email sometimes. I cannot upgrade because there is not enough space.

      Reply

    • David

      03/15/2016 at 6:02 am

      Have you fixed your problem because I have the same thing with my iPad Air 2, please reply
      Regards
      Dave

      Reply

      • Cottsberg

        03/16/2016 at 5:12 pm

        No, I am still having the same problem.

        Reply

  13. Ethan

    07/15/2015 at 3:04 pm

    I have an iPad mini it keeps restarting every minute I’m trying to erase content and it keeps restarting please give me.a solution

    Reply

  14. Ethan

    07/15/2015 at 3:08 pm

    My iPad mini keeps restarting even though I tried all these solutions

    Reply

    • Prasanna

      10/21/2015 at 8:46 pm

      Same here bro….pls mail at prasmile@gmail,com

      Reply

  15. Guilherme

    08/23/2015 at 6:27 am

    Hi Ethan!
    Did you solve your problem? My ipad is also restarting every ~2min.

    Reply

  16. Gopalakrishnan

    11/13/2015 at 8:52 am

    I have a problem with my mini ipad ,bought in February 2014.Two weeks ago when i on the ipad a request surfaced which was ‘an update 8.1 is ready for download and i gave my consent .After about 30 minutes it stopped. when switched on I saw that the screen is running down quickly. ie the screen does in’t stay.. please send me a solution

    Reply

  17. Roger

    11/19/2015 at 7:36 am

    My Ipad mini won’t start what can I do, it seems that there is no power available.

    Reply

  18. Rose

    11/19/2015 at 8:30 am

    HI Guilherme I have the same problem did you get yours fixed and how. please let me know.THANKS

    Reply

  19. Joe kilbride some time when I turn my pad it’s doing what it likes deeded yyyyyyyygggggggggggggggggggggggggggggggggg Cccrrcccccrcrcr ccrc crNo matter what

    Reply

  20. Lorena

    12/19/2015 at 9:48 pm

    I tried to post a comment at YouTube. The small rectangle appeared. I typed in my comment and hit Post. Nothing happened. Finally I hit the X to delete. It asked did I want to delete and I clicked Yes, but nothing happened. It won’t go away for two days now. The video will play beneath it but I can’t see it. I’ve had two upgrades recently, both times I lost YouTube for several days. This didn’t happen before the upgrade. Are the two connected and how can I get rid of that white square that blocks the video? Thank you.

    Reply

  21. Amyamiller

    01/14/2016 at 7:25 am

    0=17my co-worker’s sister makes $74 /hour on the laptop . She has been without work for six months but last month her payment was $19962 just working on the laptop for a few hours.
    visit their website…. See More

    Reply

  22. Prem

    01/26/2016 at 11:00 pm

    My iPad is doing operations automatically with out touching. Please let m know what would b the prom.

    Reply

    • Xhian

      04/18/2016 at 1:18 pm

      Same prblem hir..plss help us..dancing display when you watch or play without touching

      Reply

  23. Brian

    02/03/2016 at 11:41 am

    My IPad will not let me do a back up. I have left it over night to do but to no avail, so I decided to do back up now, after about 3 minutes it says it cannot back up at this time. It has not let me back up since September 2015.

    Reply

  24. mj

    02/04/2016 at 6:15 am

    my iPad mini always reboots whenever i finish using an app esp pdf. pls help me with this issue. i use ipad for reading ebooks and doing my reports.tnx

    Reply

  25. Dalene

    02/05/2016 at 6:47 am

    My mom and i share an ipad to play bingo blitz. We used the same device and logged in and out of facebook and then play bingo blitz. Up until 2 days ago this was ok. Now mom logs in to facebook under her own profile, but can not get to play bingo blitz which is a facebook app game. It says the following: You have already authorized BINGO Blitz. you then have a choice to cancel or ok. ok take us back to my bingo blitz account, and not moms, and cancel does not do anything it just takes you back to my bingo game. What can we do please.

    Reply

    • Cottsberg

      02/06/2016 at 8:39 pm

      I’m having the same issue Dalene, been trying to figure out what to do. Tried deleting both apps, rebooting etc. nothing is working! Hopefully we can find a solution.

      Reply

      • abby

        03/12/2016 at 7:59 am

        My wife is having the same problem on her ipad. It works OK on my android tablet. Still trying to figure it it out.

        She was OK with her old ipad air, then she got a new ipad air 2 – new versions of everything. That was in late Feb.

        Reply

  26. Shannon

    02/13/2016 at 12:23 pm

    My home button just decides to do what ever it wants. It calls Siri then when I hit it again it does not work it won’t let me away from the Siri option it like gets stuck there. I have only had this iPad 4 mini for a week max. And it gives me updates and every time I do the update it just gets worse. I thought it might have been the case it’s in but I took it off and still have the same problem. The only way to make it stop is to turn it off and and then back on. But it only works for like 5 minutes before I have to do it again. HELP!!!

    P.s. I bet Siri is sick of being cussed at….

    Reply

    • mary

      02/20/2017 at 8:51 am

      Did you ever receive help or a reply for your question? cus my mini ipad is doing the same thing.. simply going crazy.

      Reply

  27. Jody

    02/14/2016 at 5:38 pm

    I’ve found that turning off background app refresh on the mini stops the random rebooting issue.

    Reply

  28. kevinwiggins@hotmail.co.uk

    02/21/2016 at 12:35 am

    After opening of all Email Messages my inbox stick on 2 messages unopened – any ideas how to cure this fault

    Reply

  29. sissy817

    03/12/2016 at 9:49 pm

    My iPad wouldn’t go on it had a tiny charge left and said my iPad has been running continually for 48 hours, I plugged it in and check during the day and night,nothing. I really ought it was dead then the next morning it was fine. I think when it runs to long it shuts itself down so it doesn’t over heat. Leave it on off and plugged in when it’s ready it will start charging on its own.
    Sissy

    Reply

  30. Barb

    03/14/2016 at 5:33 pm

    My I pad screen keeps going blanc in the middle of watching something especially when I am in the middle of a Candy Crush life, causing me on that one to lose all that I gave done, really annoying when you think you are close to solving, it never did it before & I have downloaded the latest update. anyone else have the same problem?

    Reply

  31. Janice Chase

    03/21/2016 at 8:36 am

    My keyboard keeps going dead. I charge it, and reset it with the reset button but still won’t work. What’s the deal?

    Reply

  32. Patsy

    03/24/2016 at 3:14 pm

    My iPad mini is no longer accessible or activated after I updated to IoS 9.3. It no longer recognises my password and suggests I am not the original owner!!!!!!!

    Reply

  33. milad

    03/25/2016 at 1:34 pm

    I have an iPad2 but it doesn’t work now. it just show on the screen that ipad is off??? can someone help me what can i do to fix it???

    Reply

  34. Patricia

    04/16/2016 at 7:51 am

    My iPad mini was working fine until my Granddaughter downloaded, or tried to, a lot of apps. Now usage says That I have no usage left and the camera/photo is filled although I delegated all pictures and videos there. Hopefully some one can help. I have tried the simple reboot, defeated apps, nothing seems to change the usage menus.

    Reply

  35. Sharon

    04/17/2016 at 7:43 am

    My home button has stopped working

    Reply

  36. Jeff

    04/24/2016 at 7:11 pm

    I also had the reboot problem. iPad mini kept restarting every couple minutes. I was suspecting Facebook had something to do with it. I ended up doing a complete wipe and reset. iPad worked fine for a couple hours, then I put Facebook back on it and it started rebooting again. Deleted, and now it’s fine again.

    Reply

  37. Walter

    05/11/2016 at 8:55 pm

    KUDOS!! Thanks for this great article; used the reset network hint to fix an iPad air that was on wifi but reporting no connection. This was after trying all the usual basic tricks and hitting dead-ends at Apple and other places that were not even in the ballpark. The brief overview of each technique is a first-class professional style to boot. Makes me want to find out more about what’s going on at gotta be mobile – please keep up the great work!

    Reply

  38. Mandy Dickerson

    05/31/2016 at 5:58 pm

    Help!! my Ipad mini wont download apps. Feeling frustrated

    Reply

  39. Bryan Dunford

    06/27/2016 at 11:42 am

    My iPad Air gave aloud swishing noise on sending a message.i tried later to talk on messenger an had no sound. Could not hear the dialling dialling tone could tell it was ringing the other as the face had the halo round it.

    Reply

  40. Cherie

    07/04/2016 at 3:23 pm

    I can’t get my I pad to open turn it on but nothing happens when try to slide my finger to opens

    Reply

  41. Iris

    07/17/2016 at 11:29 am

    My I.pad keeps going off in the middle of a game it just goes of and returns to home page so I have to turn it back on but the game then starts at the beginning of game again and I loose where I have got to its really frustrating

    Reply

  42. Anjan

    08/23/2016 at 10:17 pm

    My Apple iPad was working fine but all of a sudden it blanked out & does not want to turn on. I left it charging overnight but the problem still persists. I don’t know what to do.
    Please help!!!!!

    Reply

  43. Muskan

    09/30/2016 at 1:53 am

    My iPad never works properly it’s run on its own so plz help me plz

    Reply

  44. Sonali Lalbehari

    11/15/2016 at 2:46 pm

    My Apple Ipad Is Acting Up To Much. When Im On A App Or Just The HomeScreen, Random Things Are Being Clicked! I Dont Know If This Is A Glitch Or Its Getting Hacked But Please I Need Major Help With This!!

    Reply

  45. LEO cripps

    01/08/2017 at 10:06 am

    I use my iPad mini2 for work. Works fine on my home network but as soon as I try to log on to another network it freezes. Took back to apple, got a new one, set up from new ( just in case I had a bad app), it does exactly the same. Just looking to see if I. The only one with this prob before going to apple again.

    Reply

  46. Prakit

    03/22/2017 at 9:50 pm

    Hello sir,
    I have a problem with my iPad retina. The problem is when I start my iPad it is automatically switch off after 2 minutes. Even when I connect my data cable with pc it’s show not charging. Let me tell what happend with it and how to fix it. I am looking for your favourable reply.

    Reply

  47. Rachita

    05/22/2017 at 12:03 am

    Hi, My apple Ipad Air purchased in Canada, is showing screen distortion frequntly. The LED on the edges start glowing stronger, and make light and dark bands on the screen. Any ideas on how this can get resolved?
    Sometimes on switching off the ipad for sometime the issue goes away.

    There has been no physical damage to this device.

    Reply

  48. Barbara

    07/06/2017 at 9:38 am

    Thanks. My iPad had begun to need charging more, and was taking longer to charge. I thought it was just getting older, but it was also becoming uncomfortably warm, even if I wasn’t doing anything more taxing than emails and facebook. I closed all my apps, looked for battery hogs, etc. Nothing helped.

    Then I noticed your comment about Widgets. Whoa! A stack of live processes, and I never even think about them. Deleted them all (seldom use them anyway) Haven’t checked battery charge life yet, but I’m back to running cool as can be.

    Reply

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