It doesn’t have a widespread “gate” issue (at least not yet), but some iPhone XR users are running into bugs and various performance issues.
The colorful 6.1-inch iPhone XR has been out for several weeks now which means we’ve been getting a lot of feedback from those who’ve bought Apple’s mid-range device.
A lot of the feedback is good. The iPhone XR is cheaper than Apple’s flagship iPhone XS and iPhone XS Max models, but it can still hold its own.
We’re also seeing negative feedback emerge. Some users are dealing with hardware problems while others are experiencing issues with the device’s iOS 12 software.
In this guide we’ll take you through the most common iPhone XR problems. We’ll also provide you with some tips and resources that will come in handy if you start noticing issues on your new phone.
iPhone XR Problems
Some iPhone XR users have had problems activating the phone at home. This is a common issue with new phones and it’s sometimes easy to fix.
If you’re unable to activate your iPhone XR, take a look at Apple’s System Status page. If the circle is anything other than green, you’ll have to wait until it’s green before trying to activate again.
If the circle is green and you still can’t activate your phone, make sure your SIM card is in properly. If you’re getting a “No Sim” or “Invalid SIM” error, head here for help.
iPhone XR users are also complaining about restore issues, issues setting up Face ID, Bluetooth problems, Wi-Fi problems, weird battery drain, Exchange problems, issues with first and third-party apps, crashes, abnormal amounts of lag, and iCloud problems.
This is an early list and we expect it to grow as more people buy the iPhone XR during the holidays.
Where to Find Feedback
If you own an iPhone XR or if you’re thinking about buying one for yourself or a loved one, you’ll want to dig into feedback from iPhone XR users.
How to Fix iPhone XR Problems
If you’re dealing with issues and your iPhone XR is running iOS 12.0, iOS 12.0.1 or iOS 12.1, try updating to iOS 12.1.1. The point upgrade comes with several bug fixes.
If you’re already on iOS 12.1.1 or you don’t want to upgrade just yet, take a look at our list of fixes for the most common iOS problems.
If you can’t find a fix for your iPhone XR’s problem in those walkthroughs, check Apple’s discussion forums for other potential fixes.
If Apple’s frontline customer service can’t find a solution for your issue, you might want to take your phone into your local Apple Store or your local carrier location. They might be able to diagnose the issue in minutes.
If you’ve got an Apple Store in your area, schedule a Genius Bar appointment. Your iPhone XR is under warranty so if the problem is serious, you might be able to get a replacement.
How to Downgrade the iPhone XR
Sometimes you’ll have the option to downgrade your iPhone XR to another version of iOS. Downgrading can have a positive impact on your device’s performance.
There’s no way to downgrade the iPhone XR to iOS 11. You’re stuck with iOS 12. However, if you’re running iOS 12.1.1, you can downgrade to iOS 12.1 for a limited time.
Our guide to the iOS 12 downgrade will walk you through everything you need to know for the next iOS release.
Help is on the way. Apple’s iOS 12.1.2 update is currently in beta ahead of an unknown release date.
iOS 12.1.2 is a point release which means it’ll bring a mix of security patches and bug fixes for lingering iOS 12 problems.
If your iPhone XR is really struggling on iOS 12.1, iOS 12.1.1, or another version of iOS, you can try downloading the iOS 12.1.2 beta onto your device right now.
Install iOS 12.1.1 for Better Security
If you're on the fence, here's one of the best reasons to install iOS 12.1.1.
If you value your device's security you'll want to install the iOS 12.1.1 update on your iPhone, iPad, or iPod touch today. Apple's iOS 12.1.1 update comes with new security patches that will help protect your phone.
In all, there are 17 patches for potential security exploits and you can read about them over on Apple's website.
If you skipped iOS 12.1, you'll get its 24 patches with your version of iOS 12.1.1. If you skipped iOS 12.0.1, your iOS 12.1.1 update brings two additional patches. Both patches are for potential lock screen exploits.
If you skipped iOS 12.0, and you're still running iOS 11.4.1 or below, your iOS 12.1.1 update comes with a longer list of security updates.
The iOS 12.0 update delivered 16 patches for security issues. You can read about all of them over on Apple's website.
In addition to those patches, iOS 12 delivers new security features aimed at protecting you and the data you store on your device. These include:
Long story short, if you store sensitive data on your iPhone, iPad, or iPod touch, you have some really good reasons to upgrade to iOS 12.1.1 today.
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