Some iPhone XR users are running into bugs and performance issues after downloading the latest iOS 12 firmware.
The colorful 6.1-inch iPhone XR has been out for several months now and we’ve been getting a lot of feedback from those who’ve adopted Apple’s colorful flagship.
Some iPhone XR users are dealing with hardware problems while others are experiencing issues with the device’s iOS 12 software.
In this guide we’ll take you through the most common iPhone XR problems. We’ll also provide you with some tips and resources that will come in handy if you start noticing issues on your new phone.
iPhone XR Problems
Some iPhone XR users have had problems activating the phone at home. This is a common issue with new phones and it’s sometimes easy to fix.
If you’re unable to activate your iPhone XR, take a look at Apple’s System Status page. If the circle is anything other than green, you’ll have to wait until it’s green before trying to activate again.
If the circle is green and you still can’t activate your phone, make sure your SIM card is in properly. If you’re getting a “No Sim” or “Invalid SIM” error, head here for help.
iPhone XR users are also complaining about restore issues, issues setting up Face ID, Bluetooth problems, Wi-Fi problems, weird battery drain, Exchange problems, issues with first and third-party apps, crashes, abnormal amounts of lag, crashes, and iCloud problems.
We expect this list to grow as more people buy the iPhone XR in 2019.
Where to Find Feedback
If you own an iPhone XR or if you’re thinking about buying one for yourself or a loved one, you’ll want to dig into feedback from iPhone XR users.
How to Fix iPhone XR Problems
If you’re dealing with issues and your iPhone XR is running iOS 12.0, iOS 12.0.1, iOS 12.1, iOS 12.1.1, iOS 12.1.2, iOS 12.1.3, iOS 12.1.4, iOS 12.2, or iOS 12.3, try updating to iOS 12.3.1.
If you’re already on iOS 12.3.1 or you don’t want to upgrade just yet, take a look at our list of fixes for the most common iOS problems.
If you can’t find a fix for your iPhone XR’s problem in those walkthroughs, check Apple’s discussion forums for other potential fixes.
If Apple’s frontline customer service can’t find a solution for your issue, you might want to take your phone into your local Apple Store or your local carrier location. They might be able to diagnose the issue in minutes.
If you’ve got an Apple Store in your area, schedule a Genius Bar appointment. Your iPhone XR is under warranty so if the problem is serious, you might be able to get a replacement.
How to Downgrade the iPhone XR
Sometimes you’ll have the option to downgrade your iPhone XR to another version of iOS. Downgrading can have a positive impact on your device’s performance.
There’s no way to downgrade the iPhone XR to iOS 11. You’re stuck with iOS 12. However, if you’re running iOS 12.3.1, you can downgrade to iOS 12.3 for a limited time.
Our guide to the iOS 12 downgrade will walk you through everything you need to know for the next iOS release.
Apple’s next batch of bug fixes is on the way.
The company’s confirmed a new iOS 12.4 update and the upgrade is in beta testing right now. We don’t have an official release date, but we expect it to land this summer alongside Apple’s new Apple Card credit card.
If you can’t wait for the official release, you can try the iOS 12.4 beta and see if your performance improves.
Apple’s also released an iOS 13 beta ahead of the official release alongside its 2019 iPhones this fall. The beta is packed with new features and performance enhancements and it’s worth a look if you’re tired of dealing with iOS 12 issues.
For more on iOS 13, take a look at our walkthrough.
Install iOS 12.3.1 for Better Security
If you're on the fence, here's one of the best reasons to install iOS 12.3.2 if you own an iPhone 8 Plus or iOS 12.3.1 if you own another device.
If you skipped previous versions of iOS 12 and you value your device's security, you'll want to download iOS 12.3.2/iOS 12.3.1 in the near future because it could bring important security patches for your device.
iOS 12.3.2 and iOS 12.3.1 don't have any security updates of their own, but if you skipped iOS 12.3, your iOS iOS 12.3.2/12.3.1 update carries iOS 12.3's security patches on board. The iOS 12.3 update brought 23 patches and you can read about all of them right here.
If you skipped iOS 12.2, you'll get its security patches with your version of iOS 12.3.2/iOS 12.3.1.
iOS 12.2 brought a whopping 41 security patches to iPhone, iPad, and iPod touch in March. You can read more about the iOS 12.2's patches over on the company's website.
It's important to note that Apple's iOS 12.2 update patched up an exploit that allowed websites to use motion sensors to "fingerprint" devices.
Fortunately, Apple's patched up the issue. If you skipped it, you'll probably want to move to iOS 12.3.2 or iOS 12.3.1 soon.
If you skipped iOS 12.1.4, you get four important security patches including fixes for a widespread FaceTime eavesdropping bug that lets you call someone via FaceTime and hear the audio coming from their phone before they pick up the phone.
If you skipped iOS 12.1.3, you get some additional patches with your version of iOS 12.3.2/iOS 12.3.1. Again, they're baked into your upgrade.
Apple lists a grand total of 23 patches on board iOS 12.1.3 and you can read about all of them over on Apple's website.
If you skipped iOS 12.1.1, you'll want to install the iOS 12.3.2/iOS 12.3.1 update on your iPhone, iPad, or iPod touch today.
The iOS 12.1.1 update brought 17 patches for potential security exploits. They'll will help protect your phone. You can read about them here.
If you skipped iOS 12.1, you'll get the 24 patches from that update with your version of iOS 12.3.2/iOS 12.3.1. If you skipped iOS 12.0.1, your iOS 12.3.2/iOS 12.3.1 update brings two additional patches. Both patches are for potential lock screen exploits.
If you skipped iOS 12.0, and you're still running iOS 11.4.1 or below, your iOS 12.3.2/iOS 12.3.1 update comes with a longer list of security updates.
The iOS 12.0 update delivered 16 patches for security issues. You can read about all of them over on Apple's security page.
In addition to those patches, iOS 12 delivers new security features aimed at protecting you and the data you store on your device. These include:
Long story short, if you store sensitive data on your iPhone, iPad, or iPod touch, you have some really good reasons to upgrade to iOS 12.3.2 or iOS 12.3.1 today.
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