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iPhone XR Problems: 5 Things to Know

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It doesn’t have a widespread “gate” issue (yet), but some iPhone XR users are running into bugs and performance issues.

The colorful 6.1-inch iPhone XR has been out for several months now which means we’ve been getting a lot of feedback from those who’ve adopted Apple’s colorful 2018 flagship.

A lot of the feedback is good. The iPhone XR is cheaper than Apple’s flagship iPhone XS and iPhone XS Max models and it can still hold its own.

We’re also seeing negative feedback emerge. Some users are dealing with hardware problems while others are experiencing issues with the device’s iOS 12 software.

In this guide we’ll take you through the most common iPhone XR problems. We’ll also provide you with some tips and resources that will come in handy if you start noticing issues on your new phone.

iPhone XR Problems

Some iPhone XR users have had problems activating the phone at home. This is a common issue with new phones and it’s sometimes easy to fix.

If you’re unable to activate your iPhone XR, take a look at Apple’s System Status page. If the circle is anything other than green, you’ll have to wait until it’s green before trying to activate again.

If the circle is green and you still can’t activate your phone, make sure your SIM card is in properly. If you’re getting a “No Sim” or “Invalid SIM” error, head here for help.

iPhone XR users are also complaining about restore issues, issues setting up Face ID, Bluetooth problems, Wi-Fi problems, weird battery drain, Exchange problems, issues with first and third-party apps, crashes, abnormal amounts of lag, and iCloud problems.

We expect this list to grow as more people buy the iPhone XR in 2019.

Where to Find Feedback

If you own an iPhone XR or if you’re thinking about buying one for yourself or a loved one, you’ll want to dig into feedback from iPhone XR users.

We recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter/Facebook, and the MacRumors forums for information about the iPhone XR’s performance.

How to Fix iPhone XR Problems

If you’re dealing with issues and your iPhone XR is running iOS 12.0, iOS 12.0.1, iOS 12.1, iOS 12.1.1, iOS 12.1.2, or iOS 12.1.3, try updating to iOS 12.1.4.

If you’re already on iOS 12.1.4 or you don’t want to upgrade just yet, take a look at our list of fixes for the most common iOS problems.

We’ve also released some tips to help improve your iPhone XR’s performance and tips that could help you improve your battery life..

If you can’t find a fix for your iPhone XR’s problem in those walkthroughs, check Apple’s discussion forums for other potential fixes.

If you’d prefer to get in touch with Apple, get in contact with the company’s support account on Twitter. You can also get in contact with Apple Support via the company’s website.

If Apple’s frontline customer service can’t find a solution for your issue, you might want to take your phone into your local Apple Store or your local carrier location. They might be able to diagnose the issue in minutes.

If you’ve got an Apple Store in your area, schedule a Genius Bar appointment. Your iPhone XR is under warranty so if the problem is serious, you might be able to get a replacement.

How to Downgrade the iPhone XR

Sometimes you’ll have the option to downgrade your iPhone XR to another version of iOS. Downgrading can have a positive impact on your device’s performance.

There’s no way to downgrade the iPhone XR to iOS 11. You’re stuck with iOS 12. However, if you’re running iOS 12.1.4, you can downgrade to iOS 12.1.3 for a limited time.

Our guide to the iOS 12 downgrade will walk you through everything you need to know for the next iOS release.

What’s Next

Apple’s next batch of bug fixes is probably going to arrive sometime next month.

The company’s confirmed an iOS 12.2 update and the milestone upgrade is currently in beta testing ahead of a release sometime later this year.

Apple hasn’t confirmed an iOS 12.2 release date but we expect the software to roll out in March alongside a batch of new hardware.

If you can’t wait for the official release, you can try the iOS 12.2 beta on your device. It’s plagued with issues, but there’s a chance it fixes your bugs and/or performance issues.

4 Reasons Not to Install iOS 12.2 & 9 Reasons You Should

Install iOS 12.2 for Better Security

Install iOS 12.2 for Better Security

If you're on the fence, here's one of the best reasons to install iOS 12.2.

If you value your device's security, you'll want to download iOS 12.2 in the near future because it comes with new security patches.

Apple lists a whopping 41 security patches in its iOS 12.2 security change log. You can read more about the patches over on the company's website

If you skipped iOS 12.1.4, you get four important security patches including fixes for a widespread FaceTime eavesdropping bug that lets you call someone via FaceTime and hear the audio coming from their phone before they pick up the phone.

You can read more about these patches on Apple's website.

If you skipped iOS 12.1.3, you get some additional patches with your version of iOS 12.2. They're baked into your upgrade.

Apple lists a grand total of 23 patches on board iOS 12.1.3 and you can read about all of them over on Apple's website. 

If you skipped iOS 12.1.1, you'll probably want to install the iOS 12.2 update on your iPhone, iPad, or iPod touch today. 

The iOS 12.1.1 update brought 17 patches for potential security exploits. They'll will help protect your phone. You can read about them here.

If you skipped iOS 12.1, you'll get the 24 patches from that update with your version of iOS 12.2. If you skipped iOS 12.0.1, your iOS 12.2 update brings two additional patches. Both patches are for potential lock screen exploits.

If you skipped iOS 12.0, and you're still running iOS 11.4.1 or below, your iOS 12.2 update comes with a longer list of security updates. 

The iOS 12.0 update delivered 16 patches for security issues. You can read about all of them over on Apple's security page.

In addition to those patches, iOS 12 delivers new security features aimed at protecting you and the data you store on your device. These include:

  • Enhanced Intelligent Tracking Prevention in Safari prevents embedded content and social media buttons from tracking cross-site browsing without your permission
  • Suppresses ad retargeting by reducing advertisers’ ability to identify iOS devices uniquely
  • Strong and unique passwords are suggested automatically when creating an account or changing a password in most apps and in Safari
  • Reused passwords are flagged in Settings > Passwords & Accounts
  • Security code AutoFill presents one-time security codes sent over SMS as suggestions in the QuickType bar
  • Sharing passwords with contacts is easier than ever using AirDrop from Passwords & Accounts in Settings
  • Siri supports quickly navigating to a password on an authenticated device 

Long story short, if you store sensitive data on your iPhone, iPad, or iPod touch, you have some really good reasons to upgrade to iOS 12.2 today.

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