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iPhone XR Problems: 5 Things to Know

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Some iPhone XR users are running into bugs and performance issues after downloading the latest iOS 14 update.

The colorful 6.1-inch iPhone XR has been out for more than a year now and we’re still getting a lot of feedback from those who’ve adopted Apple’s colorful flagship.

A lot of the feedback is good. The iPhone XR is cheaper than Apple’s iPhone XS and iPhone XS Max, much cheaper than Apple’s iPhone 11 and iPhone 12 models, and it can still hold its own. That said, we’re also seeing negative feedback emerge.

Some iPhone XR users are dealing with hardware problems while others are experiencing issues with the device’s operating system.

In this guide we’ll take you through the most common iPhone XR problems. We’ll also provide you with some tips and resources that will come in handy if you start noticing issues on your new phone.

iPhone XR Problems

Some iPhone XR users have had problems activating the phone at home. This is a common issue with new phones and it’s sometimes easy to fix.

If you’re unable to activate your iPhone XR, take a look at Apple’s System Status page. If the circle is anything other than green, you’ll have to wait until it’s green before trying to activate again.

If the circle is green and you still can’t activate your phone, make sure your SIM card is in properly. If you’re getting a “No Sim” or “Invalid SIM” error, head here for help.

iPhone XR users are also complaining about restore issues, issues setting up Face ID, Bluetooth problems, Wi-Fi problems, weird battery drain, Exchange problems, issues with first and third-party apps, crashes, abnormal amounts of lag, crashes, and iCloud problems.

We expect this list to grow as more people buy the iPhone XR throughout 2021.

Where to Find Feedback

If you own an iPhone XR or if you’re thinking about buying one for yourself or a loved one, you’ll want to dig into feedback from iPhone XR users.

We recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter/Facebook, and the MacRumors forums for information about the iPhone XR’s performance.

If you need additional feedback, check out our mini iPhone XR iOS 14.6 review.

How to Fix iPhone XR Problems

If you’re dealing with issues, and your iPhone XR is running an older version of iOS 14, try updating to iOS 14.6.

If your phone is already on iOS 14.6 or you don’t want to upgrade just yet, take a look at our list of fixes for the most common iOS 14 problems.

We’ve also released some tips to help improve your iPhone XR’s performance and tips that could help you improve your battery life.

If you can’t find a fix for your iPhone XR’s problem in those walkthroughs, check Apple’s discussion forums for other potential fixes.

Apple iPhone 11 Pro Max, 256GB, Midnight Green, Fully Unlocked (Renewed)
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Apple iPhone 11 Pro Max, 256GB, Midnight Green, Fully Unlocked (Renewed)
  • Fully unlocked and compatible with any carrier of choice (e.g. AT&T, T-Mobile, Sprint, Verizon, US-Cellular, Cricket, Metro, etc.).
  • The device does not come with headphones or a SIM card. It does include a charger and charging cable that may be generic, in which case it will be UL or Mfi (Made for iPhone) Certified.
  • Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arms length.
  • Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
  • Tested for battery health and guaranteed to have a minimum battery capacity of 80%.

If you’d prefer to get in touch with Apple, get in contact with the company’s support account on Twitter. You can also get in contact with Apple Support via the company’s website.

If Apple’s frontline customer service can’t find a solution for your issue, you might want to take your phone into your local Apple Store or your local carrier location. They might be able to diagnose the issue in minutes.

If you’ve got an Apple Store in your area, schedule a Genius Bar appointment. Your iPhone XR is under warranty so if the problem is serious, you might be able to get a replacement.

How to Downgrade the iPhone XR

Sometimes you’ll have the option to downgrade your iPhone XR to another version of iOS. Downgrading can have a positive impact on your device’s performance.

Apple’s currently signing on the previous version of iOS 14 (iOS 14.5.1) which means you can move your phone’s software back if you’re having issues on iOS 14.6. The company isn’t signing on older iOS software either.

Our guide to the iOS 14 downgrade will walk you through everything you need to know.

What’s Next

Apple’s confirmed a new version of iOS 14.

iOS 14.7 is currently in beta testing and the software will likely bring new features, bug fixes, and important security enhancements to the iPhone XR.

We don’t have an official iOS 14.7 release date, but it should touch down in a few weeks. If your problems can’t wait for the official release, join one of Apple’s beta programs.

For more on iOS 14.7 and the beta, take a look at our guide.

4 Reasons Not to Install iOS 14.6 & 11 Reasons You Should

Install iOS 14.6 for Better Security

Install iOS 14.6 for Better Security

If security is important to you, think about installing iOS 14.6 right away.

iOS 14.6 brings 38 important security patches to the iPhone. If you're curious about the particulars, you can read about them right here.

If you skipped iOS 14.5.1, you get the update's two security patches on board. You can read about them over on Apple's website. Both are related to WebKit. 

If you missed iOS 14.5 you'll get its patches with your upgrade. You can read more about those changes over on Apple's website.

iOS 14.5 also brought Apple's new App Tracking Transparency which lets you control which apps are allowed to track your activity across other companies' apps and websites for ads or sharing with data brokers.

If you skipped iOS 14.4.2, you get its security patch with iOS 14.6. You can learn more about that patch over on Apple's website as well. 

If you missed iOS 14.4.1, you get its patch with your upgrade to iOS 14.6. You can read about that patch right here.

If you skipped iOS 14.4, you get the update's patches with your upgrade. You can learn more about iOS 14.4's security patches right here

If you skipped iOS 14.3 you'll get its nine security updates with your upgrade. You can read more about them on its security site

iOS 14.3 also included a new privacy information section on App Store pages that includes a developer-reported summary of the app’s privacy practices.

If you skipped iOS 14.2, your iOS 14.6 update includes 24 additional security patches. You can learn more about the patches on Apple's security website

If you're still running iOS 13, iOS 14.6 includes iOS 14.0's security updates. 

iOS 14.0 brought 11 new security patches to the iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's website.

In addition to those patches, iOS 14 comes with some security and privacy upgrades including improvements to Home/HomeKit and Safari. 

For instance in Safari, you can now tap the Privacy Report button to better understand how websites handle your privacy.

With iOS 14 on board you can now get information on the App Store that will help you understand the privacy practices of apps before you download them. 

There is also a new recording indicator that will appear at the top of your screen whenever an app is using your microphone or camera. You can see if an app has used them recently in Control Center.

Researchers also discovered that Apple brought a new "BlastDoor" sandbox security system to iOS 14. The system is meant to prevent attacks from occurring via the Messages app. 

You can read more about "BlastDoor" right here

Last update on 2020-12-15. This post may contain affiliate links. Click here to read our disclosure policy for more details. Images via Amazon API

2 Comments

2 Comments

  1. dedobbeleer

    04/09/2019 at 3:03 am

    I have got 2 XR and have same trouble with interrupted calls during communication, and also impossible to redial a number for ” a while ” in the meantime it is possible to dial with the iphone 6 on the same network.
    so What ?
    I use again my old iphone 6 no problems at all.

    So what is the problem with the XR ? Design , component, software version ?

  2. Lisa Kane

    09/11/2019 at 11:11 am

    XR is the worst phone ever. I am on my second new one to replace the old, new one I bought. I use it for work and it is impeding my ability to commnicate. Note: this is a class action law suit starting refering to this serie. I am taking one more trip back to the apple store and then I will move into legal. DOn’t buy this phone

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