iPhone 8 and iPhone 8 Plus owners are dealing with numerous problems including Bluetooth issues, sound problems, and various issues with the device’s setup process.
Many iPhone 8 users are reporting issues with their hardware and the iOS 14 software that powers the two devices. We expect the list of problems to grow as more people buy the iPhone 8 and as Apple releases additional firmware updates throughout the year.
This guide will take you through the current list of iPhone 8 problems. It will also provide you with some resources that will come in handy if you start noticing issues with your new phone.
It also includes a look at what to expect from Apple and the next version of iOS.
iPhone 8 Problems
The latest version of iOS 14 is causing problems for some iPhone 8 and iPhone 8 Plus users.
We’re hearing about Wi-Fi issues, Bluetooth connectivity issues, problems with first and third party apps, Touch ID and 3D Touch problems, restore problems, abnormal battery drain, and iCloud issues.
Problems can popup at any time so you’ll want to be as prepared as possible. We recommend periodically backing up the files on your phone to keep them safe.
Apple will eventually release a new version of iOS 14 for the iPhone 8 and iPhone 8 Plus. When it does, you’ll want to prepare your device. New iOS updates always bring trouble and a little prep work will go a long way toward preventing headaches.
We’ve released a pre-installation guide that will take you through some things to do before installing new software on your device. If this is your first iPhone you should get familiar with the process.
Where to Find Feedback
If your iPhone 8 or iPhone 8 Plus is struggling, you’ll want to dig into feedback and fixes from fellow users. Here are a few places to do that.
We recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter/Facebook, and the MacRumors forums for feedback about the iPhone 8’s hardware and its version of iOS 14.
We’ve also released our impressions of the iPhone 8’s iOS 14.0.1 update and it’s worth a look if you’re hunting for additional feedback about iOS 13.
How to Fix iPhone 8 Problems
If you run into problems with the iPhone 8 or iPhone 8 Plus your first thought might be to take it back to Apple or the place where you bought it. Before you do that you should try fixing the issue from home.
Before you take your phone down to an Apple Store, take a look at our list of fixes for common iPhone 8 problems. It offers fixes for the most common problems.
We’ve also put together some tips to help you improve your iPhone 8’s overall performance and a guide to improving iPhone 8 battery life.
If you can’t find a fix in those guides make sure you check Apple’s discussion forums. There are a lot of knowledgable active users and you could get a solution to your problem within minutes.
- Fully unlocked and compatible with any carrier of choice (e.g. AT&T, T-Mobile, Sprint, Verizon, US-Cellular, Cricket, Metro, etc.).
- The device does not come with headphones or a SIM card. It does include a charger and charging cable that may be generic, in which case it will be UL or Mfi (Made for iPhone) Certified.
- Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arms length.
- Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
- Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
If Apple’s customer service can’t help you solve whatever it is that’s plaguing your iPhone 8 or iPhone 8 Plus, it’s time to take your phone to an Apple Store (if one is close by) or your local carrier store.
Make a Genius Bar appointment and have them run diagnostics on your device to see if they can pinpoint the problem. Your iPhone 8 is under warranty so they might offer you a replacement if the issue is serious.
How to Downgrade Your iPhone 8
If you recently downloaded an iOS update on your iPhone 8 or iPhone 8 Plus and you start noticing issues, you might be able to downgrade back to an older version of iOS.
Downgrading isn’t guaranteed to fix the issues you’re seeing, but it’s certainly an option if your device is underperforming.
Apple typically keeps the downgrade loophole open for a few weeks after it releases a new version of iOS so you’ll need to act quickly if you want to move back.
For more on the downgrade process, please take a look at our guide.
If your device is struggling on iOS 14.0.1 or iOS 14.0, keep an eye out for new software.
Apple is working on an iOS 14.2 update for the iPhone 8 and iPhone 8 Plus. The software is currently in beta and the milestone upgrade should carry new features and bug fixes for some of iOS 14’s initial problems.
We don’t have an official iOS 14.2 release date yet. That said, if you can’t wait, you can download the beta onto your phone right now.
If you’re feeling nervous about making the move from iOS 13 to iOS 14 or iOS 14.0 to iOS 14.0.1, you might want to wait for the next version of iOS 14 to arrive.
For more on iOS 14.2, take a look at our guide.
Install iOS 14.1 for Better Security
If security is important to you, think about installing the iOS 14/iOS 14.1 update right away.
iOS 14.1 doesn't bring any known security patches to the iPhone, but if you skipped iOS 14.0, you'll get its security updates with your upgrade.
iOS 14.0 brought 11 new security patches to your iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's website.
If you skipped iOS 13.7 or any older versions of iOS 13, you'll get the security patches from those updates with your iOS 14.1 update.
In addition to those patches, iOS 14 comes with some security and privacy upgrades including improvements to Home/HomeKit and Safari.
For instance in Safari, you can now tap the Privacy Report button to better understand how websites handle your privacy.
With iOS 14 on board you can now get information on the App Store that will help you understand the privacy practices of apps before you download them.
There is also a new recording indicator that will appear at the top of your screen whenever an app is using your microphone or camera. You can see if an app has used them recently in Control Center.
Last update on 2020-09-27. This post may contain affiliate links. Click here to read our disclosure policy for more details. Images via Amazon API
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