iPhone 8 and iPhone 8 Plus owners are dealing with numerous problems including Bluetooth issues, sound problems, and various issues with the device setup.
iPhone 8 users are reporting issues with their hardware and the iOS 11 software that powers the two devices. We expect the list of problems to grow as more people turn to the iPhone 8 (remember, the iPhone X will be hard to find) and as Apple releases new firmware updates.
This guide will take you through the current list of iPhone 8 problems. It will also provide you with some resources that will come in handy if you start noticing issues with your new phone.
It also includes a look at what to expect from Apple and the next version of iOS 11.
iPhone 8 Problems
Apple’s pushed out three iOS 11 bug fix updates, but we continue to see iPhone and iPhone 8 users complain about performance issues and bugs.
We’re hearing about Wi-Fi issues, Bluetooth connectivity issues, problems with first and third party apps, Touch ID and 3D Touch problems, restore problems, abnormal battery drain, and iCloud issues.
Problems can popup at any time so you’ll want to be as prepared as possible. We recommend periodically backing up the files on your phone to keep them safe.
To assist you, we’ve put together a guide that will take you through the backup process using Apple’s iTunes software. We’ve also released a guide that details the backup process via Apple’s iCloud service.
Apple will eventually release a new version of iOS 11 for the iPhone 8 and iPhone 8 Plus. When it does, you’ll want to prepare your device. New iOS updates always bring trouble and a little prep work will go a long way toward preventing headaches.
We’ve released a pre-installation guide that will take you through some things to do before installing new software on your device. If this is your first iPhone you should get familiar with the process.
Where to Find Feedback
If your iPhone 8 or iPhone 8 Plus is struggling, you’ll want to dig into feedback and fixes from fellow users. Here are a few places to do that.
We recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter/Facebook, and the MacRumors forums for feedback about the iPhone 8’s hardware and its version of iOS 11.
How to Fix iPhone 8 Problems
If you run into problems with the iPhone 8 or iPhone 8 Plus your first thought might be to take it back to Apple or the place where you bought it. Before you do that you should try fixing the issue from home.
Before you take your phone down to an Apple Store, take a look at our list of fixes for common iPhone 8 problems. It offers fixes for the most common problems. We’ve also put together some tips to help you improve your device’s performance and a guide to improving iPhone 8 battery life.
If you can’t find a fix there make sure you check Apple’s discussion forums. There are a lot of knowledgable users over there and you could get a solution to your problem within minutes.
If Apple’s customer service can’t help you solve whatever it is that’s plaguing your iPhone 8 or iPhone 8 Plus, it’s time to take your phone to an Apple Store (if one is close by) or your local carrier store.
Make an Genius Bar appointment and have them run diagnostics on your device to see if they can pinpoint the problem. Your iPhone 8 is under warranty so they might offer you a replacement if the issue is serious.
Downgrade Your iPhone 8
You can’t downgrade your iPhone 8 or iPhone 8 Plus to iOS 10. You’re stuck with iOS 11. That said, you can downgrade to iOS 11.0.2 or iOS 11.0.1 if Apple’s iOS 11.0.3 update starts causing problems on your device.
Downgrading is not a guaranteed way to solve problems, but its worked for many users in the past. If you’re new to the iPhone and iOS, take a look at our guide to downgrading. It’ll help you prepare for the future.
Apple hasn’t confirmed an iOS 11.0.4 update for the iPhone 8 or iPhone 8 Plus, but there’s a chance we see one before the release of iOS 11.1, the iPhone 8’s first milestone upgrade.
The company has confirmed an iOS 11.1 update though it’s in beta and beta software is typically unstable. iOS 11.1 beta is causing problems for some iPhone users and it’s not a suitable replacement for iOS 11.0, iOS 11.0.1, iOS 11.0.2, or iOS 11.0.3.
The iOS 11.1 update’s release date isn’t confirmed, but we expect it to arrive within a few weeks, probably in late October or early November.
If you want to give iOS 11.1 a try on your iPhone 8 or iPhone 8 Plus right now, take a look at our guide.
Install iOS 11 for Better Security
If the security of your device is important to you you'll probably want to install iOS 11.0.3 today or sometime in the near future.
The iOS 11.0.3 update doesn't come with any new security patches. It simply features the patches from the iOS 11.0 update. (Note: iOS 11.0.1/iOS 11.0.2 didn't come with any new patches either.)
Apple's initial iOS 11.0 update delivered several patches for potential exploits. These patches address serious vulnerabilities in iOS. If you're coming from iOS 10, the iOS 11.0.3 update delivers eight patches to the iPhone, iPad, and iPod touch.
That's not all. iOS 11 also comes with new security features aimed at keeping your data safe. Elcomsoft recently discovered a change to the way iOS deals with trusted devices.
In iOS 11 you can't establish trust with a PC using fingerprints alone. You'll also need to put in a full passcode in order to gain that trust.
If you skipped previous versions of iOS, your iOS 11.0.3 update will come with an even longer list of security patches.
Apple's iOS 10.3.3 update delivered 24 security patches addressing potential issues with Contacts, Messages, Notifications, and Safari. It also included a patch for a potentially dangerous Wi-Fi exploit called "Broadpwn."
If you skipped iOS 10.3.2 you'll get 23 additional patches in iOS 11.0.3. And if for some reason you missed iOS 10.3, you'll get 60 security patches with your version of iOS 11.0.3.
If you want to protect the data you store on your iPhone, iPad, or iPod touch, you should make your move to iOS 11/iOS 11.0.3 soon. This is particularly important for those of you running older versions of iOS.