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iPhone 8 Problems: 5 Things You Need to Know

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iPhone 8 and iPhone 8 Plus owners are dealing with numerous problems including Bluetooth issues, sound problems, and various issues with the device’s setup process.

Many iPhone 8 users are reporting issues with their hardware and the iOS 14 software that powers the two devices. We expect the list of problems to grow as more people buy the iPhone 8 and as Apple releases additional firmware updates throughout the year.

This guide will take you through the current list of iPhone 8 problems. It will also provide you with some resources that will come in handy if you start noticing issues with your new phone.

It also includes a look at what to expect from Apple and the next version of iOS.

iPhone 8 Problems

The latest version of iOS 14 is causing problems for some iPhone 8 and iPhone 8 Plus users.

We’re hearing about Wi-Fi issues, Bluetooth connectivity issues, problems with first and third party apps, Touch ID and 3D Touch problems, restore problems, abnormal battery drain, and iCloud issues.

Problems can popup at any time so you’ll want to be as prepared as possible. We recommend periodically backing up the files on your phone to keep them safe.

We’ve also released an installation guide that will take you through some things to do before installing new iOS software on your device.

Where to Find Feedback

If your iPhone 8 or iPhone 8 Plus is struggling, you’ll want to dig into feedback and fixes from fellow users. Here are a few places to do that.

We recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter/Facebook, and the MacRumors forums for feedback about the iPhone 8’s hardware and its version of iOS 14.

We’ve also released our impressions of the iPhone 8’s iOS 14.7.1 update and it’s worth a look if you’re hunting for additional feedback about iOS 14.

How to Fix iPhone 8 Problems

If you run into problems with the iPhone 8 or iPhone 8 Plus your first thought might be to take it back to Apple or the place where you bought it. Before you do that you should try fixing the issue from home.

Before you take your phone down to an Apple Store, take a look at our list of fixes for common iPhone 8 problems. It offers fixes for the most common problems.

We’ve also put together some tips to help you improve your iPhone 8’s overall performance and a guide to improving iPhone 8 battery life.

If you can’t find a fix in those guides make sure you check Apple’s discussion forums. There are a lot of knowledgable active users and you could get a solution to your problem within minutes.

You can also get in touch with Apple on Twitter and see if its support crew can help. You can also get in contact with Apple Support via the company website.

(Renewed) Apple iPhone 11 Pro Max, US Version, 256GB, Midnight - Unlocked
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(Renewed) Apple iPhone 11 Pro Max, US Version, 256GB, Midnight - Unlocked
  • This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.).
  • Please check with your carrier to verify compatibility.
  • When you receive the phone, insert a SIM card from a compatible carrier. Then, turn it on, connect to Wi-Fi, and follow the on screen prompts to activate service.
  • The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
  • Tested for battery health and guaranteed to have a minimum battery capacity of 80%.

If Apple’s customer service can’t help you solve whatever it is that’s plaguing your iPhone 8 or iPhone 8 Plus, it’s time to take your phone to an Apple Store (if one is close by and open) or your local carrier store.

Make a Genius Bar appointment and have them run diagnostics on your device to see if they can pinpoint the problem. Your iPhone 8 is under warranty so they might offer you a replacement if the issue is serious.

How to Downgrade Your iPhone 8

If you recently downloaded an iOS update on your iPhone 8 or iPhone 8 Plus and you start noticing issues, you might be able to downgrade back to an older version of iOS.

Downgrading isn’t guaranteed to fix the issues you’re seeing, but it’s certainly an option if your device is underperforming.

Apple typically keeps the downgrade loophole open for a few weeks after it releases a new version of iOS so you’ll need to act quickly if you want to move back.

For more on the downgrade process, please take a look at our guide.

What’s Next

If your iPhone 8 or iPhone 8 Plus is struggling on iOS 14.7.1, iOS 14.7, or an older version of iOS, you might be on your own for a bit.

Apple is reportedly working on a new iOS 14.8 update though it’s unclear when the software will roll out. We’ll let you know when we learn more.

Apple’s also working on its brand new iOS 15 operating system and the software is officially headed to the iPhone 8 and iPhone 8 Plus this fall.

If you don’t want to wait until September, you can try the iOS 15 update on your device right now via Apple’s developer program or the company’s free Beta Software Program.

For more on iOS 15, have a peek at our walkthrough.

4 Reasons Not to Install iOS 14.8 & 11 Reasons You Should

Install iOS 14.8 for Better Security

Install iOS 14.8 for Better Security

If security is important to you, think about installing iOS 14.8 right away.

iOS 14.8 doesn't have a lot on board, but it does bring two new security patches with it. You can learn more about them right here

If you want to better protect your iPhone and its data, you'll want to install the iOS 14.8 update in the near future. 

If you missed iOS 14.7.1, you'll get its patch with your upgrade. If you want to learn more about iOS 14.7.1's security update, check out its support page.

If you missed iOS 14.7, you'll get its 31 security patches with your upgrade. You can learn more about those on Apple's website

If you skipped iOS 14.6, you'll get the update's 38 security patches with your iOS 14.8 update. If you're curious about the particulars, you can read about them right here.

If you skipped iOS 14.5.1, you get the update's two security patches on board. You can read about them over on Apple's website. Both are related to WebKit. 

If you missed iOS 14.5 you'll get its patches with your upgrade. You can read more about those changes over on Apple's website.

iOS 14.5 also brought Apple's new App Tracking Transparency which lets you control which apps are allowed to track your activity across other companies' apps and websites for ads or sharing with data brokers.

If you skipped iOS 14.4.2, you get its security patch with iOS 14.8. You can learn more about that patch over on Apple's website as well. 

If you missed iOS 14.4.1, you get its patch with your upgrade to iOS 14.8. You can read about that patch right here.

If you skipped iOS 14.4, you get the update's patches with your upgrade. You can learn more about iOS 14.4's security patches right here

If you skipped iOS 14.3 you'll get its nine security updates with your upgrade. You can read more about them on its security site

iOS 14.3 also included a new privacy information section on App Store pages that includes a developer-reported summary of the app’s privacy practices.

If you skipped iOS 14.2, your iOS 14.8 update includes 24 additional security patches. You can learn more about the patches on Apple's security website

If you're still running iOS 13, iOS 14.8 includes iOS 14.0's security updates. 

iOS 14.0 brought 11 new security patches to the iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's website.

In addition to those patches, iOS 14 comes with some security and privacy upgrades including improvements to Home/HomeKit and Safari. 

For instance in Safari, you can now tap the Privacy Report button to better understand how websites handle your privacy.

With iOS 14 on board you can now get information on the App Store that will help you understand the privacy practices of apps before you download them. 

There is also a new recording indicator that will appear at the top of your screen whenever an app is using your microphone or camera. You can see if an app has used them recently in Control Center.

Researchers also discovered that Apple brought a new "BlastDoor" sandbox security system to iOS 14. The system is meant to prevent attacks from occurring via the Messages app. 

You can read more about "BlastDoor" right here

Last update on 2021-09-17. This post may contain affiliate links. Click here to read our disclosure policy for more details. Images via Amazon API

7 Comments

7 Comments

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  5. Nita Hamilton

    04/29/2019 at 5:43 pm

    I have terrible service with my new Iphone. Its an APPLE and I have ATT as my provider.I boughtthis phone thinking I would achive that,Im just disappointed I spent over $800.

  6. Michael

    09/20/2019 at 1:50 pm

    I bought an I Phone 8+ and within a month of owning it, I answered a call and the man said hello. It was almost like a firecracker exploding in my ear. I have lost over 70% hearing permanently in my right ear. I now know of 3 other that suffered the same loss. I know if it happened to 3 of us, it has had to happen to lots of people. It has ruined my life because losing your hearing is not a pleasant thing. If anyone else knows of someone else this has happened to I wish you would share that because Apple had to know about this defect.

  7. Natalie

    10/01/2019 at 10:39 am

    My iPhone 8 started giving me huge issues out of the blue in August. It was nearly 2 years old but performance had still been great until it was suddenly awful. Severe lags, apps that get stuck trying to open, can’t use navigation because apps are too slow, carplay doesn’t want to connect sometimes. I still had my apple care warranty and took the phone to the apple store. They gave me a new one and it had the same issues.

    Last night I upgraded to IOS 13 and performance has dramatically improved. It’s early to tell but I have seen zero evidence of the lags that freezing that plagued me constantly for a month. I’m hoping an IOS 12 update caused the issue and it has now been fixed.

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