Home Apple How to Fix a Frozen iPhone in 10 Seconds

How to Fix a Frozen iPhone in 10 Seconds

This guide will show you how to fix a frozen iPhone without losing your data or visiting an Apple Store for help. You can fix a frozen iPhone in 10 seconds without a computer or any other accessories so that you can get back with your day. You can also use this to fix a frozen iPad.

Sometimes a frozen iPhone will not let you do any type of activity, and often you are stuck on-screen in an app or on a home screen. This can also help if your iPhone is stuck off and won’t turn on, but mainly you will use this when the iPhone is stuck on with an app or something on-screen.

This is a hard-reboot, but some people will call it a hard-reset. Don’t worry about the reset part of this name. You are not resetting the iPhone like you would with a factory reset that wipes all the data clean.

Fix your frozen iPhone in seconds.
Fix your frozen iPhone in seconds.

This may not solve all of your problems. If the iPhone freezes regularly you may need to remove an app or perform an actual factory reset on your iPhone and start from scratch.

It’s normal for an iPhone to freeze once or twice in a year after you install a bad app or run into a problem. If things continue to freeze or go bad, there may be a hardware problem that requires a trip to an Apple Store.

Fix a Frozen iPhone in 10 Seconds

You can fix a frozen iPhone in about ten seconds by pressing and holding the power and home button at the same time until the iPhone restarts.

If you have the iPhone 7, you need to press the volume down and the power button at the same time. Once the iPhone screen changes from the frozen state to showing an Apple logo or just a blank screen you can let go.

This is a hard reboot. By pressing and holding the home button and power button you force the iPhone to restart. This is similar to holding the power button on a Macbook or laptop or just unplugging a device from power.

You'll see this screen when you fix a frozen iPhone.
You’ll see this screen when you fix a frozen iPhone.

You don’t need to hold the power buttons after the phone restarts. You should not lose any data doing this, but if you were typing a message, document or working on something inside of an app you may lose that small bit of work depending on when it saved.

You don’t need to be plugged in to power or connected to a computer to use this method of fixing a frozen iPhone. If the battery is low, it may help to plug-in to power, but otherwise you are good to do this anytime the iPhone is frozen.

This works on any iPhone, iPad or iPod touch on any version of Apple’s software including iOS 5, iOS 6, iOS 7, iOS 8, iOS 9 and the upcoming iOS 10.

Read: iOS 10 Tips and Tricks

For users who consistently have this problem, it may be good to uninstall a problem app or make sure it is up to date. If you never restart your iPhone or iPad and you have this happen once or twice a year you can often avoid it by restarting you iPhone once every other week.

If this is a continual problem you should consider backing up the iPhone to iCloud or your computer and then performing a factory reset. This takes longer to complete, but it can resolve problems.

If you choose to to restore from an iPhone backup and the problem continues you may need to hard reset the iPhone and then set it up as a new device.

What’s New in iOS 10.1

What's New in iOS 10.1

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What's New in iOS 10.1

This is a list of what's new in iOS 10.1, including new features like Portrait mode on the iPhone 7 Plus and a number of important fixes for the iPhone and iPad. 

Camera and Photos

  • Introduces Portrait Camera for iPhone 7 Plus that creates a depth effect that keeps your subject sharp while creating a beautifully blurred background (beta)
  • People names in the Photos app are saved in iCloud backups
  • Improved the display of wide color gamut photos in the grid views of the Photos app
  • Fixes an issue where opening the Camera app would show a blurred or flashing screen for some users
  • Fixes an issue that caused Photos to quit for some users when turning on iCloud Photo Library

Maps
  • Transit support for every major train, subway, ferry, and national bus line, as well as local bus systems for Tokyo, Osaka, and Nagoya
  • Sign-based transit navigation including layouts of all underground structures and walkways that connect large transit stations
  • Transit fare comparison when viewing alternative transit routes

Messages
  • New option to replay bubble and full screen effects
  • Messages effects can play with Reduce Motion enabled
  • Fixes an issue that could lead to contact names appearing incorrectly in Messages
  • Addresses an issue where Messages could open to a white screen
  • Addresses an issue that could prevent the report junk option from displaying with unknown senders
  • Fixes an issue where videos captured and sent in the Messages app could be missing audio

Apple Watch
  • Adds distance and average pace to workout summaries in the Activity app for outdoor wheelchair run pace and outdoor wheelchair walk pace
  • Fixes issues that may have prevented Music playlists from syncing to Apple Watch
  • Addresses an issue that was preventing invitations and data to appear in Activity Sharing
  • Fixes an issue that was allowing Activity Sharing to update over cellular when manually disabled
  • Resolves an issue that was causing some third-party apps to crash when inputting text

Other improvements and fixes
  • Improves Bluetooth connectivity with 3rd party accessories
  • Improves AirPlay Mirroring performance when waking a device from sleep
  • Fixes an issue where playback would not work for iTunes purchased content when the "Show iTunes Purchases" setting is turned off
  • Fixes an issue where certain selfie apps and face filters used with the FaceTime HD Camera on iPhone 7 and iPhone 7 Plus did not display a live preview
  • Fixes an issue in Health where individual strokes are converted to separate characters when using the Chinese handwriting keyboard
  • Improves performance of sharing websites from Safari to Messages
  • Fixes an issue in Safari that caused web previews in tab view to not display correctly
  • Fixes an issue that caused certain Mail messages to be reformatted with very small text
  • Fixes an issue that caused some HTML email to be formatted incorrectly
  • Fixes an issue that in some cases caused the search field to disappear in Mail
  • Fixes an issue that could prevent Today View Widgets from updating when launched
  • Fixes an issue where Weather widget sometimes failed to load data
  • Fixes an issue on iPhone 7 where Home Button click settings would not appear in search results
  • Fixes an issue that prevented spam alert extensions from blocking calls
  • Resolves an issue that could prevent alarm sounds from going off
  • Fixes an issue where audio playback via Bluetooth would cause the Taptic engine to stop providing feedback for some users
  • Resolves an issue preventing some users from restoring from iCloud Backup
  • For information on the security content of Apple software updates, please visit this website:  https://support.apple.com/HT201222 

Keep reading to check out the iOS 10 features and iOS 10.1 features that these updates offer.

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36 Comments

  1. Elizabeth raymond

    07/06/2015 at 8:01 pm

    Thank you cause been trying all night and it actually worked

    Reply

  2. g flann

    07/10/2015 at 8:47 pm

    i decided to try this before reading the article.
    it worked exactly as described and the phone works normally

    Reply

  3. char

    07/20/2015 at 4:28 pm

    it worked!!, thanks

    Reply

  4. nana

    09/16/2015 at 5:56 am

    This was helpful. thanks

    Reply

  5. Wendy Khan

    09/22/2015 at 7:24 am

    It worked

    Reply

  6. Som

    09/24/2015 at 6:27 am

    great.. It really worked.. very helpful..

    Reply

  7. monicamendoza

    10/02/2015 at 1:13 pm

    Thank you sooo much!

    Reply

  8. Roseanne Bell

    10/04/2015 at 4:43 pm

    Thanks! This is a brand new phone and I was freaking out. Your advice worked perfectly!

    Reply

  9. Papa Sid

    10/14/2015 at 2:32 pm

    worked thank you?…

    Reply

  10. federal

    10/28/2015 at 9:25 am

    If I do it will it get rid of my contacts, photos, installed apps, iBooks, high scores or anything else?

    Reply

  11. Gary

    11/02/2015 at 4:26 am

    Thanks, worked out great and no data was lost!! Thanks again!!

    Reply

  12. Simone Costa

    11/11/2015 at 5:16 am

    Mine was very bad! I tried everything and nothing seemed to work. Finally i uninstalled a few app. Now it works perfectly again.

    Reply

  13. Jen

    11/20/2015 at 6:44 am

    Thank you!!!

    Reply

  14. Nannette Mauldin

    01/05/2016 at 5:10 pm

    It worked! Thank you so much!

    Reply

  15. Jaynel

    01/09/2016 at 8:55 am

    Thank you holding down both buttons worked.

    Reply

  16. Michael

    01/10/2016 at 11:41 pm

    This was great advice – and so simple – thanks so much

    Reply

  17. Lily

    02/16/2016 at 12:18 pm

    Lifesaver! Taking pelican pictures when iPhone froze. The ten second fix was a nine second fix.

    Reply

  18. iqra iqbal

    02/27/2016 at 1:56 am

    thak u sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo muchhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

    Reply

  19. Hugh

    03/12/2016 at 10:20 am

    Saved my life! Many thanks

    Reply

  20. Ria

    03/14/2016 at 7:12 am

    Thank you so much for this post!!!
    Holding both buttons worked perfectly and has kept me from losing my mind . . .
    Hope I can remember to do that if it ever happens again.
    : )

    Reply

  21. Marisol

    03/17/2016 at 2:20 pm

    Thank you this really worked. Save me

    Reply

  22. ashley

    05/08/2016 at 2:48 pm

    OMG OMG OMG OMG thank you thank you thank you!!!!!!!! Gd bless you and your loved ones

    Reply

  23. liebemaggie

    06/27/2016 at 6:47 pm

    I tried to hard reset my iPhone and put device in recovery mode or DFU mode. None of this work, I also found some tools, which claim to fix iOS system to normal from issues like black screen, white screen, boot loop etc without data loss. Anyone has tried this method before? https://www.imyfone.com/ios-data-recovery/iphone-stuck-on-apple-screen-solution/

    Reply

  24. MH

    07/09/2016 at 7:43 am

    your a life saver! thank you! :)

    Reply

  25. Phoebe

    07/24/2016 at 4:11 pm

    Thanks a lot! You’ve been so helpful!!! ♥

    Reply

  26. Candace

    07/25/2016 at 10:24 am

    Thank you! Thank you! Thank you!! Clear instructions and it worked! You are indeed a life-saver.

    Reply

  27. Kenzye

    08/12/2016 at 12:36 am

    works like a charm awesome awesome awesome

    Reply

  28. Kiasha

    09/04/2016 at 4:02 am

    My iphone 6 remains stuck on the white screen with the apple logo. I held down the home and lock button for 10 seconds, and the screen turned black, but then remained stuck on the screen with the apple logo, and still won’t switch on. What do I do?

    Reply

  29. Kiara

    10/07/2016 at 10:01 am

    omg! thank you very much! this was the first time when it happend at my phone (iphone4s) i was so worried but i tried what you said and it worked. so thank you again!

    Reply

  30. Tracey

    01/04/2017 at 7:06 pm

    OMG!!!! THANK YOU!!!!! … this was driving me mental

    Reply

  31. steven rippe

    01/09/2017 at 7:45 am

    Thanks, love the internet when it works like this…thanks for taking the time to post this information. You really helped me today!!

    Reply

  32. Jackie

    02/15/2017 at 6:55 pm

    Thanks, I was going crazy trying to start up my phone again until I tried this. So simple!

    Reply

  33. Julian

    02/23/2017 at 5:23 am

    Wow this really works! I never thought this would have happened to little old me, but it did! Thanks to you, my hero, my phone is now working and has never looked better.
    Lots of love, Julian xx

    Reply

  34. Savanah

    03/08/2017 at 5:36 am

    Thank you so much! I just go this iphone and I was worried it would never work again!! Thank you!

    Reply

  35. Marion

    03/26/2017 at 10:57 am

    I’m struggling to get my iPhone restarted

    Reply

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