How to Fix a Frozen iPhone in 10 Seconds

This guide will show you how to fix a frozen iPhone without losing your data or visiting an Apple Store for help. You can fix a frozen iPhone in 10 seconds without a computer or any other accessories so that you can get back with your day. You can also use this to fix a frozen iPad, iPad mini and iPad Pro. This works on iOS 9, iOS 10 and iOS 11.

Sometimes a frozen iPhone will not let you do any type of activity, and often you are stuck on-screen in an app or on a home screen. This can also help if your iPhone is stuck off and won’t turn on, but mainly you will use this when the iPhone is stuck on with an app or something on-screen.

This is a hard-reboot, but some people will call it a hard-reset. Don’t worry about the reset part of this name. You are not resetting the iPhone like you would with a factory reset that wipes all the data clean.

Fix your frozen iPhone in seconds.
Fix your frozen iPhone in seconds.

This may not solve all of your problems. If the iPhone freezes regularly you may need to remove an app or perform an actual factory reset on your iPhone and start from scratch.

It’s normal for an iPhone to freeze once or twice in a year after you install a bad app or run into a problem. If things continue to freeze or go bad, there may be a hardware problem that requires a trip to an Apple Store.

Fix a Frozen iPhone in 10 Seconds

You can fix a frozen iPhone in about ten seconds by pressing and holding the power and home button at the same time until the iPhone restarts.

If you have the iPhone 7, you need to press the volume down and the power button at the same time. Once the iPhone screen changes from the frozen state to showing an Apple logo or just a blank screen you can let go.

This is a hard reboot. By pressing and holding the home button and power button you force the iPhone to restart. This is similar to holding the power button on a Macbook or laptop or just unplugging a device from power.

You'll see this screen when you fix a frozen iPhone.
You’ll see this screen when you fix a frozen iPhone.

You don’t need to hold the power buttons after the phone restarts. You should not lose any data doing this, but if you were typing a message, document or working on something inside of an app you may lose that small bit of work depending on when it saved.

You don’t need to be plugged into power or connected to a computer to use this method of fixing a frozen iPhone. If the battery is low, it may help to plug-in to power, but otherwise, you are good to do this anytime the iPhone is frozen.

This works on any iPhone, iPad or iPod touch on any version of Apple’s software including iOS 5, iOS 6, iOS 7, iOS 8, iOS 9, iOS 10 and the upcoming iOS 11.

Read: iOS 10 Tips and Tricks

For users who consistently have this problem, it may be good to uninstall a problem app or make sure it is up to date. If you never restart your iPhone or iPad and you have this happen once or twice a year you can often avoid it by restarting you iPhone once every other week.

If this is a continual problem you should consider backing up the iPhone to iCloud or your computer and then performing a factory reset. This takes longer to complete, but it can resolve problems.

If you choose to restore from an iPhone backup and the problem continues you may need to hard reset the iPhone and then set it up as a new device.

iOS 11 vs iOS 10: What’s New in iOS 11

iOS 11 iMessage Upgrades

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iOS 11 iMessage Upgrades

iMessages continue to be one of the biggest iPhone and iPad features that Apple offers. In fact, it's a major reason we don't switch from the iPhone to Android. Apple ramps up the options in the iOS 11 update with tweaks and new features for iMessages. 

There is a new iMessage App Drawer so that it is easier to find the apps you want while you are in an iMessage conversation. This means you can use the iMessage apps to send stickers and other short bits of information to people faster on iOS 11. 

Apple also now offers Messages in iCloud. This allows you to keep all of your iMessage and Text conversations in sync across your devices using iCloud. This also means that if you delete a conversation it is deleted across all devices. This will also help keep large message thread storage in check without the need to delete threads all the time. 

 

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36 Comments

  1. Elizabeth raymond

    07/06/2015 at 8:01 pm

    Thank you cause been trying all night and it actually worked

    Reply

  2. g flann

    07/10/2015 at 8:47 pm

    i decided to try this before reading the article.
    it worked exactly as described and the phone works normally

    Reply

  3. char

    07/20/2015 at 4:28 pm

    it worked!!, thanks

    Reply

  4. nana

    09/16/2015 at 5:56 am

    This was helpful. thanks

    Reply

  5. Wendy Khan

    09/22/2015 at 7:24 am

    It worked

    Reply

  6. Som

    09/24/2015 at 6:27 am

    great.. It really worked.. very helpful..

    Reply

  7. monicamendoza

    10/02/2015 at 1:13 pm

    Thank you sooo much!

    Reply

  8. Roseanne Bell

    10/04/2015 at 4:43 pm

    Thanks! This is a brand new phone and I was freaking out. Your advice worked perfectly!

    Reply

  9. Papa Sid

    10/14/2015 at 2:32 pm

    worked thank you?…

    Reply

  10. federal

    10/28/2015 at 9:25 am

    If I do it will it get rid of my contacts, photos, installed apps, iBooks, high scores or anything else?

    Reply

  11. Gary

    11/02/2015 at 4:26 am

    Thanks, worked out great and no data was lost!! Thanks again!!

    Reply

  12. Simone Costa

    11/11/2015 at 5:16 am

    Mine was very bad! I tried everything and nothing seemed to work. Finally i uninstalled a few app. Now it works perfectly again.

    Reply

  13. Jen

    11/20/2015 at 6:44 am

    Thank you!!!

    Reply

  14. Nannette Mauldin

    01/05/2016 at 5:10 pm

    It worked! Thank you so much!

    Reply

  15. Jaynel

    01/09/2016 at 8:55 am

    Thank you holding down both buttons worked.

    Reply

  16. Michael

    01/10/2016 at 11:41 pm

    This was great advice – and so simple – thanks so much

    Reply

  17. Lily

    02/16/2016 at 12:18 pm

    Lifesaver! Taking pelican pictures when iPhone froze. The ten second fix was a nine second fix.

    Reply

  18. iqra iqbal

    02/27/2016 at 1:56 am

    thak u sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo muchhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

    Reply

  19. Hugh

    03/12/2016 at 10:20 am

    Saved my life! Many thanks

    Reply

  20. Ria

    03/14/2016 at 7:12 am

    Thank you so much for this post!!!
    Holding both buttons worked perfectly and has kept me from losing my mind . . .
    Hope I can remember to do that if it ever happens again.
    : )

    Reply

  21. Marisol

    03/17/2016 at 2:20 pm

    Thank you this really worked. Save me

    Reply

  22. ashley

    05/08/2016 at 2:48 pm

    OMG OMG OMG OMG thank you thank you thank you!!!!!!!! Gd bless you and your loved ones

    Reply

  23. liebemaggie

    06/27/2016 at 6:47 pm

    I tried to hard reset my iPhone and put device in recovery mode or DFU mode. None of this work, I also found some tools, which claim to fix iOS system to normal from issues like black screen, white screen, boot loop etc without data loss. Anyone has tried this method before? https://www.imyfone.com/ios-data-recovery/iphone-stuck-on-apple-screen-solution/

    Reply

  24. MH

    07/09/2016 at 7:43 am

    your a life saver! thank you! :)

    Reply

  25. Phoebe

    07/24/2016 at 4:11 pm

    Thanks a lot! You’ve been so helpful!!! ♥

    Reply

  26. Candace

    07/25/2016 at 10:24 am

    Thank you! Thank you! Thank you!! Clear instructions and it worked! You are indeed a life-saver.

    Reply

  27. Kenzye

    08/12/2016 at 12:36 am

    works like a charm awesome awesome awesome

    Reply

  28. Kiasha

    09/04/2016 at 4:02 am

    My iphone 6 remains stuck on the white screen with the apple logo. I held down the home and lock button for 10 seconds, and the screen turned black, but then remained stuck on the screen with the apple logo, and still won’t switch on. What do I do?

    Reply

  29. Kiara

    10/07/2016 at 10:01 am

    omg! thank you very much! this was the first time when it happend at my phone (iphone4s) i was so worried but i tried what you said and it worked. so thank you again!

    Reply

  30. Tracey

    01/04/2017 at 7:06 pm

    OMG!!!! THANK YOU!!!!! … this was driving me mental

    Reply

  31. steven rippe

    01/09/2017 at 7:45 am

    Thanks, love the internet when it works like this…thanks for taking the time to post this information. You really helped me today!!

    Reply

  32. Jackie

    02/15/2017 at 6:55 pm

    Thanks, I was going crazy trying to start up my phone again until I tried this. So simple!

    Reply

  33. Julian

    02/23/2017 at 5:23 am

    Wow this really works! I never thought this would have happened to little old me, but it did! Thanks to you, my hero, my phone is now working and has never looked better.
    Lots of love, Julian xx

    Reply

  34. Savanah

    03/08/2017 at 5:36 am

    Thank you so much! I just go this iphone and I was worried it would never work again!! Thank you!

    Reply

  35. Marion

    03/26/2017 at 10:57 am

    I’m struggling to get my iPhone restarted

    Reply

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