How to Fix a Frozen iPhone in 10 Seconds

This guide will show you how to fix a frozen iPhone without losing your data or visiting an Apple Store for help. You can fix a frozen iPhone in 10 seconds without a computer or any other accessories so that you can get back with your day. You can also use this to fix a frozen iPad, iPad mini and iPad Pro. This works on iOS 9, iOS 10 and iOS 11.

Sometimes a frozen iPhone will not let you do any type of activity, and often you are stuck on-screen in an app or on a home screen. This can also help if your iPhone is stuck off and won’t turn on, but mainly you will use this when the iPhone is stuck on with an app or something on-screen.

This is a hard-reboot, but some people will call it a hard-reset. Don’t worry about the reset part of this name. You are not resetting the iPhone like you would with a factory reset that wipes all the data clean.

Fix your frozen iPhone in seconds.
Fix your frozen iPhone in seconds.

This may not solve all of your problems. If the iPhone freezes regularly you may need to remove an app or perform an actual factory reset on your iPhone and start from scratch.

It’s normal for an iPhone to freeze once or twice in a year after you install a bad app or run into a problem. If things continue to freeze or go bad, there may be a hardware problem that requires a trip to an Apple Store.

Fix a Frozen iPhone in 10 Seconds

You can fix a frozen iPhone in about ten seconds by pressing and holding the power and home button at the same time until the iPhone restarts.

If you have the iPhone 7, you need to press the volume down and the power button at the same time. Once the iPhone screen changes from the frozen state to showing an Apple logo or just a blank screen you can let go.

This is a hard reboot. By pressing and holding the home button and power button you force the iPhone to restart. This is similar to holding the power button on a Macbook or laptop or just unplugging a device from power.

You'll see this screen when you fix a frozen iPhone.
You’ll see this screen when you fix a frozen iPhone.

You don’t need to hold the power buttons after the phone restarts. You should not lose any data doing this, but if you were typing a message, document or working on something inside of an app you may lose that small bit of work depending on when it saved.

You don’t need to be plugged into power or connected to a computer to use this method of fixing a frozen iPhone. If the battery is low, it may help to plug-in to power, but otherwise, you are good to do this anytime the iPhone is frozen.

This works on any iPhone, iPad or iPod touch on any version of Apple’s software including iOS 5, iOS 6, iOS 7, iOS 8, iOS 9, iOS 10 and the upcoming iOS 11.

Read: iOS 10 Tips and Tricks

For users who consistently have this problem, it may be good to uninstall a problem app or make sure it is up to date. If you never restart your iPhone or iPad and you have this happen once or twice a year you can often avoid it by restarting you iPhone once every other week.

If this is a continual problem you should consider backing up the iPhone to iCloud or your computer and then performing a factory reset. This takes longer to complete, but it can resolve problems.

If you choose to restore from an iPhone backup and the problem continues you may need to hard reset the iPhone and then set it up as a new device.

iOS 11 vs iOS 10: What’s New in iOS 11.2 & iOS 11.2.1

What's New in iOS 11.2 & iOS 11.2.1

What's New in iOS 11.2 & iOS 11.2.1

The iOS 11.2.1 update is small and it focuses on fixes for HomeKit that Apple already fixed on the server side. This is an important update to install if you use HomeKit. 

The iOS 11.2 update delivers a major fix for the crashing iPhone, dozens of other fixes and includes Apple Pay Cash. The update is about 480MB for most users and should install pretty quickly if you are already on iOS 11.1.2.

Apple Pay Cash - This new service lets you send, request and receive money from other iPhone users.



  • Adds support for faster wireless charging on iPhone 8, iPhone 8 Plus, and iPhone X with compatible third-party accessories
  • Introduces three new Live wallpapers for iPhone X
  • Improves video camera stabilization
  • Adds support in Podcasts to automatically advance to the next episode from the same show
  • Adds support in HealthKit for downhill snow sports distance as a data type
  • Fixes an issue that could cause Mail to appear to be checking for new messages even when a download is complete
  • Fixes an issue that could cause cleared Mail notifications from Exchange accounts to reappear
  • Improves stability in Calendar
  • Resolves an issue where Settings could open to a blank screen
  • Fixes an issue that could prevent swiping to Today View or Camera from the Lock Screen
  • Addresses an issue that could prevent Music controls from displaying on the Lock Screen
  • Fixes an issue that could cause app icons to be arranged incorrectly on the Home Screen
  • Addresses an issue that could prevent users from deleting recent photos when iCloud storage is exceeded
  • Addresses an issue where Find My iPhone sometimes wouldn’t display a map
  • Fixes an issue in Messages where the keyboard could overlap the most recent message
  • Fixes an issue in Calculator where typing numbers rapidly could lead to incorrect results
  • Addressed an issue where the keyboard could respond slowly
  • Adds support for real-time text (RTT) phone calls for the deaf and hard of hearing
  • Improves VoiceOver stability in Messages, Settings, App Store, and Music
  • Resolves an issue that prevented VoiceOver from announcing incoming Notifications

The iOS 11.1.2 update fixed the following items, which are also rolled into the iOS 11.2 update. 

  • Fixes and issue where the iPhone X screen becomes temporarily unresponsive to touch after a rapid temperature drop. 
  • Addresses an issue that could cause distortion in Live Photos and videos captured with the iPhone X. 

If you are on a much older version the update will be larger and it will include the other fixes listed below. 

The iOS 11.1.1 update is out now for the iPhone and iPad. This update includes all of the changes from iOS 11.1 and two very important fixes. This small update is just over 50MB in size on most iPhones that are on iOS 11.1 already. 

  • Fixes autocorrect problem that replaced "I" with a question mark box and other symbols. 
  • Fixes Hey Siri not responding. 

The iOS 11.1.1 update includes all of the same security fixes as iOS 11.1, and the new features outlined below. After a lot of iOS 11 problems, the iOS 11.1 update is about delivering a lot of fixes that will help you use the iPhone better. This is a free update that is about 200 to 300 MB in size and it is one that most users will want to install on their iPhone. Here's a full list of the changes in iOS 11.1 including many fixes for the Photos app and for Accessibility. 

  • Over 70 new emoji characters including new food types, animals, mythical creatures, clothing options, more expressive smiley faces, gender-neutral characters and more
  • Resolves an issue that could cause some photos to appear blurry
  • Addresses an issue that could cause Live Photo effects to playback slowly
  • Fixes an issue that could cause some photos to not display in the People album when restoring from an iCloud Backup
  • Fixes an issue that could impact performance when swiping between screenshots
  • Improves braille support for Grade 2 input
  • Improves VoiceOver access to multi-page PDFs
  • Improves VoiceOver rotor actions for announcing incoming notifications
  • Improves VoiceOver rotor actions menu when removing an app from the App Switcher
  • Fixes an issue for some users where alternative keys would not display when using VoiceOver with Touch Typing
  • Fixes an issue where VoiceOver rotor would always return to default action in Mail
  • Fixes an issue where VoiceOver rotor would not delete messages
  • Adds back support for accessing the app switcher by pressing on edge of display with 3D Touch
  • Fixes an issue that caused cleared Mail notifications to reappear on Lock screen
  • Fixes an issue in enterprise environments that prevented data from being moved between managed apps
  • Fixes an issue with some 3rd-party GPS accessories that caused inaccuracies in location data
  • Resolves an issue where settings for Heart Rate notifications were appearing in Apple Watch app (1st generation)
  • Fixes an issue where app icons were not appearing in notifications on Apple Watch

Apple also includes a number of important security fixes, including one for a major WiFi flaw in this update. Most users will want to install iOS 11.1 for the security updates as much as for the new emoji. 


  1. Elizabeth raymond

    07/06/2015 at 8:01 pm

    Thank you cause been trying all night and it actually worked


  2. g flann

    07/10/2015 at 8:47 pm

    i decided to try this before reading the article.
    it worked exactly as described and the phone works normally


  3. char

    07/20/2015 at 4:28 pm

    it worked!!, thanks


  4. nana

    09/16/2015 at 5:56 am

    This was helpful. thanks


  5. Wendy Khan

    09/22/2015 at 7:24 am

    It worked


  6. Som

    09/24/2015 at 6:27 am

    great.. It really worked.. very helpful..


  7. monicamendoza

    10/02/2015 at 1:13 pm

    Thank you sooo much!


  8. Roseanne Bell

    10/04/2015 at 4:43 pm

    Thanks! This is a brand new phone and I was freaking out. Your advice worked perfectly!


  9. Papa Sid

    10/14/2015 at 2:32 pm

    worked thank you?…


  10. federal

    10/28/2015 at 9:25 am

    If I do it will it get rid of my contacts, photos, installed apps, iBooks, high scores or anything else?


  11. Gary

    11/02/2015 at 4:26 am

    Thanks, worked out great and no data was lost!! Thanks again!!


  12. Simone Costa

    11/11/2015 at 5:16 am

    Mine was very bad! I tried everything and nothing seemed to work. Finally i uninstalled a few app. Now it works perfectly again.


  13. Jen

    11/20/2015 at 6:44 am

    Thank you!!!


  14. Nannette Mauldin

    01/05/2016 at 5:10 pm

    It worked! Thank you so much!


  15. Jaynel

    01/09/2016 at 8:55 am

    Thank you holding down both buttons worked.


  16. Michael

    01/10/2016 at 11:41 pm

    This was great advice – and so simple – thanks so much


  17. Lily

    02/16/2016 at 12:18 pm

    Lifesaver! Taking pelican pictures when iPhone froze. The ten second fix was a nine second fix.


  18. iqra iqbal

    02/27/2016 at 1:56 am

    thak u sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo muchhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh


  19. Hugh

    03/12/2016 at 10:20 am

    Saved my life! Many thanks


  20. Ria

    03/14/2016 at 7:12 am

    Thank you so much for this post!!!
    Holding both buttons worked perfectly and has kept me from losing my mind . . .
    Hope I can remember to do that if it ever happens again.
    : )


  21. Marisol

    03/17/2016 at 2:20 pm

    Thank you this really worked. Save me


  22. ashley

    05/08/2016 at 2:48 pm

    OMG OMG OMG OMG thank you thank you thank you!!!!!!!! Gd bless you and your loved ones


  23. liebemaggie

    06/27/2016 at 6:47 pm

    I tried to hard reset my iPhone and put device in recovery mode or DFU mode. None of this work, I also found some tools, which claim to fix iOS system to normal from issues like black screen, white screen, boot loop etc without data loss. Anyone has tried this method before?


  24. MH

    07/09/2016 at 7:43 am

    your a life saver! thank you! :)


  25. Phoebe

    07/24/2016 at 4:11 pm

    Thanks a lot! You’ve been so helpful!!! ♥


  26. Candace

    07/25/2016 at 10:24 am

    Thank you! Thank you! Thank you!! Clear instructions and it worked! You are indeed a life-saver.


  27. Kenzye

    08/12/2016 at 12:36 am

    works like a charm awesome awesome awesome


  28. Kiasha

    09/04/2016 at 4:02 am

    My iphone 6 remains stuck on the white screen with the apple logo. I held down the home and lock button for 10 seconds, and the screen turned black, but then remained stuck on the screen with the apple logo, and still won’t switch on. What do I do?


  29. Kiara

    10/07/2016 at 10:01 am

    omg! thank you very much! this was the first time when it happend at my phone (iphone4s) i was so worried but i tried what you said and it worked. so thank you again!


  30. Tracey

    01/04/2017 at 7:06 pm

    OMG!!!! THANK YOU!!!!! … this was driving me mental


  31. steven rippe

    01/09/2017 at 7:45 am

    Thanks, love the internet when it works like this…thanks for taking the time to post this information. You really helped me today!!


  32. Jackie

    02/15/2017 at 6:55 pm

    Thanks, I was going crazy trying to start up my phone again until I tried this. So simple!


  33. Julian

    02/23/2017 at 5:23 am

    Wow this really works! I never thought this would have happened to little old me, but it did! Thanks to you, my hero, my phone is now working and has never looked better.
    Lots of love, Julian xx


  34. Savanah

    03/08/2017 at 5:36 am

    Thank you so much! I just go this iphone and I was worried it would never work again!! Thank you!


  35. Marion

    03/26/2017 at 10:57 am

    I’m struggling to get my iPhone restarted


  36. Zeisha Jaffer

    11/07/2017 at 9:34 am

    Thank you Thank you Thank you! This drove me nuts for almost 3 hours!!!!
    It’s funny how not obvious this information is!


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