This guide will show you how to fix a frozen iPhone without losing your data or visiting an Apple Store for help. You can fix a frozen iPhone in 10 seconds without a computer or any other accessories so that you can get back with your day. You can also use this to fix a frozen iPad, iPad mini and iPad Pro. This works on iOS 9, iOS 10 and iOS 11.
Sometimes a frozen iPhone will not let you do any type of activity, and often you are stuck on-screen in an app or on a home screen. This can also help if your iPhone is stuck off and won’t turn on, but mainly you will use this when the iPhone is stuck on with an app or something on-screen.
This is a hard-reboot, but some people will call it a hard-reset. Don’t worry about the reset part of this name. You are not resetting the iPhone like you would with a factory reset that wipes all the data clean.
This may not solve all of your problems. If the iPhone freezes regularly you may need to remove an app or perform an actual factory reset on your iPhone and start from scratch.
It’s normal for an iPhone to freeze once or twice in a year after you install a bad app or run into a problem. If things continue to freeze or go bad, there may be a hardware problem that requires a trip to an Apple Store.
Fix a Frozen iPhone in 10 Seconds
You can fix a frozen iPhone in about ten seconds by pressing and holding the power and home button at the same time until the iPhone restarts.
If you have the iPhone 7, you need to press the volume down and the power button at the same time. Once the iPhone screen changes from the frozen state to showing an Apple logo or just a blank screen you can let go.
This is a hard reboot. By pressing and holding the home button and power button you force the iPhone to restart. This is similar to holding the power button on a Macbook or laptop or just unplugging a device from power.
You don’t need to hold the power buttons after the phone restarts. You should not lose any data doing this, but if you were typing a message, document or working on something inside of an app you may lose that small bit of work depending on when it saved.
You don’t need to be plugged into power or connected to a computer to use this method of fixing a frozen iPhone. If the battery is low, it may help to plug-in to power, but otherwise, you are good to do this anytime the iPhone is frozen.
This works on any iPhone, iPad or iPod touch on any version of Apple’s software including iOS 5, iOS 6, iOS 7, iOS 8, iOS 9, iOS 10 and the upcoming iOS 11.
Read: iOS 10 Tips and Tricks
For users who consistently have this problem, it may be good to uninstall a problem app or make sure it is up to date. If you never restart your iPhone or iPad and you have this happen once or twice a year you can often avoid it by restarting you iPhone once every other week.
If you choose to restore from an iPhone backup and the problem continues you may need to hard reset the iPhone and then set it up as a new device.
What's New in iOS 11.2 & iOS 11.2.1
The iOS 11.2.1 update is small and it focuses on fixes for HomeKit that Apple already fixed on the server side. This is an important update to install if you use HomeKit.
The iOS 11.2 update delivers a major fix for the crashing iPhone, dozens of other fixes and includes Apple Pay Cash. The update is about 480MB for most users and should install pretty quickly if you are already on iOS 11.1.2.
Apple Pay Cash - This new service lets you send, request and receive money from other iPhone users.
The iOS 11.1.2 update fixed the following items, which are also rolled into the iOS 11.2 update.
If you are on a much older version the update will be larger and it will include the other fixes listed below.
The iOS 11.1.1 update is out now for the iPhone and iPad. This update includes all of the changes from iOS 11.1 and two very important fixes. This small update is just over 50MB in size on most iPhones that are on iOS 11.1 already.
The iOS 11.1.1 update includes all of the same security fixes as iOS 11.1, and the new features outlined below. After a lot of iOS 11 problems, the iOS 11.1 update is about delivering a lot of fixes that will help you use the iPhone better. This is a free update that is about 200 to 300 MB in size and it is one that most users will want to install on their iPhone. Here's a full list of the changes in iOS 11.1 including many fixes for the Photos app and for Accessibility.
Apple also includes a number of important security fixes, including one for a major WiFi flaw in this update. Most users will want to install iOS 11.1 for the security updates as much as for the new emoji.