The Samsung Galaxy Android Nougat update delivers some exciting changes but its also plagued with problems including abnormal battery drain, busted Wi-Fi, and broken Bluetooth.
Last year, Samsung released an Android 7.0 Nougat beta for select Galaxy S7 and Galaxy S7 Edge owners. It gave users a chance to try the software and its features ahead of the official release date. It also gave testers a chance to report bugs.
Earlier this year, Samsung started rolling out its Android Nougat update. The release started with the Galaxy S7 and Galaxy S7 Edge and now it’s hitting the Galaxy S6, Galaxy S6 Edge and the Galaxy Note 5. It will expand to more devices later this year.
Samsung’s version of Android Nougat brings some outstanding changes to the UI, to the popular Multi-Window mode, and more. It’s an exciting update.
While many Galaxy users are doing fine on Nougat, others are struggling with some frustrating issues. It’s early but we’re already hearing about problems with Samsung’s version of Nougat.
With that in mind, we want to take a broad look at the early Android Nougat issues affecting Samsung’s Galaxy devices.
This roundup includes a look at the early issues, some resources for those running into trouble, and a look at what’s next from Google and Samsung.
How to Prepare for Android Nougat
The first thing you need to know about Samsung Galaxy Android Nougat problems is that they are unpredictable.
While many Galaxy smartphone and tablet users will emerge from the installation process without any major headaches, others will encounter small bugs and major issues with the new operating system.
This is why we recommend doing some prep work before you install Nougat. A little preparation can go a long way toward preventing issues.
To help you, we’ve put together a game plan that will take you some of the steps to take before installing Android Nougat on your Galaxy device.
You don’t need to take every single step but at the very least you’ll want to make sure you’ve backed up all of your important files.
If you’re new to Android or you simply want to cover all of your bases, take a look at our walkthrough. It could help you prevent Android Nougat problems.
You should also take a look at a few things we recommend after you install Android Nougat on your Galaxy device. You might find something useful there as well.
Samsung Galaxy Nougat Problems
It’s early but we’re already hearing about the Nougat issues plaguing Galaxy S7, Galaxy S7 Edge, Galaxy S6, and Galaxy S6 Edge users.
Samsung Galaxy S7 Nougat Problems
Samsung Galaxy S7 owners are complaining about various Wi-Fi issues, issues with the camera, issues with sound/speakers, abnormal battery drain, Bluetooth issues, LED notification issues, lag, keyboard problems, installation issues, issues with SMS and calls, Theme Store issues, problems with WhatsApp, and various issues with Samsung Pass.
Samsung’s also acknowledged issues with screen mirroring when using the Quick Connect feature. If screen mirroring is busted, you might need to download the Screen Mirroring patch from the Google Play Store.
@SamsungMobileUS .. Galaxy s7 Edge.. Nougat update drains battery life twice as earlier. Please look into this.🙄
— pranay raj (@pranayraj09) February 27, 2017
@jspring86az Is it maybe Grace UX that's causing issues with Samsung's battery life? My S7 edge on the Nougat beta has AWFUL battery.
— Angel AR (@angelartech) January 19, 2017
— Michael Almond (@mickalmond) January 19, 2017
@SamsungMobileUK galaxy s7 nougat update bug report – bad battery drain. Android OS and Android System both using up to 30% in background.
— pete (@lilopete) January 21, 2017
— Sujoy Shivde (@FluidicJoy) February 21, 2017
Now that the Galaxy S7 and Galaxy S7 Edge Nougat updates are rolling out in the United States, we’re starting to see U.S. users complain about various Android 7.0 issues.
T-Mobile Galaxy S7 users are complaining about installation problems, Wi-Fi problems, issues with battery life, a problem wherein apps are vanishing from the home screen, abnormal amounts of UI lag, voice issues, notification issues, and predictive text problems.
Verizon Galaxy S7 and Galaxy S7 Edge users aren’t immune to the problems plaguing Samsung’s flagships from 2016. We’re already seeing complaints about broken Wi-Fi, issues with notifications, weird battery drain, and lag.
We expect the list of Nougat issues to grow as the Galaxy S7 and Galaxy S7 Edge Android Nougat updates hit more devices.
Galaxy S6 Nougat Problems
It’s very early but we’re starting to see a few complaints about the Galaxy S6 and Galaxy S6 Edge Nougat updates.
These updates are currently limited to devices in Europe but we expect carriers in Asia and the United States to start rolling them out in the near future. If you own a Galaxy S6 or Galaxy S6 Edge, you’ll want to be aware of the Nougat problems plaguing the two devices.
— .sebastian 🌐 (@Shabbzy_) March 15, 2017
— AntiFraudTeam (@AntiFraudTeam) March 13, 2017
Early reports include bad battery life, problems with RAM management, lag and lockups, jagged animations, overheating, GPS issues, Bluetooth issues, and various installation issues.
This is precisely why you should prepare your device for the Android 7.0 Nougat update. This is also why you should take your time with Nougat.
Yes, it’s an exciting update but if you’re having a solid experience on Android Marshmallow (or something older like Lollipop), you’ll want to really dig into Nougat feedback before making your move.
Galaxy Note 5 Nougat Problems
The Samsung Galaxy Note 5 Nougat update is finally rolling out. The roll out is extremely limited but we’re already hearing about some of the issues plaguing those who’ve downloaded the Android 7.0 update on their device.
Most of the early issues we’re seeing come from Galaxy Note 5 users with the official Nougat update that’s available in Turkey.
Some users are noticing installation problems, others are running into weird battery drain and connectivity issues.
The Galaxy Note 5 update is still extremely limited and we expect complaints to pickup as the update rolls out to more users.
Where to Find Feedback
As we push away from the start of Samsung’s Android 7.0 Nougat roll out, current and future Nougat users need to keep an eye on feedback.
If you own a Samsung Galaxy S7, Galaxy S7 Edge, Galaxy S6, Galaxy S6 Edge, or Galaxy Note 5 now would be a good time to start taking a look at feedback from those who are already on the Android 7.0 Nougat update.
This feedback will alert you to potential Nougat problems as well as the potential benefits of installing the new operating system on your device.
Ultimately, this feedback could help you decide if you want to install Nougat on day one or wait for Samsung/your carrier to roll out a bug fixer to address issues.
We recently put together a list of reasons to, and not to, install the Samsung Galaxy S7 Android Nougat update. We recently gave the Galaxy S6 Nougat update and the Galaxy Note 5 the same treatment. If you’re on the fence about Nougat, that’s a great place to start.
Once carriers start pushing out Android Nougat you’ll want to head to carrier-specific forums on XDA-Developers or the official forums at carriers like AT&T, Verizon and Sprint. We’ll see a ton of feedback emerge there.
You should also use social media sites like Twitter to gather valuable feedback from your fellow Galaxy users.
How to Fix Galaxy Android Nougat Problems
If you do run into an Android 7.0 Nougat update on your Galaxy device there’s no need to panic. There’s a good chance you’ll be able to fix your issue from the comfort of your chair.
We’re in the process of putting together a list of fixes for common Samsung Nougat problems. In the meantime, you’ll want to take a look at our list of fixes for the most common Samsung Galaxy Nougat problems.
Our list includes fixes for abnormal battery life, Wi-Fi connectivity issues, bad Bluetooth, UI lag, and more.
If you can’t find your fix there, XDA-Developers, Twitter, Android-centric forums like Android Central, and carrier forums are also great resources.
If you were having an excellent experience on Marshmallow you can also flash back to the older version of Android if you think that will improve your device’s performance.
If you can’t find a fix for your Galaxy Android Nougat problem know that you’ll probably be on your own for long stretches.
We expect Samsung and its carrier partners to push out bug fixes to address Nougat issues but these updates can, and probably will, be sporadic.
The good news is that Samsung’s already rolling out small stability patches to the Galaxy S7 and Galaxy S7 Edge in some regions. These tiny patches (less than 100MB) include bug fixes and enhancements for performance.
Samsung will also continue to roll out monthly security updates to its Galaxy devices though there’s no guarantee they will have bug fixes on board. The March security update doesn’t appear to have any bug fixes on board.
It’s also worth noting that Samsung’s version of Android Nougat update is based on Android 7.0, not Android 7.1.1 Nougat. Android 7.1.1 is the most up-to-date version of Nougat.
It’s unclear when or even if Samsung plans to deploy Android 7.1.1 and its fixes to Galaxy smartphones and tablets.
A recent Samsung Nougat benchmark shows Android 7.1.1 on board a Galaxy A3 but benchmarks can be easily faked.
Google’s also cooking up an Android 7.1.2 update so it’s possible Samsung opts to roll out that update instead. It’s expected for Nexus and Pixel devices in early April.
Android 7.1.2 is “an incremental maintenance release focused on refinements, so it includes a number of bug fixes and optimizations, along with a small number of enhancements for carriers and users.”
It could prove useful to Galaxy S7, Galaxy S7 Edge, Galaxy S6, and Galaxy S6 Edge users struggling on Nougat.
For more on Android 7.1.1 Nougat and Android 7.1.2 Nougat, take a look at our walkthrough. It’ll get you caught up with the latest software updates from Google.
Install Nougat If You Want Better Security
Let's start with some basics.
If you value your security, and most of you probably do, you'll want to think about installing the Galaxy S7 Nougat update soon after it arrives for your device.
Every month, Google and Samsung release important security patches for Android devices. The Galaxy S7 and Galaxy S7 Android Nougat updates should bring the latest security patches to your device.
Samsung's initial batch of Galaxy S7 Nougat updates delivered the company's January security update while upcoming updates could deliver the patches from the February security update. You can read more about their contents on Samsung's website.
If you failed to download or receive an older security update (December, November, etc), the patches from those updates might be baked into your version of Nougat. If not, you might be forced to install them manually before you can download Nougat.
On top of the patches, Samsung's Galaxy S7 Nougat update brings Samsung Pass, a way to secure your identity using biometric data rather than entering your password or ID.
Samsung Pass is like a master key for your various logins and it relies on Galaxy S7's fingerprint scanner. The biometric data is encrypted and stored safely by Samsung Knox.