The Samsung Galaxy Android Nougat update delivers some exciting changes but it’s also plagued with a variety of problems including abnormal battery drain, poor first and third-party app performance, finicky GPS, busted Wi-Fi, and broken Bluetooth connectivity.
Galaxy Nougat problems continue to pile up as we move into the fall. Galaxy S8, Galaxy S7, Galaxy S6, Galaxy Note 5, Galaxy Tab S2, and many others are complaining about performance issues, problems with apps, and various other bugs.
Owners of the new Galaxy Note 8 are also complaining about issues with the new flagship’s software. The Galaxy Note 8 runs Android 7.1.1 out of the box.
With that in mind, we want to take a broad look at the Android Nougat issues affecting Samsung’s Galaxy smartphones and tablets.
This guide to Galaxy Nougat problems provides a look at the current climate, some resources for those of you running into trouble, and a peek at what’s next from Google and Samsung.
Prepare for Android Nougat Updates
The first thing you need to know about Samsung Galaxy Android Nougat problems is that they’re extremely unpredictable.
While many Galaxy smartphone and tablet users will emerge from the Nougat installation process without a headache, others will encounter small bugs and/or major issues with the update.
This is why we recommend doing some prep work before you install an Android Nougat update on your phone or tablet. A little preparation can go a long way toward preventing issues.
To help, we’ve put together a game plan that will take you some of the steps to take before installing Android Nougat on your Galaxy device.
You don’t need to take every single step but (at the very least) you’ll want to make sure you’ve backed up all of your important files.
If you’re new to Android or you simply want to cover all of your bases, take a look at our walkthrough. It could help you prevent Android Nougat problems.
You should also take a look at a few things we recommend after you install Android Nougat on your Galaxy S7, Galaxy S6, or Galaxy Note 5. You might find something useful there as well.
Samsung Galaxy Nougat Problems
As the Android Nougat roll out picks up speed we’re hearing more about the Nougat issues plaguing the Galaxy S7, Galaxy S7 Edge, Galaxy S6, Galaxy S6 Edge, Galaxy Note 5, Galaxy Tab S2, and other Galaxy-branded devices.
Galaxy S8 Nougat Problems
The Samsung Galaxy S8 and Galaxy S8+ are two of the best smartphones available but they’re far from perfect.
Owners of Samsung’s new Galaxy S8 are complaining about a wide range of problems ranging from poor battery life to issues with the fingerprint sensor to problems with GPS to annoying random reboot issues.
Samsung Galaxy S8 and Galaxy S8+ Nougat issues are similar to the other Android Nougat problems plaguing older Galaxy smartphones and tablets.
For a more detailed look at Galaxy S8 problems, take a look at our guide. It runs down the most important things Galaxy S8 and Galaxy S8+ owners need to know as we push deeper into the year.
Galaxy S7 Nougat Problems
Samsung Galaxy S7 owners are complaining about various Wi-Fi issues, issues with the camera, issues with sound/speakers, abnormal battery drain, Bluetooth issues, LED notification issues, lag, keyboard problems, installation issues, issues with SMS and calls, Theme Store issues, problems with WhatsApp, and various issues with Samsung Pass.
Samsung’s also acknowledged issues with screen mirroring when using the Quick Connect feature. If screen mirroring is busted, you might need to download the Screen Mirroring patch from the Google Play Store.
Have to notify AT&T Samsung Galaxy S7 is not holding a battery charge @ATTBusinessCare
— DJ, Kelly Shanahan (@DJKelly515) July 25, 2017
@SamsungHelpUK I'm having some ridiculous battery drain, please help. I love my GalaxyS7 but since the last update the battery doesn't work
— Christopher CepedaR (@chrix_cepeda) July 17, 2017
Having problems logging in on google account. Started on Tuesday when my Galaxy S7 updated to Nougat. Can only sign in wifi, no mobile data
— Jane (@elffromspace) July 15, 2017
Now that the Galaxy S7 and Galaxy S7 Edge Nougat updates are rolling out in the United States, we’re seeing U.S. users complain about various Android 7.0 issues.
T-Mobile Galaxy S7 users are complaining about installation problems, Wi-Fi problems, issues with battery life, a problem wherein apps are vanishing from the home screen, abnormal amounts of UI lag, voice issues, notification issues, and predictive text problems.
Verizon Galaxy S7 and Galaxy S7 Edge users aren’t immune to the problems plaguing Samsung’s flagships from 2016. We’re also seeing complaints about broken Wi-Fi, issues with notifications, weird battery drain, and lag.
We expect the list of Android 7.0 Nougat issues to grow as the Galaxy S7 and Galaxy S7 Edge Android Nougat updates hit more devices.
Galaxy S6 Nougat Problems
We’re seeing a number of complaints about Samsung’s Galaxy S6, Galaxy S6 Edge, and Galaxy S6 Edge+ Android Nougat updates.
I'd like to know if the latest updates for Galaxy S6 could have broken tethering. It's not working over wifi or USB. @SamsungUK
— Antonino Samperi (@TonySamperi) July 25, 2017
Web pages and apps not loading. Not working on cell signal or wifi. Galaxy S6 Edge +
— Derek Green (@derekg14) July 14, 2017
It's a real shame that the battery on my Galaxy S6 is absolute trash because otherwise it's a beautiful piece of hardware that runs great.
— Phill Johntony (@pdjohntony) July 14, 2017
Galaxy S6 and Galaxy S6 Edge Nougat include bad battery life, problems with RAM management, lag and lockups, jagged animations, overheating, GPS issues, Bluetooth issues, and various installation issues.
This is precisely why you should prepare your device for the Android 7.0 Nougat update. This is also why you should take your time with Nougat.
Yes, it’s an exciting update but if you’re having a solid experience on Android Marshmallow (or something older like Lollipop), you’ll want to really dig into Nougat feedback before making your move.
Galaxy Note 5 Nougat Problems
The Samsung Galaxy Note 5 Nougat update is also rolling out in force and we’re also hearing about some of the issues plaguing the device.
— Himanshu Kainth (@Techy_himan) July 8, 2017
@SamsungMobileUS galaxy note 5 battery issues after nougat update, slow charging and barely charging while using, original charger any idea?
— MIKÉY (@iammikey4) June 7, 2017
@SamsungSupport my Galaxy Note 5's battery is ruined after updating to 7.0. Isn't charging and won't stay on unless plugged in. Please help!
— Daniel Gorman (@DanielG97431232) April 12, 2017
— Amir Riyaz Khan (@Arkhan786) April 6, 2017
BATTERY NOT CHARGING IN FAST CHARGING n CABLE MODE AFTER NOUGAT 7.0 UPDATE ON MY GALAXY NOTE 5 INDIA, SERIOUS ISSUE SAMSUNG @SamsungMobileIN
— Ankit Singh (@ankitsinghvns1) April 7, 2017
any other Galaxy Note 5 users having issues w/ battery life post-nougat update? I'm consistently dipping from ~90% to 55% @Android
— drew (@ayylozen) May 11, 2017
— Lincoln W. Whitlow (@ssd_lincoln) May 5, 2017
Galaxy Note 5 Nougat users are noticing installation problems, weird battery drain and connectivity issues including wonky Bluetooth.
Others are running into issues with various first and third-party applications including Samsung Pay, random reboots, problems with the LED light and notifications, issues with GPS, missing widgets, and installation issues.
The Samsung Galaxy Note 5 Nougat release is still pretty limited and we expect complaints to pickup as the update rolls out to more users.
Galaxy Tab Nougat Problems
Samsung Galaxy Tab S2 owners are also running into various problems with their version of Android 7.0 Nougat.
My tablet is a Android Samsung Galaxy Tab A and it's battery consumes quickly and charges very slow. I think it's battery is broken probably
— KorHDD (@KorHDD) June 28, 2017
Where to Find Feedback
As we push away from the start of Samsung’s Android 7.0 Nougat roll out, current and future Nougat users need to keep an eye on feedback.
If you own a Samsung Galaxy S8, Galaxy S8+, Galaxy S7, Galaxy S7 Edge, Galaxy S6, Galaxy S6 Edge, Galaxy Note 5, or another Galaxy device running Nougat, now would be a good time to start taking a look at feedback from those who are on the Android 7.0 Nougat update.
This feedback will alert you to potential Nougat problems as well as the potential benefits of installing the new operating system on your device.
Ultimately, this feedback could help you decide if you want to install Nougat on day one or wait for Samsung/your carrier to roll out a bug fixer to address issues.
We recently put together a list of reasons to, and not to, install the Samsung Galaxy S7 Android Nougat update. We’ve also given the Galaxy S6 Nougat update, the Galaxy Note 5 Nougat update, and the Galaxy Tab Nougat update the same treatment. If you’re on the fence about Android Nougat, that feedback is a great place to start.
Once carriers start pushing out Android Nougat you’ll want to head to carrier-specific forums on XDA-Developers or the official forums at carriers like AT&T, Verizon and Sprint. We’ll see a ton of feedback emerge there.
You should also use social media sites like Twitter to gather valuable feedback from your fellow Galaxy users.
How to Fix Galaxy Android Nougat Problems
If you do run into an Android Nougat update on your Galaxy device there’s no need to panic. There’s a good chance you’ll be able to fix your issue from the comfort of your chair.
To start, you’ll want to take a look at our list of fixes for the most common Samsung Galaxy Nougat problems. Our list includes fixes for abnormal battery life, Wi-Fi connectivity issues, bad Bluetooth, UI lag, and more.
If you can’t find your fix there, XDA-Developers, Twitter, Android-centric forums like Android Central, and carrier forums are also great resources.
If you were having an excellent experience on Marshmallow you can also flash back to the older version of Android if you think that will improve your device’s performance.
If you can’t find a fix for your Galaxy Android Nougat problem know that you’ll probably be on your own for long stretches of time.
Samsung and its carrier partners are pushing out bug fixes to address Nougat issues but these updates are typically pretty sporadic.
The good news is that Samsung and its carrier partners are rolling out stability patches to the Galaxy S8, Galaxy S8+, Galaxy S7, Galaxy S7 Edge, Galaxy S6, Galaxy S6+, Galaxy Note 5, and others.
We expect bug fix updates for flagships and mid-range phones and tablets to emerge throughout the year so keep an eye on your carrier.
Samsung will also continue to roll out monthly security updates to its Galaxy devices though there’s no guarantee they will have bug fixes on board.
The company’s Galaxy Note 8 runs Android 7.1.1 but Samsung hasn’t said if it will roll out Android 7.1.1 and its bug fixes to older Galaxy phones and tablets.
Google’s confirmed Galaxy Android 8.0 Oreo updates but we’re still waiting on a timeline from Samsung. Google says we could see updates roll out before the end of the year but everything depends on testing behind the scenes.
For now, most Galaxy users are stuck with Android 7.0 Nougat.