Customer Service

Best Buy

Best Buy Needs to Treat Customers Better

When I recently heard a story from a Best Buy shopper I thought someone needed to give a "Come on man!" award (modelled after one of my favorite bits on ESPN's ...
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Nightmare Return Process for Dell

Yeesh! We all know dealing with customer service can be hit or miss and you take your chances with whomever picks up your call. Jason Dunn of Smartphone Thought...