MayDay! Apple Customer Experience Struggles

Apple

Apple has always been at the forefront of customer satisfaction, but other big companies are catching up. According to a new survey by Forrester Research, Amazon, Sony, Samsung and Microsoft all scored higher than Apple when it comes to customer satisfaction. Amazon scored the highest, with an “excellent” rating of 91, most likely thanks to […]

Wall St. Journal: Amazon Considering Pay TV Service

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Maybe those Kindle Fire HDX Tablets will make a lot more sense in the future. According to the Wall St. Journal, Amazon is considering a developing a Pay-TV service. Amazon has reportedly approached some of the big entertainment companies about licensing their content for a new online service, most likely separate from its current Prime […]

Amazon Running Another $30 Discount for Kindle Fire HDX

Kindle Fire HDX Gaming

Amazon really, really, really wants you to buy a Kindle Fire HDX Tablet today. So much so that Amazon is running another promotion to entice you to do so. Prior to the holidays Amazon ran several special promotions to grab your attention. Recently Amazon ran a $30 off promotion to celebrate its ranking in a […]

Amazon to Apply Google Now Strategy to Shipping

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If free two-day shipping for Amazon Prime subscribers may be too slow for you, Amazon may be able to deliver packages faster by anticipating orders in the future. Applying a similar strategy to what Google uses to anticipate information you may want and delivering it to you before you even request it, Amazon will be […]

Kindle Fire Tablets $30 Off at Amazon for Limited Time

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Amazon is celebrating. And as a part of the celebration it is offering customers $30 off the price of a Kindle Fire Tablet. To take advantage of the offer you enter the code MAYDAY30 at checkout and watch your Kindle Fire price drop $30. The offer is listed as “for a limited time” so who […]

How to Return a Gift That Was Ordered from Amazon

Amazon

More likely than not, most of the gifts you received this year for Christmas were probably ordered from Amazon.com. Furthermore, you usually receive at least one gift that needs to be returned, whether it’s the wrong size or you received duplicate gifts from different people. However, returning a gift to Amazon is a little different […]

Chromebooks Leading Seller for 2013 Holidays at Amazon

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The latter part of 2013 was marked with many debates on many topics, but the Great Chromebook Debate that questioned the viability and practicality of Chromebooks was one of the most lively of the bunch. There were tech bloggers who just couldn’t see the wisdom of the Chrome browser based laptops and there were an […]

Online Shopping Increases Friction with Shipping Woes

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Logistics. We’ve all heard and seen the commercial. And from the looks of the early reporting about online shipping many more of us were counting on the major shipping companies to have their logistics nailed down so that we could take advantage of deals, free, and expedited shipping to keep Christmas a happy time. I […]

Amazon Offering Free Overnight Shipping on Select Products

Amazon

It’s not too late to shop for last-minute Christmas gifts on Amazon. The company is offering free overnight shipping on a select number of products, meaning that you can order something as late as midnight tonight (Eastern Time) and receive it tomorrow on Christmas Eve. The best part is that a Prime membership isn’t required. […]

Amazon Prime Free Shipping Deadline Is Today

Amazon Prime Shipping

The deadline for standard Amazon shipping has passed, but if you’re an Amazon Prime member, you still have time to order something on Amazon and have it arrive before Christmas. If you’re like many folks and do most of your Christmas shopping on Amazon, then you should be aware of the Amazon Christmas ordering cutoff […]

Kindle Sale Has Entry-Level eReader for $49

Kindle Sale

For a one-day only Kindle sale, Amazon is discounting its entry-level Kindle ereader for just $49, which is $20 off the normal $69 price tag. The $49 will get you the Kindle ereader with Special Offers, meaning that you’ll see advertisements here and there. Sadly, the model without Special Offers isn’t on sale, so you’ll […]

Amazon 4K Content Arriving Next Year

Amazon 4K

While Netflix is already testing streaming in 4K, Amazon 4K content is on its way. In a press release, Amazon Studios announced that it will be filming all of its 2014 original series in 4K, marking a first for Amazon and being the first out of all the streaming services creating original content. Amazon announced […]

Amazon Christmas Shipping Deadlines Begin Tomorrow

Amazon Christmas

If you’re like many folks and do most of your Christmas shopping on Amazon, then you should be aware of the Amazon Christmas ordering cutoff dates that the company has set. These dates signify the last day that you can order something and guarantee that you receive it in time for Christmas. For starters, tomorrow, […]

Amazon Offering Installment Payments for Kindle Fire HDX

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Got your eyes on a Kindle Fire HDX Tablet, but don’t have enough cash? Amazon really, really, really wants you to have one. So much so that Amazon is offering you the opportunity to purchase a Kindle Fire HDX on a no interest installment plan with four quarterly payments. Depending on what Kindle Fire HDX […]

2014 Mobile Tech Predictions

The Swami

2013 is quickly preparing to exit stage right. 2014 has moved from the green room and is waiting in the wings for its entrance. Who really knows what the next year will bring? There have been some interesting signals and intriguing signs that might tell us something of where we are going in mobile tech. […]

Grading My 2013 Mobile Tech Predictions

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This has been such a wacky year for me personally (actually the wackiness began in 2012) that I almost find it hard to believe I made mobile tech predictions for 2013. But I did. So in this post I’ll grade how I think I did before I put on my psychic cap and post my […]

Kindle Fire HD vs. Kindle Fire HDX

The Kindle Fire HD and Kindle Fire HDX are sold by Amazon.

Should I buy the Kindle Fire HD or the Kindle Fire HDX? That’s a question we’ve heard for the past month from readers and family members looking for an affordable Android tablet that can do apps, videos and ebooks with ease. The Kindle Fire HDX is the latest and greatest from Amazon, which goes up […]

Amazon Cloud Drive for iPads Gets Automatic Video Storage and More

Amazon Cloud Drive for iOS

iPad and iPhone users have another third-party backup utility that will store their precious memories automatically. A new update for Amazon Cloud Drive now enables the app to upload video clips to a user’s Amazon Cloud Storage account. Following the update, and with the proper configuration, Amazon Cloud Drive will automatically back up videos that […]

Amazon Prime Air Drone Delivery Is a ‘Fantasy,’ Says eBay CEO

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Amazon has been the center of attention ever since the company unveiled its plans to deliver small packages to local households within 30 minutes using drones. The company calls it Amazon Prime Air, and UPS even says it’s experimenting with a similar drone delivery service. However, eBay CEO John Donahue really isn’t a big fan, […]

Kindle Sale Sees Select Models Discounted at 20% Off

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As a part of Amazon’s Gold Box Deal of the Day, the company is holding a one-day-only Kindle sale on select e-readers and tablets, where it is discounting them at 20% off. You’ll be able to grab the entry-level Kindle e-reader for $56, the Kindle Fire HD 16GB for $136, or the Kindle Fire HDX […]